Jul 2015 – Jul 2016 · 1 yr

• Handling the B.NET application and provide maintenance and support for the production environment
• Verifying the requirements and responsible for quality delivery of work
• Responsible for maintaining production environment 24*7
• Actively working on production change requests to ensure system stability
• Responsible for performing operations monitoring and health check to ensure application is up and running before start of Business day, timely notifying responsible parties in case of mismatch
• Propose solution to satisfy client requirement and implement them successfully with zero defects
• Closely interact with various teams to provide timely support
• Handle various high severity incidents, major changes, service requests and Client requests proactively
• Notify responsible parties if production problems are not resolved and may have downstream impact to other interfaces systems
• Actively identify areas for improvement to ensure system stability and ease of maintenance
• Looking into stretch assignments, when required to ensure timely delivery and project success
• Providing extraordinary support in times of resource crunch and heavy work inflow.
• Extensive use of SQL queries to resolve issues
• Ensuring all incidents are handled & resolved within SLA
• Measure performance to establish baseline and verify compliance with Service Level Agreements (SLAs)
• Remote and on-site product support
• Troubleshooting and continuing product maintenance

Jul 2013 – Jun 2015 · 1 yr 11 mos

• Coordinate with product development and engineering teams in developing codes to support new application features.
• Participate in system design specification sessions to document technical specifications and to provide design options and solutions.
• Utilize programming principles, tools, and techniques to write application codes.
• Apply analytical, technical and programmatic skills to resolve application related issues.
• Ensure that builds are properly deployed in development, system, acceptance and production environments.
• Assist Technical Writers in preparing project documentation.
• Follow best practices to perform application coding.
• Train, guide and supervise Junior Developers in coding methodologies.
• Knowledge transfer and supporting the Teradata database for ABN AMRO project offshore
• Verifying the requirements and responsible for quality delivery of work
• Responsible for maintaining all DBA functions (development, test, production) in operation 24*7
• Actively working on production change requests and problem tickets to ensure system stability
• Performing Admin tasks that includes providing/revoking accesses by adding, modifying & deleting user on Teradata database on production servers through Requests or changes
• Extensive use of SQL commands to resolve issues
• Responsible for disaster recovery
• Responsible for opening and following up on many incidents with NCR Toolset
• Assists users with queries - data sourcing - acts as a consultant to users
• Created & modified databases, allocated space, granted rights for all objects within databases, etc
• Used Teradata Administrator and Teradata Manager Tools for monitoring and controlling the system.
• Ensuring all incidents are handled & resolved within SLA
• Measure performance to establish baseline and verify compliance with Service Level Agreements (SLAs)
• Remote and on-site product support.
• Troubleshooting and continuing product maintenance.

Jul 2011 – Jun 2013 · 1 yr 11 mos

• Good team player with a synergistic approach and effective communication skills.
• Co-operative, helpful and always keen to share knowledge with colleagues as a team member.
• Having good experience on Control-M scheduling tool like scheduling the jobs, holding them in different batches.
• Hard working and zeal to learn new technologies.
• Active member in meetings with onsite coordinators for requirement gathering.
• Responsible for quality delivery of work.
• Having good knowledge of AIX/UNIX, SQL, C, C++, Perl, Core Java.
• Good knowledge of working with database (DB2), Oracle, Sql Server 2005.
• My Present Role Involves -
• Knowledge transfer and supporting the UNIX applications for ABN AMRO project offshore
• Verifying the requirements and responsible for quality delivery of work
• Responsible for 24*7 environment for Production issues related to UNIX and Control-M
• Scheduling and rerunning the production and acceptance environment jobs on priority by making sure they run in next batch
• Actively working on production change request to ensure system stability
• Preparing minutes of meeting for the meeting with onsite team
• Providing data for the whole domain on priority which is used for quality purposes or audits
• Responsible for performing operations monitoring and health check to ensure application is up and running
• Raising change requests for changes in the production/ acceptance environment using PRISMA tool
• Ensuring that all incidents are handled & resolved within SLA
• Notify responsible parties if production problems are not resolved and may have downstream impact to other interfaces systems
• Actively identify areas for improvement to ensure system stability and ease of maintenance
• Looking into stretch assignments, when required to ensure timely delivery and project success