Baishakhi Banerjee

Operations Associate

Hyderabad, Telangana, India10 yrs 2 mos experience

Key Highlights

Designed over 100 multimedia-rich curriculums.
Expert in LMS deployment and stakeholder engagement.
Proven track record in training program management.

Stackforce AI infers this person is a Learning Experience Architect with expertise in Education Technology and Training Management.

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Skills

Core Skills

Lms DeploymentImpact AnalysisTraining ManagementInstructional DesignBusiness DevelopmentOperations ManagementRisk Management

Other Skills

LMS managementdata analyzingreport outstraining procedurescross-functional collaborationtraining programsstrategic partnershipscareer development planstraining effectivenesscollaboration with HRbusiness opportunitiesstrategic sales plansclient relationshipsmarket trends analysispage operations

About

I design learning that sticks. Certified in Instructional Design, Lean Six Sigma, and ITOL, I build high-impact training programs that blend strategy, storytelling, and tech. From launching global SharePoint portals to crafting 100+ multimedia-rich curriculums, I turn complex ideas into engaging experiences. Tools I speak fluently: Articulate Rise & Storyline, Vyond, Camtasia, Adobe CC. Skills I live by: LMS deployment, stakeholder engagement, impact analysis, and cross-functional collaboration. If it’s about scaling learning, driving performance, or making knowledge unforgettable—I’m in!

Experience

10 yrs 2 mos

Total Experience

Average Tenure

Current Experience

Genpact

Assistant Manager -Operations

Apr 2021 – Present · 5 yrs 2 mos · Hyderabad, Telangana, India · Hybrid

1. LMS management , creating end to end content , data analysing , report outs
2.Implemented new training procedures to increase efficiency and reduce costs.
3.Oversaw daily operations to ensure smooth workflow and adherence to company policies.
4.Trained and mentored team members to improve performance and foster a positive work environment.
5. Analyzed data and metrics to identify areas for improvement and implement strategic solutions.
6. Collaborated with cross-functional teams to achieve business objectives and drive growth.
7. Co ordinating with global and regional stakeholders for smooth implementation of projects , feedback and report outs .

LMS managementdata analyzingreport outstraining procedurescross-functional collaborationLMS deployment+1

Baba farid group of institutions

Head Training and Placement

Feb 2018 – Feb 2020 · 2 yrs

1. Managed training programs for employees to enhance their skills and knowledge.
2. Developed strategic partnerships with companies to facilitate placements for trained individuals.
3. Created and implemented career development plans for employees to support their growth within the organization.
4.Evaluated training effectiveness and made adjustments as needed to improve outcomes.
5. Collaborated with HR and hiring managers to identify skill gaps and develop training programs to address them.

training programsstrategic partnershipscareer development planstraining effectivenesscollaboration with HRTraining Management+1

Magnasoft

Business Development Manager

Nov 2015 – Nov 2016 · 1 yr

1. Identified new business opportunities
2. Developed and implemented strategic sales plans
3. Built and maintained relationships with key clients
4. Analyzed market trends and competitor activities
5. Met or exceeded sales targets

business opportunitiesstrategic sales plansclient relationshipsmarket trends analysisBusiness Development

Amazon

Transaction Risk Investigator

May 2013 – Feb 2014 · 9 mos

Conducted thorough investigations into suspicious financial transactions.
1. Analyzed data to identify potential risks and fraudulent activities.
2. Communicated findings and recommendations to management and stakeholders.
3. Implemented risk mitigation strategies to prevent future fraudulent activities.
4. Collaborated with cross-functional teams to address and resolve risk issues.

investigationsdata analysisrisk mitigation strategiesRisk Management