Nov 2021 – Nov 2024 · 3 yrs · Remote

• I lead and empower a team of Talent Sourcers & Recruiters to deliver across multiple engineering, Product, Operations, Marketing and Revenue hiring initiatives. My team makes impact across various SWE, Copilot, ChatGPT, Generative AI, AI-driven Business Productivity Tool, CS, Sales, and PM levels at scale, but also with specificity of technical domain.

Jan 2021 – Dec 2021 · 11 mos

• Lead a 13 person team to define and execute weekly recruiting strategy and resource delegation for recruitment events nationwide across Microsoft United States (MSUS), based on organizational objectives and demand forecast.
• Help to design a scalable reporting product to measure KPIs and YoY progress of hiring motion via Excel and PowerBI; data is leveraged to identify improvement opportunities and presented to influence business behaviors.
• Collaborating cross-functionally to manage change towards an always-on, centralized hiring event model - consistent stakeholder/ client engagement with Directors/ VPs across 10 business groups, while partnering with recruiting leaders.
• Led the creation of Go-To-Market Diversity Talent Mapping presentation to better consume our diversity talent across the org.

Oct 2018 – Dec 2021 · 3 yrs 2 mos

• Microsoft Services , part of Digital Services & Success organisation, is a global team of more than 20,000 professionals in over 90 countries dedicated to leading and serving our customers and partners as they realize their full potential through Microsoft software and services.
• Partnering closely with Business & Recruiting Partners bringing in top talent to Microsoft Services Organisation (Commercial and Public Sector) across US and leading with data on strategy and hiring smartly!
• We are always looking for Senior professionals with expertise in the following technologies:
• .NET, Azure, Active Directory,SCCM, SCOM , SCORCH , Business Productivity (BP) , Modern Apps , Exchange , Secured Infrastructure , BI , Data & AI, Cybersecurity.

Aug 2017 – Dec 2021 · 4 yrs 4 mos

• I help lead the efforts to bring exceptional talent to our new state-of-the-art sales centers (Fargo, Dallas and Costa Rica) where you will develop and apply your skills alongside the leading technology, marketing and sale experts.
• List of my current open roles:
• 1) OCP Partner Development Manager.
• 2) OCP Global Partner Development Manager.
• 3) Technology Solutions Manager.
• 4) Customer Success Manager III (4-6+ Years Experience).
• 5) Customer Success Manager II (2-4+ Years Experience).
• 6) Solution Sales Professional III (4-6+ Years Experience).
• 7) Account Executive (6-10+ Years Experience).

Jun 2015 – Aug 2017 · 2 yrs 2 mos

• Technology enhances your life – your job should too. At Microsoft Retail Stores, that is what we believe. We are the hub of Microsoft’s cutting-edge devices and services, here to provide customers with a world-class experience in this mobile-first, cloud-first world. We serve as centers of innovation, connecting customers with technology that simplifies their lives and inspires their creative potential. As a member of the Retail Stores team you will cultivate the skills to pave the way for your ultimate career path. Your unique talents, perspective, and abilities will help inform our journey and transformation as a company. We are seeking teammates who are dedicated to finding deeper meaning and purpose in their work. Join our journey – find your passion.
• Join our Talent network to be notified of opportunities....http://www.microsoft-careers.com/join/

Jun 2014 – Jun 2015 · 1 yr · Greater Seattle Area

• Technical Recruiter for AWS Government Cleared Tech Talent
• Tech Opportunities (with Government Clearances):
• Technical Program Managers, Support Engineers, Systems Engineers, Software Dev Engineers, Operations Managers, Security Engineers, DataTechs, Network Engineers, Technical Account Managers
• Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com. Since early 2006, AWS has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage, and other services – gaining access to a global computing infrastructure that is the backbone of Amazon.com’s multi-billion dollar retail business.
• We’re hiring in a big way; looking for passionate, talented and innovative talent who love solving hard problems and complex challenges in large-scale computing. Please do reach out to me if you’re ready to Work Hard, Have Fun, and Make History!
• Contact me at caupain@amazon.com to learn more about the opportunities that I currently have available.

Mar 2014 – Jul 2014 · 4 mos · Greater Seattle Area

• Primarily focused on working with small to mid-size B2B, B2C sales & marketing companies that will rely on Urgenci to augment their permanent and contract staffing needs and provide them consultation on talent acquisition strategies, while also forging relationships with top executives and decision makers across all verticals.
• Manage and grow a portfolio of existing customers.
• Strategize about new business and account penetration
• Create solution proposals and establish pricing and contractual agreements.
• Understanding client requirements, conceptualize solutions, manage and grow client relationships
• Prospecting background including cold calling, emailing, webinar demonstrations, mailings, and networking.

Apr 2013 – Mar 2014 · 11 mos · Bellevue

• Helping companies identify staffing needs, write and post job requisitions, recruit, pre-qualify candidates and setup/conduct candidate Interviews. Recruit candidates by using various social and professional networking sites (LinkedIn, Facebook), Boolean Searches, advertising on-line, posting on niche job boards and making contacts by building relationships with new business prospects.
• Work involved identifying and hiring the very best technical candidates available.
• Owned full-cycle recruiting: interviewed, offered, negotiated and closed candidates for assigned requisitions.
• Recruited for: Web Developers, Software Developers/Analysts, Database Developers/Administrators/ Network Administrators/Engineers, Technical Writers, and Program/Project Managers, .Net Developers.
• Developed, drove and executed comprehensive search strategies to recruit senior and niche candidates in limited candidate spaces. Used internet searches like Dice, Monster etc., and also referral network.
• Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking and other strategies.

Mar 2010 – Mar 2013 · 3 yrs · Broadway

• Responsible for maximizing branch profitability through the management of personal and business customer accounts. Manages a suite of constantly evolving products, rates, and financial programs with a focused goal of providing top-notch customer service while also driving toward assigned sales targets. Provides customer education on a wide range of retirement planning tools and programs, car and home loans, and an array of savings, CD’s and business accounts.

Jan 2003 – Aug 2009 · 6 yrs 7 mos · Kirkland WA

• Managed two rental branches, consisting of ten team members. Responsible for business-to-business sales, presenting value added proposals to corporations, automotive dealerships, body shops and insurance companies. Actively negotiated corporate contracts and long-term partnerships with new and existing customers, while also setting strategic rental rates designed to help maximize profitability. Responsible for growing regional market share and increasing overall market opportunity.