Kriti Kandhari Kapoor

Co-Founder

Greater Delhi, India15 yrs 1 mo experience
AI EnabledAI ML Practitioner

Key Highlights

  • 14+ years in B2B SaaS product management.
  • Led AI-driven enhancements impacting millions of users.
  • Expert in cross-functional leadership and data-driven decision making.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI-driven workflows and analytics.

Contact

Skills

Core Skills

Product ManagementAi & AutomationAnalyticsHr AnalyticsData AnalysisRobotic Process AutomationProgram ManagementWorkforce Planning

Other Skills

AI-driven learning enhancementsroadmap and strategymodernization of Content ManagerMVP planning for Galaxy Content Platformfeature adoptionNPS improvementUnified LO Creation ToolMVP planningAI metadata enrichmentcompliance workflowsproduct strategyAgile teamscross-functional collaborationautomation of HR analyticsdata governance

About

I am a Product Manager with 14+ years of experience building and scaling B2B SaaS products, AI-driven workflows, analytics platforms, and end-to-end user experiences for global enterprises. My work spans 0→1 innovation, platform modernization, content and reporting ecosystems, automation, and experience unification across complex multi-product environments. I specialize in turning ambiguity into clarity — translating customer needs, business goals, and data insights into strategy, roadmaps, and measurable outcomes. I’ve led products impacting millions of users, delivered multi-year platform upgrades, and driven adoption and efficiency improvements across engineering, content, learning, compliance, and analytics workflows. My strengths include AI/ML-enabled product innovation, API-first platforms, cross-functional leadership, UX transformation, operational scale, and data-driven decision making. I thrive in fast-moving, collaborative environments and enjoy building products that simplify complexity, empower users, and deliver meaningful business value.

Experience

15 yrs 1 mo
Total Experience
2 yrs 1 mo
Average Tenure
1 mo
Current Experience

Cornerstone ondemand

3 roles

AI Principal Product Manager

Promoted

May 2026Present · 1 mo · India · Remote

Senior Product Manager

Mar 2024Nov 2025 · 1 yr 8 mos · India · Remote

  • Led AI-driven learning enhancements that boosted feature adoption by ~18% and improved NPS by 15%, impacting millions of enterprise learners.
  • Owned roadmap and strategy for Learning Suite; aligned engineering, UX, architecture, and GTM teams to deliver high-value releases on time.
  • Leading modernization of Content Manager (Unified LO Creation Tool) used by 3,900+ customers and tied to $251M revenue, reducing LO creation time by 50%.
  • Designed and launched Expanded Assign Training to simplify assignments in matrix organizations (Retail, Airlines, Manufacturing) with targeted 25% Phase 1 and 60% Phase 2 adoption.
  • Drove MVP planning for the Galaxy Content Platform, a unified lifecycle engine (creation → curation → analytics) with AI metadata enrichment and compliance workflows.
AI-driven learning enhancementsroadmap and strategymodernization of Content ManagerMVP planning for Galaxy Content PlatformProduct ManagementAI & Automation

Product Manager

Dec 2021Apr 2024 · 2 yrs 4 mos · India · Remote

  • Led the product strategy and roadmap for Cornerstone’s reporting and analytics capabilities, including dashboards, standard reports, and advanced analytics. Acted as Product Owner within Agile teams, managing the product backlog and driving iterative releases based on customer feedback and business priorities. Collaborated cross-functionally with engineering, design, marketing, and customer success to define requirements and execute successful product release. Continuously monitored product performance and user feedback to drive enhancements and ensure alignment with evolving market needs.
product strategyAgile teamscross-functional collaborationProduct ManagementAnalytics

Stealth ai startup

Founder

Nov 2025May 2026 · 6 mos · India · On-site

Metlife

Unit Manager - Global Workforce Analytics

Jan 2020Aug 2021 · 1 yr 7 mos · India · Hybrid

  • Led global HR analytics initiatives to drive data-informed decision-making across Workforce Planning, Talent Acquisition, Compensation & Benefits, and Learning & Development. Spearheaded the automation of HR analytics using cloud-based BI tools, enhancing real-time insights and operational efficiency. Championed data governance by partnering with HRIS and stewardship teams to design quality dashboards and improve data management practices. Delivered measurable impact through LEAN process improvements and advanced automation projects, resulting in significant savings. Acted as a trusted advisor to HRBPs and senior stakeholders on strategic workforce insights.
HR analyticsautomation of HR analyticsdata governanceHR AnalyticsData Analysis

Ey

Robotic Process Automation Consultant

Jan 2018Dec 2019 · 1 yr 11 mos · Gurgaon, India

  • Led global automation, analytics transformation, and PMO governance within EY’s Automation Central.
  • Key Achievements
  • Delivered RPA-led automation across TD reporting and compliance workflows, contributing to redeployment of 50+ FTEs, reducing reporting time by ~70%, and freeing ~260K hours/year toward EY’s $60M savings goal.
  • Partnered with global stakeholders to define automation roadmaps aligned with EY’s $30B–$50B efficiency vision by 2030.
  • Built hybrid automation solutions (RPA + OCR + ML + NLG) reducing manual effort by 64%, improving accuracy and turnaround time.
  • Managed cross-functional teams across India, Poland, Philippines, and the US; led sprint planning, requirements, and UAT cycles.
RPA-led automationanalytics transformationPMO governanceRobotic Process AutomationProgram Management

Ericsson telecommunications inc.

Assistant Manager- Workforce Planning & Analytics team

Jan 2014Dec 2017 · 3 yrs 11 mos · Gurgaon, India · On-site

  • Led workforce analytics and strategic HR insights across 80+ countries, driving global decision-making through predictive analytics, automated reporting, and process redesign. Partnered with HR leaders to build scalable, data-driven frameworks that enhanced retention, optimized costs, and strengthened workforce planning.
  • Redesigned core HR measurement frameworks by reviewing end-to-end processes, defining consistent KPIs, metrics, and targets, and establishing a strong governance structure. Implemented a single source of truth for workforce data, improving accuracy, transparency, and multi-channel access for senior leadership.
  • Delivered advanced analytics solutions including predictive attrition modeling using logistic regression and sentiment analysis from exit surveys. Identified key drivers of attrition and segmented employees into High/Medium/Low risk, enabling targeted retention strategies and informed headcount planning.
  • Automated analysis of 100K+ timesheet records across global markets to evaluate chargeability, utilization, and cost efficiency. Uncovered workforce imbalances and reduced resource fulfillment time by 5% through data-driven staffing optimization. Built “aging and performance” models highlighting opportunities for cost savings—resulting in ~90K SEK savings through strategic replacements.
  • Improved global HR operations by automating data capture, processing, and reporting using R, SQL, SAP-BI, and Excel-based models. Designed interactive self-service analytics dashboards that strengthened data storytelling and supported leadership decision-making. These dashboards were adopted as a global best practice across market areas.
  • Led transformation of workforce planning by integrating analytics tools (Vemo, ITM) with job requisition workflows, enabling accurate forecasting, smarter workforce cost visibility, and process automation. Developed contextual analytics to measure process health and evaluate HR’s contribution to business outcomes.
workforce analyticspredictive analyticsautomated reportingWorkforce PlanningData Analysis

Fruitswala

Cofounder & COO

Mar 2012Apr 2014 · 2 yrs 1 mo · New Delhi Area, India

  • Co-Founded E-commerce platform for fruits which catered to both B2B and B2C customers

Hcl technologies

2 roles

Senior executive

Sep 2011Jan 2014 · 2 yrs 4 mos

  • Senior Process Analyst
  • Examined Fixed Price projects (FPP) & Recurring fixed billing (RFB) projects across the company to find over-deployed/ Over-run efforts so that right number gets reflected in Resource utilization calculation- used Project budgeting system owned by Finance to maintain Project revenues and budgets
  • Developed Profitability Improvement Plans (PIP) automated tool using VBA for all the projects across the organization- figured out planned savings of approx. $70K for FY-14. Also maintained consolidated trackers for different verticals across the organization
  • Process Team, CS vertical- workforce planning cell
  • Devised a plan to conduct 30-60-90 days forecasting every month for deals in L1/L2 stages of the projects pipeline so that resource fulfillment time can be minimized
  • Developed process documents for the PMs so that they can comply with company’s policies & procedures

Senior Executive

Apr 2011Sep 2011 · 5 mos

  • Planning Team, CSMP workforce planning cell
  • Reconciled unbilled resources of Project profitability system with Resource assignation system
  • Computed “line of business” specific utilization as per industry standards on quarterly basis
  • Analyzed data from various sources to publish monthly reports on Pyramid optimization, Rotation targets, Span of control, Third party tracking, “Available for deployment” resources & “Identified for deployment” resources
  • Program Management Executive, South-west Airlines project
  • Tracked visa utilization, Background checks, Incident & service requests raised by clients, organized reviews/meetings, prepared MoMs
  • Liaison with: Delivery unit heads, Project managers, Finance, Operations management group, HR team & other workforce planning counterparts

Adinstruments

sales executive

Sep 2007Feb 2008 · 5 mos · New Delhi Area, India

  • Research & Data analysis- Data acquisition & analysis system which includes powerlab hardware, LabChart & LabTutor software along with various other research systems , transducer, amplifiers & other accessories for life science research & education.
  • Generation of Leads for the Company
  • Customers- Medical institutes, universities & companies related to pharma

Education

NIILM-CMS

Master of Business Administration (M.B.A.)

Jan 2009Jan 2011

Education Centre

B.Sc — Biotechnology

Jan 2005Jan 2007

Stackforce found 100+ more professionals with Product Management & Ai & Automation

Explore similar profiles based on matching skills and experience

Kriti Kandhari Kapoor - Co-Founder | Stackforce