chetan singh

Co-Founder

New Delhi, Delhi, India14 yrs 6 mos experience

Key Highlights

Proven track record in sales coaching and team mentoring.
Expert in business decision-making and customer satisfaction.
Strong background in cash management and staffing.

Stackforce AI infers this person is a Retail Management Professional with expertise in Sales Coaching and Customer Satisfaction.

Contact

Skills

Core Skills

Sales CoachingBusiness Decision Making

Other Skills

CoachingSales TechniquesCustomer SatisfactionCash ManagementProduct KnowledgeStaff ManagementMarketingProduct DescriptionsNegotiationStock ManagementEnglishProgram ManagementCash RegisterStore OpeningComputer Application Training

Experience

14 yrs 6 mos

Total Experience

5 yrs 5 mos

Average Tenure

1 yr 4 mos

Current Experience

Partnr

Feb 2025 – Present · 1 yr 4 mos · Delhi, India · On-site

Easyday club

Retail team leader

Nov 2023 – Present · 2 yrs 7 mos

Zepto

Shift Incharge

Aug 2023 – Jun 2025 · 1 yr 10 mos · Delhi, India · On-site

Reliance retail

Store Manager

Mar 2022 – Present · 4 yrs 3 mos

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Submitted reports to senior management to aid in business decision-making and planning.
Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Delivered in-depth information on product features so customers could make educated decisions before purchase.
Managed day-to-day staffing and handled scheduling for all store employees.
Mentored team members to enhance professional development and accountability in workplace.

CoachingSales TechniquesCustomer SatisfactionBusiness Decision MakingCash ManagementProduct Knowledge+2

Future retail limited

Assistant Store Manager

Dec 2011 – Mar 2022 · 10 yrs 3 mos

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Submitted reports to senior management to aid in business decision-making and planning.
Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Delivered in-depth information on product features so customers could make educated decisions before purchase.
Mentored team members to enhance professional development and accountability in workplace.
Managed day-to-day staffing and handled scheduling for all store employees.

CoachingSales TechniquesCustomer SatisfactionBusiness Decision MakingCash ManagementProduct Knowledge+2