Tokoza Thawethe

Sales Executive

Bristol, England, United Kingdom1 yr 1 mo experience

Key Highlights

Expert in interpreting complex engineering drawings.
Proven track record in quality assurance in aerospace.
Strong customer service and conflict resolution skills.

Stackforce AI infers this person is a skilled technician in aerospace electronics manufacturing with strong customer service capabilities.

Contact

Skills

Core Skills

Customer ServiceEngineering DrawingsQuality Control

Other Skills

Customer Service Representativespeople handlingDeburringVisual InspectionCustomer ExperienceMultitaskingMicrosoft ExcelMicrosoft SQL ServerSQLFault FindingTest EquipmentTechnical SupportPurchase OrdersPrinted Circuit Board (PCB) DesignKiCAD

About

I’m an electronics manufacturing technician with experience working in controlled aerospace environments where precision, compliance and quality standards are kept. I work confidently to detailed engineering drawings, specifications and controlled procedures, ensuring components meet strict tolerance and quality standards. I understand the importance of traceability, documentation accuracy in aerospace production — and I operate accordingly. My experience includes: • Interpreting complex engineering drawings and manufacturing documentation • Inspecting and verifying components against tight tolerances • Supporting equipment-based production processes and controlled workflows • Using oscilloscopes, multimeters, power supplies and diagnostic tools for testing and fault-finding • Contributing to on-time delivery within structured production environments • Maintaining high standards of quality, safety and procedural compliance I’ll add value by combining technical understanding with production discipline. Protecting quality and supporting reliable output in environments. I’m focused on continuing to grow within aerospace electronics manufacturing, contributing to teams that demand accuracy, accountability and continuous improvement.

Experience

1 yr 1 mo

Total Experience

6 mos

Average Tenure

Current Experience

Diligenta - a subsidiary of tata consultancy services

Customer Service Representative

Oct 2025 – Mar 2026 · 5 mos · Greater Bristol Area, United Kingdom · On-site

Customer Service Representativespeople handlingCustomer Service

Mcbraida

Deburrer - Finishing & Part Marking Dept.

Jan 2025 – Oct 2025 · 9 mos · Greater Bristol Area, United Kingdom · On-site

Used detailed engineering drawings and specifications to ensure component accuracy
Inspected parts against tolerance and quality requirements
Supported controlled manufacturing procedures in an aerospace environment
Collaborated with engineers and coordinators to maintain production timelines

DeburringVisual InspectionEngineering DrawingsQuality Control

Greggs

Team Member

Sep 2023 – Sep 2024 · 1 yr · City Of Bristol, England, United Kingdom · On-site

Coordinated with various stakeholders, such as customers, suppliers and local communities, ensuring that there is professional, helpful communication being implemented and aligning efforts, both verbal and written.
Supported and trained a new colleague on service, standards, processes, and store systems, demonstrating leadership skills.
Processed cash and card, as well as operated mobile and app based payments systems, such as the Gregg’s Rewards, successfully learning new software tools with accuracy and attention to detail.
Effectively resolved customer complaints, inquiries and concerns on the spot, using calmness and product knowledge, ensuring satisfaction of customers, displaying conflict resolution.
Actively promoted new products, limited time offers and charitable campaigns such as BBC Children in Need. Used effective and friendly communication to raise awareness and encourage customer involvement, exceeding targets on specific occasions.
Worked in tandem with a team to meet targets and ensure smooth operations and customer service in high-pressure situations.

Customer ExperienceCustomer Service

Netflix zambia ltd

Sales Assistant

Feb 2020 – Mar 2020 · 1 mo · Ndola, Zambia · On-site

Prioritized and fulfilled concurrent service tasks — such as document processing and taking payments — while upholding standards of accuracy and customer satisfaction.
Demonstrated strong digital proficiency using print management machines and software and MS Word.
Maintained strict attention to detail when managing documents of high importance.

Customer ExperienceMultitaskingCustomer Service