Alex Ryckman

CEO

Seattle, Washington, United States17 yrs experience

Key Highlights

  • Expert in managing high-stakes co-sell relationships.
  • Proven track record with Fortune 500 companies.
  • Strong background in sales and customer success.
Stackforce AI infers this person is a Sales and Business Development expert in the SaaS industry.

Contact

Skills

Core Skills

SalesAccount ManagementCustomer SuccessCustomer SolutionsCustomer RelationshipsBusiness DevelopmentCustomer ServiceRetail Management

Other Skills

MarketingCustomer SatisfactionStrategic PlanningProject ManagementCustomer TrustNetwork ConnectivityPayment ProcessingE-Commerce StrategyProspectingEmail MarketingTrainingDraftingElectrical EngineeringVisual MerchandisingSocial Media Marketing

Experience

17 yrs
Total Experience
1 yr 5 mos
Average Tenure
1 yr 3 mos
Current Experience

Amazon web services (aws)

Head of ISV Co-Sell - Intel

Mar 2025Present · 1 yr 3 mos · Seattle, WA

  • Manage the co-sell relationship between AWS and Intel for AWS ISVs.
  • Intel has created custom chips for AWS solutions that lower costs and perform better. Intel has put together a number of programs and resources to take advantage of everything they do with AWS.
SalesMarketingAccount ManagementCustomer SatisfactionStrategic Planning

Kickdrum

Alliance Account Director

Apr 2024Mar 2025 · 11 mos · Seattle, Washington, United States · Remote

  • Kickdrum is an Advanced Tier AWS Partner
  • We've worked with over 100 of the Fortune 500.
  • We are thought leaders who get our hands dirty.
  • We only tackle the hardest problems with dramatic results and measurable impact.
  • We make high availability and zero-downtime achievable.
  • We build minimum viable products in weeks, not months or years.
  • We make complex things radically simple.
  • We are an all star team dedicated to 100% customer success.
SalesCustomer SuccessProject Management

Io connect services

Senior Account Executive

Aug 2023Mar 2024 · 7 mos · Greater Seattle Area · Remote

  • IO Connect Services is an AWS Advanced Tier Services Partner, a certified MuleSoft® System Integrator Partner, a Salesforce Commerce Cloud Consulting Partner, and a member of the Datadog Partner Network. Our professionals have over 20 years of experience delivering complex technical solutions worldwide. If there is one thing you must know about us: we relentlessly work on establishing and maintaining trust with our clients and all business partners for long-term relationships.
SalesAccount ManagementCustomer Trust

Amazon web services (aws)

Enterprise Account Manager

Nov 2021Jul 2023 · 1 yr 8 mos · Greater Seattle Area

  • Responsible for managing two worldwide Billion dollar companies. From creating and continuing relationships with the C-Suite, working with teams around the world, and helping grow their business in ways only AWS can do.
SalesAccount ManagementCustomer Relationships

Comcast business

Enterprise Account Executive

Feb 2020Nov 2021 · 1 yr 9 mos · Redmond, Washington, United States

  • Comcast Business provides a variety of enterprise solutions for network connectivity and managed services that enable large businesses to simplify the complexity of their network in the face of dynamic innovation.
SalesCustomer SolutionsNetwork Connectivity

Black lion heating & air conditioning

Seattle Market Outside Sales Account Executive

Apr 2018Nov 2019 · 1 yr 7 mos

  • Responsible for growing and retaining commercial and residential customer base in the Greater Seattle area. Working with customers at their location to provide solutions for the problems they have and fulfilling their needs.
SalesCustomer ServiceAccount Management

Puget sound collections

Enterprise Business Executive

Mar 2017Apr 2018 · 1 yr 1 mo · Seattle, Washington

  • Responsible for showing the value of our payment and collections services while growing and retaining our customers in the Greater Seattle area. Working with large hospitals and health care providers to set up and use our payment processing systems.
SalesCustomer RelationshipsPayment Processing

Smartfocus

Enterprise Business Development Manager

May 2015Jan 2017 · 1 yr 8 mos · Bellevue, WA

  • Responsible for growth in North America. I do this by creating relationships with C-Level employees at enterprise level companies and selling them big data and analytics solutions. I show existing clients and potential new clients the value of a personalized E-Commerce strategy.
SalesBusiness DevelopmentE-Commerce Strategy

Simply measured, a sprout social company

Account Development Representative

Nov 2013Dec 2014 · 1 yr 1 mo · Greater Seattle Area

  • Manage Enterprise level companies and schedule appointments between prospects and Simply Measured Account Executives on qualified opportunities. Create pipelines and rapidly respond to prospects with relevant information according to their business.
  • Drive incremental sales productivity and new business through effective and efficient out-bound prospecting.
SalesAccount ManagementProspecting

Blue tiger coffee service, inc.

Account Manager

Feb 2013Nov 2013 · 9 mos · Greater Seattle Area

  • I am responsible for growing Blue Tiger’s Eastside Seattle coffee business in a competitive field. I provide exemplary customer service while maximizing sales and prospecting future customers. I manage the accounts by providing up to date email marketing, merchandising, and accounting.
SalesCustomer ServiceEmail Marketing

Apple

ASLP Associate

Apr 2010Feb 2013 · 2 yrs 10 mos

  • Apple Store Leader Program Associates are a unique group of talented leaders training to run the retail side of Apple’s multimillion-dollar business. Only 131 candidates out of over 10,000 were hand-selected to participate in North America. They are educated in business, merchandising, visuals, leadership, mentoring, product inventory and training. This extensive and varied skill set has prepared me to be flexible and ready for anything. The intensive immersion into every aspect of business management and operations included: • Assisted with managing the business team and making sure we market to local businesses correctly.
  • Work with Apple clients to provide and set up IT services.
  • Ensuring that every store’s methods are up to Corporate standards.
  • Reporting my findings and strategies to Apple Corporate; in one case, this led to multiple Apple Stores in the world implementing my strategies.
SalesRetail ManagementTraining

Papyrus

Houston Market Merchandiser

Jun 2008Apr 2010 · 1 yr 10 mos

  • I managed staff, retail locations, sales, and employee training, and utilized merchandising and marketing software to achieve sales goals.
DraftingElectrical Engineering

Bdmi consulting engineers

Engineering Intern

Aug 2007Aug 2008 · 1 yr

  • I provided electrical and mechanical drafting solutions for hospital, school, and corporate office projects, showed responsibility and ownership throughout my internship.

Education

Kaplan University

BA — Business Marketing

University of Houston

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