Sep 2016 – Aug 2018 · 1 yr 11 mos · Bengaluru Area, India

• Integral part of product development process including screening or opportunity identification, costing, test marketing and commercialization of the product.
• Setting and reviewing budgets and managing cost.
• Overseeing inventory, distribution of goods and facility layout.
• Implemented effective customer service procedures to encourage positive feedback.

Sep 2014 – Sep 2016 · 2 yrs · Bengaluru Area, India

• Merely in to :
• Spearhead regional fulfillment center operations for Flipkart spread over 2 lakh sq. ft.
• Efficient planning of 3PL manpower to achieve maximum productivity.
• Ensure lean distribution in outbound process; Infra planning, manpower, capacity and hourly load planning of day today operation and special event days (ie. Big billion Days, EORS).
• Capable of leading, managing and developing teams to deliver strong business results.
• Controls inventory levels by Inventory Planning, location mapping, W2W stock take and Variance reconciliation.
• Generating timely MIS reports in order to improve key metrics.
• Prepared live dashboards on floor for real time stats to analyze and making decisions.
• Accountable for Inventory and related asset management for the region.
• Prepare weekly review report and conduct review meeting to analyze the achievement and
• the goals every week.
• Integral part of ISO sustenance team and responsible for internal and cross audits to zeroing down non-conformance.

Dec 2011 – Sep 2014 · 2 yrs 9 mos

• Work Profile includes:
• Supervising Warehouse activities including Material receipts, issues, deliveries and reverse logistics in south region (5 WHs)
• Ensuring on time deliveries of material to customer in coordination with concerned WHs Assts.
• Handling Customer escalations related to deliveries, DOA cases etc.
• Stock control of all the WHs by engaging physical audit every month.
• Ensuring materials are in stock by monthly material planning in co-ordination with Central WH.
• Tracking deliveries, handling logistics / transportation and call audits in the region.
• Legal compliance - Sales Tax, Octroi & any other as applicable in case of requirements.
• Order generation, Invoicing and monitoring deliveries on day to day basis.

Nov 2010 – Nov 2011 · 1 yr

• Handling core activities for the UIDAI project for the company in Mumbai.
• Operations, logistics, inventory and vendor management for the same
• Handling hardware and IT related issues across 35 centres for the project.
• Collection of enrolment packets from the centres and co-ordinating with the CIDR
• Heading and supervision of the tech support team for the 35 centres

Jul 2009 – Sep 2009 · 2 mos

• Duration: 2 months
• Study on Heirarchy, decision making pattern and applying 7S model.

Jan 2009 – Aug 2010 · 1 yr 7 mos

• Looking after the operations and maintenance for the project
• Publicity and marketing activities
• Decision making with tour operators