Apr 2024 – Apr 2025 · 1 yr · Bengaluru, Karnataka, India · Hybrid

• Managed a portfolio of strategic accounts generating over INR 80 Cr in annual gross turnover, spanning retail, F&B, healthcare, and automotive sectors etc.
• Built and maintained relationships with key client stakeholders, ensuring a 100% client retention rate across the portfolio.
• Developed and executed account growth plans, resulting in 22% YoY revenue growth from existing accounts.
• Acted as the primary escalation point, successfully resolving 95% of issues within SLA timelines, enhancing client satisfaction scores.
• Collaborated with 4+ internal teams (sales, merchant, engineering, program management) to tailor solutions to client requirements.
• Delivered process improvement recommendations that helped clients improve engagement with end customers by up to 30%.
• Conducted monthly business reviews with top clients, driving strategic alignment and identifying expansion opportunities worth INR 10 Cr+.
• Enabled cross-sell and up-sell conversions that contributed to 15% of additional portfolio revenue.
• Ensured 100% contract compliance and renewal execution across all managed accounts.
• Helped Sales team meet targets for consecutive quarters through focused account farming, stakeholder and client engagement.

Jul 2023 – Jun 2024 · 11 mos · Bengaluru, Karnataka, India · Hybrid

Jul 2022 – Jul 2023 · 1 yr · Mumbai, Maharashtra, India · On-site

• Successfully led the launch of the Millet Chocolate Horlicks project in south India resulting in a remarkable increase in sales revenue.
• Coordinated with multiple external and internal stakeholders to execute a highly persuasive ad campaign for Millet Chocolate Horlicks, achieving an impressive 92% persuasion score.
• Played a key role in packaging design and proposition creation, resulting in an 80-95% increase in areas of interest on materials.
• Conducted consumer testing and collaborated with cross-functional teams to ensure product appeal and drive successful product launches.
• Developed and implemented various creatives with agencies, including print creatives, POSM materials, and listing creatives for e-commerce platforms.
• Analyzed market trends, consumer research, and competitor analysis to identify new opportunities for product expansion in key markets.
• Actively contributed to the growth and success of the Horlicks brand through strategic planning and innovative marketing strategies.

Oct 2021 – Nov 2021 · 1 mo · Bangalore Urban, Karnataka, India

Jun 2021 – Jul 2021 · 1 mo · Bangalore Urban, Karnataka, India

• Carried out brand campaigns on agro-products on various social media handles.
• Business development.
• Created various Social Media Copies.

Apr 2021 – Jun 2021 · 2 mos · India

• Summer Internship Project
• ●Completed an extensive Study on Indian Market Trends Analysis on Connectivity Solutions in the Two-Wheeler segment.
• ●Produced market investigation reports from primary and secondary sources.
• ●Conducted various Market survey.
• ●Studied various laws and regulations related to Connectivity solutions.
• ●Designed subscription models.
• ●The suggested models influenced the pricing for Bosch’s partners and vendors.

Sep 2019 – May 2020 · 8 mos · Bangalore Urban, Karnataka, India

• Darwin automotive was a startup, I was tasked to Head the social media marketing by handling all the streams of social media and help the company expand its reach across various social media channels.