Trapti Jain

Operations Associate

Gurgaon, Haryana, India13 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in Oracle ERP and CRM implementations.
Strong background in business analysis and process transformation.
Proven track record in supporting million-dollar deals.

Stackforce AI infers this person is a B2B SaaS professional with expertise in Oracle ERP and CRM solutions.

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Skills

Core Skills

Oracle FusionOracle ApplicationsBusiness Analysis

Other Skills

Requirements GatheringSolution SellingBusiness IntelligenceBI PublisherCRMRightNowConsultingMarket ResearchRequirements AnalysisOCJP certifiedManagementBusiness DevelopmentMarketing StrategyPre-salesAnalysis

Experience

13 yrs 9 mos

Total Experience

6 yrs 10 mos

Average Tenure

11 yrs 3 mos

Current Experience

Ey

3 roles

Manager

Oct 2024 – Present · 1 yr 8 mos

Oracle fusion

Oracle ERP /CRM Senior Consultant - IT Advisory

Promoted

Oct 2019 – Oct 2024 · 5 yrs

Oracle ERP/CRM Consultant- IT Advisory

Feb 2015 – Sep 2019 · 4 yrs 7 mos

Currently working as a Finance Functional Oracle Projects consultant for an Oracle R12 implementation project.Currently involved in a Global Process Transformation assignment for a market leading BPO, present in over 25 regions across the globe. Performed end-to-end system configuration, custom component development, data migration and go-live support. As a functional consultant responsible for understanding As-Is processes and the business by interacting closely with the client, gap and control analysis, and suggesting enhanced To-Be processes using IT as an enabler.

Oracle solution services india

2 roles

Staff Consultant- Oracle RightNow CRM, Fusion CRM

Apr 2014 – Jan 2015 · 9 mos

Solution Consultant- Pre Sales- CRM

Jul 2012 – Apr 2014 · 1 yr 9 mos

My core responsibilities includes:
Supporting Fusion CRM Deals.
Interacting with the customer, understanding the pain points and business challenges.
Work closely with Fusion CRM sales representatives to support Fusion CRM deals.
Work on product fitment analysis.
I have been the part of customer presentations and product demonstrations.
Work on cloud solution extensibility (CRM)
Translating the business objectives into technical and functional requirements, and then configure the Fusion CRM application according to the proposed requirements, workflows and specific reporting which needs to match solution capabilities.
Worked with various customers across multiple verticals that include Chemical Manufacturing, Oil Majors, Publishing Major, Cement Manufacturing, Insurance, Food Processing, Beverage Manufacturer, Gas and Chemicals.
Played important role in supporting million dollar deals.
BI analytics and Reports generation.