Shradha S.

Operations Associate

Pune, Maharashtra, India10 yrs 9 mos experience

Highly Stable

Key Highlights

7+ years in product and retail organizations.
Expertise in procurement and business ERP systems.
Focused on customer-centric product development.

Stackforce AI infers this person is a SaaS-focused professional with strong procurement and customer success expertise.

Contact

Skills

Core Skills

ProcurementBusiness AnalysisCustomer SuccessProject Management

Other Skills

CoupaSAP ERPProject PlanningMicrosoft OfficeMicrosoft ExcelStrategyBusiness Process ImprovementTeam ManagementOutsourcing

About

A dedicated outcome - oriented professional with a focus on growing customer centric business and building products people love. I have a 7+ years of experience in product and retails organisation. In which I used to managed the procurement related stuff on SAP, Ariba , Radix, Coupa and Wapp, Salesforce and other reporting as well as business ERP's. My Experience includes transaction on PR- PO process , SRM incidents (Supplier Relationship Management). Store Technology planning for machine and other goods in walmart. Auditing and processing of invoices. currently , my roles and responsibilities is to enhancing the customer requirements and make them familiar with the Coupa Instance our goal related to metrics and other saving opportunities.

Experience

10 yrs 9 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 4 mos

Current Experience

Accenture in india

Packaged app development Associate Manager

Feb 2025 – Present · 1 yr 4 mos · Pune

Ibm

Advisory Consultant

May 2022 – May 2025 · 3 yrs · Pune, Maharashtra, India

CoupaSAP ERPProcurementBusiness Analysis

Coupa software

Customer Adoption Analyst

Mar 2020 – May 2022 · 2 yrs 2 mos · Pune, Maharashtra, India

As a Customer Adoption Manger . We help our customer to achieve their goal related to metrics and other saving opportunities, we also provide support to upgrade process, we suggest new features to our customers to leverage and help them to understand the new functionality of Coupa . We also drive our engagement in sets of project and that is also with the help of project plan. In this we focus very much on customer success and excellence.