Simran Verma — Operations Associate

I am a results-driven banking professional with experience in current account acquisition, branch banking operations, and customer relationship management. Currently working as a Deputy Manager at IDFC FIRST Bank, I focus on helping businesses and individuals with seamless account onboarding, strong service delivery, and long-term relationship building. Before joining IDFC, I gained valuable exposure at ICICI Prudential within ICICI Bank, where I developed skills in client handling, cross-selling, communication, and goal-based sales. This foundation has strengthened my ability to understand customer needs, manage workflows efficiently, and maintain a high standard of professionalism. I am passionate about: -Building strong customer relationships -Delivering smooth and compliant account opening processes -Driving acquisition targets -Enhancing branch-level business growth -Improving customer experience through proactive communication -I believe in continuous learning, teamwork, and handling responsibilities with ownership. -Always open to meaningful industry connections, collaboration, and growth opportunities in the banking and financial services ecosystem.

Stackforce AI infers this person is a Banking and Financial Services professional with a strong emphasis on customer acquisition and relationship management.

Location: Dehradun, Uttarakhand, India

Experience: 4 yrs 2 mos