Sep 2024 – Mar 2026 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

• Executive Search Consultant: Private Banking and AMC Practice
• Indusion Consulting is a premier boutique executive search firm focused on senior management hiring from our offices in Mumbai and New Delhi and our presence in Singapore. We have a proven track record in closing C-suite, business & functional leadership and senior management roles across our practice areas.
• Our flagship Banking & Financial Services Practice has successfully engaged with and hired for top global banks, Indian private sector banks, NBFCs, boutique financial firms and asset managers among other industry players.
• Our Corporate Practice offers a cross functional senior level recruitment solution for companies across Real Estate; Engineering, Manufacturing, Power & Infrastructure; Technology, Media & Telecom; Consumer & Healthcare and the fast growing Digital & E-Commerce sectors among others.

Apr 2023 – May 2023 · 1 mo · Mumbai, Maharashtra, India · On-site

• Worked to enhance the alumni engagement initiatives at HDFC ERGO, establishing strong connections with former employees and creating a robust network for potential talent acquisition and referrals.
• Designed and developed a highly functional prototype of an alumni portal, incorporating user-friendly features and intuitive navigation, leading to enhanced user experience and increased engagement.
• Conducted over 600 interviews with former employees, skillfully extracting valuable insights and feedback to gauge preferences and identify key features for the alumni portal, ensuring alignment with user expectations.
• Collaborated closely with cross-functional teams, including HR and IT, to gather requirements and develop strategies for implementing the alumni portal, successfully bridging the gap between stakeholders and technology solutions.
• Analyzed data collected from interviews to generate comprehensive reports and recommendations, enabling data-driven decision-making for the final selection of portal features and functionalities.
• Demonstrated exceptional project management skills, ensuring timely completion of tasks and delivering the alumni portal prototype and recommendations within the set deadlines and budget constraints.
• Developed meticulous Standard Operating Procedure (SOP) documents for effective communication during employee exits and post-exit to facilitate smooth departures, exit interviews, and knowledge transfer, ensuring consistent and positive interactions with departing employees.

Oct 2022 – Dec 2022 · 2 mos

• Played a key role in end-to-end recruiting initiatives, sourcing top talent through job portals and networking platforms, resulting in successful hires that enriched the organization's talent pool.
• Streamlined the onboarding process by developing comprehensive onboarding kits, conducting orientation sessions, and assisting new hires with paperwork, ensuring a seamless and positive onboarding experience.
• Actively participated in learning and development initiatives, fostering peer-to-peer learning through knowledge-sharing sessions and workshops, promoting a culture of continuous growth and professional development.
• Demonstrated strong instructional design skills by creating engaging and effective learning materials, including presentations, training modules, and job aids, to enhance employee skill sets and knowledge.
• Proactively engaged in various projects, supporting the HR team in employee engagement, and employee relations initiatives.

Jul 2022 – May 2024 · 1 yr 10 mos · Mumbai, Maharashtra, India

• Student Life Committee Member and Class Representative, serving as a communication link between students and college authorities. Effectively conveying students' feedback, concerns, and suggestions, fostering a collaborative and supportive environment on campus.
• Proactively managing the student's residence vertical, ensuring the well-being and satisfaction of residents. Addressed residents' concerns promptly, working with the staff and authorities to maintain a comfortable and conducive living space for all students.
• Acted as a reliable point of contact for classmates, providing guidance and support while representing their interests.
• Demonstrated strong interpersonal skills and teamwork abilities in handling diverse student perspectives and ensuring their voices were heard, fostering a positive and inclusive atmosphere within the student community.
• Successfully balanced academic responsibilities with committee engagements, exemplifying time management and organizational skills while fulfilling the dual role of a student and an actively engaged student leader.

Dec 2018 – Jun 2022 · 3 yrs 6 mos · Delhi NCR · Hybrid

• Successfully conducted English language training sessions for individuals preparing for proficiency tests such as IELTS, PTE, and TOEFL, resulting in improved test scores and enhanced language proficiency.
• Facilitated personalized English language development programs, catering to individuals seeking to upgrade their language skills for personal and professional growth, fostering effective communication and confidence.
• Provided specialized soft skills training to working professionals, addressing their unique grooming needs for enhanced professional development and career advancement.
• Designed and implemented interactive training modules to enhance participants' soft skills, including communication, leadership, and grooming resulting in tangible improvements in workplace efficiency.
• Utilized innovative teaching methodologies to create engaging and learner-centric sessions, catering to diverse learning styles and ensuring high levels of participant engagement and satisfaction.
• Fostered a supportive and inclusive learning environment, encouraging participants to express their concerns and learning objectives openly, while tailoring training sessions to meet individual needs.
• Conducted regular assessments and progress evaluations to track participants' development and adapt training strategies accordingly, resulting in continuous improvement and optimal outcomes.
• Demonstrated a passion for empowering individuals with language and soft skills proficiency, inspiring them to achieve their full potential and excel in their personal and professional endeavors.
• Received commendations and positive feedback from participants for the impactful and transformative training experiences provided, reflecting dedication and effectiveness as an English language trainer and soft skills facilitator.

May 2017 – Jun 2017 · 1 mo · Chandigarh, India · On-site

• ▪ Established and managed a communication channel for client inquiries and grievances, enhancing the satisfaction of 40+ clients
• ▪ Collaborated with the compliance department to rectify errors, ensuring adherence to regulations and precise loan processing
• ▪ Conducted survey with 200+ customers, gathering insights to improve products and services