Peter Pham

Product Manager

Washington, DC, United States3 yrs 6 mos experience

AI Enabled

Key Highlights

4+ years of experience with Fortune 500 clients
Expertise in UX design across multiple industries
Proven track record of improving product usability

Stackforce AI infers this person is a UX/Product Designer with expertise in Telecommunications, Finance, and Technology sectors.

Contact

Skills

Core Skills

Product DesignUx StrategyUser Experience (ux)User Experience Design (ued)Design StrategyVisual DesignProduct Strategy

Other Skills

WireframingPrototypingAnthropic ClaudeArtificial Intelligence (AI)Design SystemsUI DesignInteraction DesignExperience DesignUsability TestingUniversal DesignWeb Content Accessibility Guidelines (WCAG)IT AccessibilityUX ResearchUser ResearchJourney Mappling

About

Hey! I'm Peter, a UX/Product Designer with 4+ years of experience designing impactful products at award-winning design agencies, from small to high-value Fortune 500 clients valued at $1B+. Do you want to know how I use the power of design to make people o3o [oh-three-oh]? You may know of emoticons like xD, :-), or (╯°□°)╯︵ ┻━┻ (if you know, you know), but o3o is a quirky one that means something is intriguing or eye-opening. When it comes to UX, it evokes the feeling of “I didn’t know my needs were being heard” or “I didn’t realize that I mattered.” It wasn’t until Discord, one of my favorite products, rebranded itself from being a gaming chat platform to a space where everyone can feel included and find communities. That’s when I knew I wanted to design experiences that made people feel special. *cracks knuckles* I busted open a new Notion document and spent (a long time) grinding my butt off designing a Discord experience that made people o3o. The rest is history. Product design is only one aspect of crafting an o3o experience and that's what I specialize in. I'm currently open for new roles. Based in Maryland (DMV). When I'm not designing, you can catch me playing tennis, playing video games, exploring the world, or finding new restaurants to try.

Experience

3 yrs 6 mos

Total Experience

1 yr 4 mos

Average Tenure

Current Experience

Anele product design

Product Designer / Strategist

Jan 2026 – Present · 5 mos

Product DesignProduct StrategyUX StrategyUser Experience Design (UED)WireframingPrototyping+2

Kettle

Product Designer

Jul 2024 – Aug 2025 · 1 yr 1 mo · New York, United States · Remote

Led design of T-Mobile’s Expert Recap AI-generated summary feature by conducting user research, identifying friction points through qualitative feedback, and iterating on designs to improve usability and task completion that reduced post-call notation time by 56%.
Revamped T-Mobile’s T-Life mobile app shortcuts feature using usability testing data to inform design decisions, collaborating with engineering and key stakeholders, and producing rapid wireframes and prototypes, leading to an 88% increase in shortcut usage.
Led the redesign of Apple’s internal health management product, leveraging AI tools for user research data analysis, built the scalable design system for visual consistency, and strategized with stakeholders to improve product usability by 20%.
Designed various end-to-end B2B/B2C products for web and mobile, collaborating with product managers, engineers, researchers, and key stakeholders from concept to launch.
Clients include: Apple, T-Mobile, Ship&Play, Mailchimp

User Experience (UX)Product DesignDesign SystemsUI DesignPrototypingWireframing+15

Code and theory

User Experience Designer

Jun 2022 – Jul 2024 · 2 yrs 1 mo · New York, United States

Redesigned the end-to-end JPMC web experience, owned and built the scalable design system, created technical design annotations to communicate design functionality, and conducted usability testing to improve task success rates, which drove 16M+ page views and increased the average time on site to 3.5 minutes.
Developed Qualcomm’s B2B SaaS developer experience, built 100+ components within a design system that simplified complex workflows and supported future extensibility.
Established and owned design components, user flows, and technical design documentation, collaborating with engineering to handoff design functionality and interaction instructions.
Clients include: Bare Necessities, JPMorgan Chase, Microsoft, Meta, Qualcomm

User Experience Design (UED)User-centered DesignPrototypingDesign SystemsWireframingStoryboarding+19

Reji point of sale platform

UX/UI Designer

Feb 2022 – Jul 2022 · 5 mos

Clients include: Parent Petroleum (Urban Counter, Taco Urbano)
Collaborated with customers to create a custom-tailored checkout experience per their brand and theme.
Executed all visual design stages from concept to final hand-off to engineering
Conceptualized original ideas that bring simplicity and user-friendliness to complex design roadblocks
Incorporated assets (images, logos) provided by the customer into the checkout experience

Visual DesignWireframingUser Interface DesignDesign SystemUser-centered DesignUser Experience Design (UED)

Anele

Product Designer

Jan 2022 – Jun 2023 · 1 yr 5 mos

Clients include: Converge

Design StrategyUser-centered DesignUser Experience Design (UED)

Mozis inc

Product Designer

Jan 2022 – Jan 2023 · 1 yr

A tech startup creating a product helping people to learn and invest in digital real estate in the metaverse.
Conducted in-depth user research and competitive analysis to determine product-market fit and direct team toward validating target audience
Collaborated with a team of 7 cross-functional designers, product managers, engineers, and
stakeholders to construct product roadmap and determine high-level business strategies

Product DesignWireframingUser-centered DesignProduct StrategyUser Experience Design (UED)