Dec 2024 – Jun 2025 · 6 mos · New Delhi, Delhi, India · On-site

• Leading business growth initiatives strongly focused on revenue optimization, profitability, and market expansion. Driving strategic sales initiatives to enhance brand positioning, strengthen product reach, and accelerate success in the B2B sector. Overseeing and mentoring a high-performing sales force across multiple verticals, ensuring operational excellence and competitive market presence. Collaborating with cross-functional teams to refine product offerings, ensuring alignment with evolving customer needs and industry trends. Spearheading operational improvements, resource allocation, and technology integration to enhance efficiency and scalability, contributing to long-term business sustainability.

Jul 2022 – Dec 2024 · 2 yrs 5 mos · Noida, Uttar Pradesh, India · On-site

• Orchestrated comprehensive business development strategies to drive revenue growth and expand the company’s presence in the fintech and digital payments space. Led a vast and dynamic sales team across various regions, optimising processes, enhancing performance, and fostering a results-driven culture. Spearheaded the launch of new business verticals, enabling greater penetration into underserved markets through innovative acquisition models and strategic partnerships. Championed financial inclusion initiatives by empowering financial institutions in smaller cities and rural areas with digital payment solutions. Established and strengthened alliances with key industry players, ensuring seamless integration of technology-driven banking solutions. Played a pivotal role in launching new prepaid card solutions and digital lending frameworks, enabling businesses and individuals to access more seamless financial services.

Apr 2021 – Jul 2022 · 1 yr 3 mos · On-site

• In this leadership role, played a key part in driving strategic revenue growth and profitability across enterprise and SMB verticals. Focused on optimising the P&L structure, ensuring sustainable expansion, and aligning revenue models with business objectives. Spearheaded expansion into high-growth sectors, successfully positioning PayU as the preferred payment solutions provider for large-scale businesses. Developed and nurtured strategic alliances with banking partners, negotiating favourable terms to enhance profitability. Played a pivotal role in identifying emerging revenue streams and scaling high-value merchant partnerships, repricing, P&L Management, ensuring long-term business sustainability.

Jun 2020 – Apr 2021 · 10 mos · On-site

• As a key strategist in the enterprise segment, focused on revenue maximisation through data-driven initiatives and market expansion strategies. Led the implementation of innovative payment solutions, including affordability options and payout enhancements, to improve merchant adoption and engagement. Strengthened PayU’s presence in emerging business sectors, securing high-value partnerships and expanding the merchant base. Drove the development of customised pricing models that balanced competitiveness with profitability, ensuring sustainable revenue growth.

Feb 2019 – Jun 2020 · 1 yr 4 mos · On-site

• Focused on driving growth in the SMB segment by implementing strategic acquisition and engagement initiatives. Led merchant onboarding and lifecycle management processes, ensuring seamless integration and high adoption rates of PayU’s digital payment solutions. Played a crucial role in optimising pricing structures to enhance revenue generation while maintaining market competitiveness. Strengthened key partnerships with merchants and banking institutions, streamlining operations to boost overall payment efficiency. Introduced innovative cost-saving measures and process improvements that increased merchant retention and satisfaction.

Jan 2016 – Apr 2018 · 2 yrs 3 mos · Gurgaon, India · On-site

• Played a key role in expanding business operations by building strong relationships with key stakeholders and driving adoption of digital payment solutions. Focused on market expansion efforts, implementing tailored strategies that boosted revenue and strengthened customer loyalty. Led initiatives that improved pricing structures and profitability, ensuring sustainable business growth.

Apr 2018 – Feb 2019 · 10 mos · Gurgaon, India · On-site

• Managed and expanded relationships with mid-market merchants and freelancers, transitioning client support into a structured sales approach that enhanced service delivery. Focused on acquiring new merchants, increasing transaction volumes, and optimising revenue streams through targeted cross-selling and upselling strategies. Worked closely with cross-functional teams to introduce advanced payment features, ensuring seamless product adoption and improved customer experience. Developed and executed merchant education programs, equipping clients with insights on regulatory updates, best practices, and emerging fintech trends.

Apr 2014 – Jan 2016 · 1 yr 9 mos · Gurgaon, India · On-site

• Led business expansion efforts, overseeing client acquisition and retention strategies within the financial services industry. Worked closely with partners, institutional and individual clients to optimise their financial portfolios, providing data-backed insights and customised solutions. Fostered strong relationships with key stakeholders, ensuring long-term growth and increased market share.

Apr 2013 – Mar 2014 · 11 mos · New Delhi Area, India · On-site

• I specialise in financial risk management, providing strategic investment insights and portfolio management solutions to a diverse franchisee base. Focused on delivering tailored financial strategies, ensuring clients maximised their investment potential while mitigating risks.

Aug 2010 – Mar 2013 · 2 yrs 7 mos · Ghaziabad, Uttar Pradesh, India · On-site

• Managed and nurtured relationships with franchise partners, ensuring seamless collaboration and business growth. Developed strategic initiatives to enhance market presence and drive financial performance across multiple franchise locations.

Mar 2008 – Jul 2010 · 2 yrs 4 mos · Meerut Area, India · On-site

• Oversaw business operations, focusing on customer acquisition, relationship management, and revenue growth. Played a crucial role in driving operational efficiency, strengthening client relationships, and implementing strategies to expand the company’s market reach.