Ashish Shrivastava

Head of AI

Minneapolis, Minnesota, United States20 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Established multiple AI Centers of Excellence.
Delivered multi-million-dollar business impact through AI initiatives.
Expert in building high-performing global teams.

Stackforce AI infers this person is a SaaS expert specializing in AI and Intelligent Automation solutions.

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Skills

Core Skills

Ai Center Of ExcellenceAgentic Ai DevelopmentAi PlatformsIntelligent AutomationCloud EngineeringDigital TransformationProcess ReengineeringSoftware Delivery ManagementIt Re-engineeringEmbedded Software Development

Other Skills

Responsible AIConversational AIMLOpsLarge Language Models (LLM)Cloud ComputingMachine Learning.NET FrameworkRPADigital OrchestrationAI for IT OperationsIntelligent Document Processing (IDP)Workflow ApplicationsBluePrismSAP ScriptingPython

About

My expertise is in turning advanced AI into high value, secure, scalable enterprise capabilities that deliver measurable business outcomes. I bridge research and engineering with real-world execution—building the governance, operating models, platforms, and high performing teams needed to take AI at scale. Accomplished technology executive with over 18 years of cross-continent experience across the US, Europe, and Asia, specializing in delivering transformative Enterprise Data, AI, and Automation Solutions for global organizations. Recognized for a distinct knack for talent and a passion for building high-performing teams, with proven success establishing AI Centers of Excellence and "Automation Factories" that scale cloud-native data platforms, maximize operational efficiency, and drive multimillion-dollar top-line growth. Expert in applying Lean Six Sigma and Agile frameworks to modernize legacy architectures, institute strict data governance, and manage cross-functional teams. Renowned for driving functional alignment across complex global domains (R&D, Supply Chain, and Commercial) and leading global captive centers.

Experience

20 yrs 3 mos

Total Experience

5 yrs

Average Tenure

10 yrs 9 mos

Current Experience

3m

3 roles

Head of Enterprise Agentic AI & Platform

Promoted

Feb 2023 – Present · 3 yrs 4 mos

Built and scaled an Enterprise AI Center of Excellence, establishing governance for Responsible AI, portfolio/demand management, and delivery pods to take use cases from concept to production.
Own the enterprise AI & agentic platform strategy and roadmap, delivering a modular, cloud-native architecture that scales securely across business units.
Built and led a high-performing global team across AI governance, platform, and AI engineering—hiring and mentoring senior talent in ML, GenAI, platform engineering, and cloud; operating a distributed org across three continents.
Delivered multi-million-dollar business impact across revenue retention and operational efficiency—churn management, supply-chain inventory optimization, R&D/NPI acceleration, agentic workflows for customer service and complaints, legal cost reduction, and enterprise employee experience/AI literacy.
Led the design and delivery of a multi-cloud AI platform, accelerating adoption of LLMs and AI products with standardized patterns, guardrails, and MLOps.
Industrialized delivery through reusable accelerators and standards, improving speed, quality, and cost efficiency across GenAI, ML, and automation initiatives.

Responsible AIConversational AIAI Center of ExcellenceAgentic AI Development

Head of Intelligent Automation & Cloud Engineering

Promoted

Jun 2019 – Feb 2023 · 3 yrs 8 mos

Established Intelligent Automation COE with operating model, governance, and service excellence blueprints.(RPA, Digital Orchestration, AiOps, ML & Data Science) under 3M Technology Transformation Services
Successfully executed intelligent automation use cases from prototype, pilot to deployment and scale.
Performed process discovery assessments, built automation roadmap & executed across corporate, supply chain and back office.
Scope of intelligent solutions included Corp functions, Customer Services, Supply Chain and other Business Services.
Architected Intelligent Document Processing, NLP, Cognitive Search and Cloud native automations
Managing AIOps (AI for IT Operations) platform to automate ERP and Legacy problem resolution
Enabled Citizen Developers through low code technology, training, and governance

Machine Learning.NET FrameworkIntelligent AutomationCloud Engineering

Site Lead – Digital Transformation & Process Reengineering

Sep 2015 – Jun 2019 · 3 yrs 9 mos

Spearheaded Robotic Process Automation (RPA) and workflow optimization initiatives across 3M Global Service Centers.
Developed and executed process reengineering and automation excellence strategies for diverse service centers, including P2P, RTR, HTR, Master Data, and Business Services.
Created comprehensive automation frameworks, governance structures, and documentation platforms.
Led the implementation of workflow solutions and chat-bots as part of the Shared Services Delivery Platform.
Oversaw the development of process automation solutions utilizing BluePrism, .NET, SAP Scripting, Azure Services, and Python.
Conducted research in chatbots, natural language processing, and machine learning to drive innovation.
Played a key role in establishing 3M's first Global Shared Service Center.
Deployed transition, process management, and quality frameworks to enhance operational efficiency.
Developed and implemented metrics and KPI measurement frameworks, along with digital dashboards.
Established a Citizen Developer program to empower employees in automation initiatives.

Intelligent Document Processing (IDP)Workflow ApplicationsDigital TransformationProcess Reengineering

Hsbc

2 roles

Software Delivery Manager

Oct 2014 – Aug 2015 · 10 mos

Oversaw governance of the EMEA IT Streamlining program, including processes, methodologies, and systems.
Chaired regional steering committees and led high-level discussions with senior management.
Partnered with the Center Head to define strategy, design the target operating model, guide annual planning, and develop balanced scorecards and KPIs.
Supervised a cross-functional delivery team of 55+ (Project Managers, Business Analysts, and Engineers).
Drove IT process enhancements and established a comprehensive quality framework.

Agile Software DevelopmentProject Management SoftwareSoftware Delivery Management

IT Re-Engineering Program Manager

Apr 2013 – Sep 2014 · 1 yr 5 mos

HSBC Global Technology | Software Delivery
Delivered E2E software development projects in Agile and SDLC methodologies.
Managed governance of the IT Re-engineering program for HSBC Technology Center.
Delivered Lean Six Sigma (LSS) and Agile training while mentoring agile teams to enhance performance.
Software Project Management (SDLC, Agile - Scrum, Kanban, TDD)
IT Re-Engineering (tools, methodology and process)
Process Improvement: Lean Six Sigma(LSS), CMMI
LSS - Six Sigma Green Belt
Tools - CA Clarity, Rational Team Concert, Quality Center, SonarQube
Successfully deployed CMMI Level 3 Dev 1.3 at HSBC Global Technology Center at Krakow
Software Metrics: Agile Metrics, Fast Function Point Analysis (FFPA)

Project Management SoftwareSoftware Engineering PracticesIT Re-Engineering

Motorola solutions

2 roles

Senior Engineer

Promoted

Mar 2009 – Apr 2013 · 4 yrs 1 mo · Kraków Area, Poland

Led feature-driven development of Motorola radio products, utilizing Agile methodologies across multi-site teams.
Engineered embedded software for digital radio infrastructure, encompassing base radios and site controllers.
System engineering, product quality (software & hardware), test analysis and automation.
DataCenter setup and maintenance, system level product Integration - APCO 25 digital radio infrastructure.
System provisioning/configuration - RF equipment, switches/routers, storage, servers, virtualization.
Proficiently programmed in C++, Perl, and Shell, while managing radio infrastructure using RHEL, VMware, and Windows Server.

Red Hat Enterprise Linux (RHEL)C++Embedded Software Development

Developer / Technical Communicator

Jun 2008 – Mar 2009 · 9 mos · Kraków Area, Poland

XML-based content development and content management for APCO-25 radio infrastructure and TETRA terminals.
System analysis and design
Project management, business analysis
Quality Lead

Wipro

Senior Technical Support Associate

Dec 2005 – May 2008 · 2 yrs 5 mos · Pune Area, India

Process: Dell Computers USA.
Provided technical support to customers (home, small office, corporate clients) regarding hardware, operating system, system software, anti-virus, other third-party applications, policies, and procedures.
Delivered resolutions to corporate clients in person, & remote assistance.