Sep 2023 – Apr 2025 · 1 yr 7 mos · Kerala, India

• Processed financial transactions in compliance with store procedures.
• Managed recruitment, hiring, performance management, legal compliance and employee relations.
• Provided comprehensive administrative support, including preparing reports, stock records, and managing documentation.
• Handled customer communication through calls and emails to ensure smooth operations. Managed
• clerical tasks such as data entry, filing, and inventory monitoring

Sep 2022 – Aug 2023 · 11 mos · Bengaluru, Karnataka, India · On-site

• Developed and implemented comprehensive HR programs, including talent acquisition, onboarding, performance management, and employee engagement initiatives. Collaborated with senior leadership to align HR strategies with organizational goals and drive a culture of continuous improvement. Conducted needs assessments, analyzed data, and made recommendations to improve HR programs and processes. Provided coaching and guidance to HR team members and acted as a subject matter
• expert on HR policies and practices. Ensuring positive work environment for the Googlers to work without hassle. Incubating, piloting, and launching new products and services and partnering across
• POps and with clients to drive significant change in service of the POps Operating Model. Gathering insights to be shared with leaders in Strategy and Operations, and all Product Areas using quantitative and qualitative data learned while routing cases. Ensures the efficiency and effectiveness of the Googler Experience organization by supporting GE’s business from end-to-end including OKRs, Budget and Headcount Management, Business Continuity Planning and Forecasting, Stakeholder Management,
• Leadership, Org Effectiveness and Communications within GE and a variety of special projects. Managing and directing the People consultants to ensure the effectiveness of work assigned with them. Monitor and audit the routing and assignment rules from Switchboard, to continually improve how cases are assigned. Assigning Googlers questions to the correct People Consultant or partner team across
• the entire Google PO’s ecosystem. Closing out and handing over projects to ensure sustainability. Share quantitative and qualitative insights with People Consultant Leaders and partner
• teams, to help identify broad trends and opportunities related to cases or routing. Support project work for rollout of Switchboard routing tool across Google People Consultant teams. Recommend changes in routing rules to support a better GE.

Apr 2022 – Sep 2022 · 5 mos · Bengaluru, Karnataka, India

• Daily Operations Management
• Employee Life Cycle Management
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements.
• Review employment and working conditions to ensure legal compliance.
• Joiner, Current and Leaver Management
• Service Now/ PeopleDoc / Successfactor / JML
• Stakeholder Reach Out - UK/Germany/India
• Employee and Stakeholder Experience/Satisfaction Management
• Retention and Shrinkage Management
• Service Level Agreement - End to End of SLA Management for TAT and Quality.
• People Management
• Support the development and implementation of HR initiatives and systems.
• Assist in performance management processes

Apr 2019 – Apr 2022 · 3 yrs · India

• Preparing and sending daily & monthly reports for the Senior Management, on issues of concern.
• Evaluation and approval of candidates' documents uploaded in portals such as Synergy, Iverify etc.
• Conduct employee on-boarding, off-boarding and helps in organizing training & development initiatives.
• Provide support to employees in various HR-related aspects.
• Supervise and give knowledge transfer to fresher, less experienced members of the team.
• Handling automation process like UAT, BOT, postman and synergy.
• Cross-examining and valuating documents and details updated by candidates for joining purpose.
• Generate offer letter for hired candidate.
• Experienced in working based on very short duration of SLA tending from within 6 hours to24 Hours
• based on priority level.
• Associate ID creation on BOT.
• BGV for Philippines and UK.
• Updating weekly and monthly report of QAS and Part of on-boarding team.
• Audit for US BGV process.
• Hands on experience into software’s like Iverify, synergy, ICIMS, BOT, SAP etc.

Oct 2018 – Apr 2019 · 6 mos · Marathahalli

• Handled the tasks of screening, selecting, and submitting candidates to job orders within a defined disciple.
• Executed the tasks of utilizing on-line database, candidate referrals, internet, and networking to identify potential
• candidates.
• Working Experience on Contracts, Contract to Hire and Full-Time positions.
• Utilized Job boards like Naukri, Monsters, LinkedIn, on day-to-day basis.
• Carried out the tasks of negotiating offers with candidates to meet targeted gross margins of the organization.
• Responsible for recruiting and maintaining professional relationship with existing and new candidates.
• Performed recruitment tasks by applying the policies, rules, and procedures of the organization.
• Market research and analysis.
• Expanded network of the company with large IT groups like Tech Mahindra, HP etc.
• Sourcing and identifying the requirements from clients

Jul 2017 – Sep 2017 · 2 mos · Bengaluru, Karnataka, India

Jun 2015 – Aug 2016 · 1 yr 2 mos · India