Mar 2022 – Oct 2022 · 7 mos · On-site

• As a Solutions Engineer and Technical Pre-Sales professional in the banking domain, I specialize in bridging the gap between business needs and technology solutions. My role sits at the intersection of client engagement, solution architecture, and strategic sales enablement, where I help financial institutions adopt scalable, secure, and innovative technology platforms.
• With strong domain expertise across retail banking, corporate banking, payments, and digital banking ecosystems, I work closely with sales, product, and engineering teams to design solutions that align with client objectives and regulatory requirements. I have a deep understanding of core banking systems, payment platforms, lending solutions, and compliance frameworks such as KYC, AML, and data security standards, enabling me to provide practical and business-aligned recommendations.
• A key responsibility in my role is engaging with clients to understand their current systems, pain points, and transformation goals. I conduct discovery workshops and translate business requirements into high-level and detailed solution architectures. My approach focuses on delivering value-driven solutions using modern technologies such as APIs, microservices, cloud platforms (AWS, Azure, GCP), and data analytics tools, while ensuring scalability, resilience, and compliance.
• I play a critical role in the pre-sales lifecycle by developing technical proposals, solution documents, and RFP/RFI responses. I ensure that each proposal clearly articulates the business value, technical feasibility, and return on investment. My ability to simplify complex technical concepts into clear, business-friendly messaging helps build strong client confidence and supports successful deal closures

Aug 2019 – Apr 2022 · 2 yrs 8 mos · Noida · On-site

• Collaborated with customers post-sale to resolve product-related issues and enhance user experience.
• Developed and delivered product demonstrations to facilitate customer understanding of database interactions with their data sources.
• Coordinated migration processes from servers to cloud, ensuring smooth transitions in partnership with the deployment team.

Apr 2019 – Aug 2020 · 1 yr 4 mos · India

Oct 2014 – Sep 2018 · 3 yrs 11 mos · Noida Area, India

• Responsible for status reports to the management like WSR,SMR and DSR
• Managing a team to success of the Operations and Projects
• Installation and configuration for the product on different platforms
• Database Support for Oracle (Which includes Performance Tuning , Backups , Multitenant Architecture 12c)
• Troubleshooting the product installation and configuration.
• Product support of leading Software for reconciliation in the market of AU,EMEA,NA
• Troubleshooting the issues raised by customer on product at various level of infrastructure, performance, functional
• Engage with professional services team for customer requirement gathering for upgrade solutions
• Driving issue e2e till that gets fixed and delivered to customer
• Coordinating with Development and test for new product release
• Handover of new project deployed at the customer site.