Mar 2025 – Jan 2026 · 10 mos · Bengaluru · Hybrid

• Reap Studio partners with startups, enterprises, and R&D labs to design and build cutting-edge AI and DeepTech products — from 0 to 1, high velocity.
• Led research & discover, customer development, design, launch & monitoring of Halora, enabling hotels do self check-ins
• Built and deployed AI-driven Hotel onboarding system, reducing onboarding time by 40% across 3,000+ users.
• Developed a self-check-in automation system used by 500+ short-term rental guests, streamlining onboarding for Airbnb hosts.
• Helping hotels scale with WhatsApp - driving upsells, better reviews, seamless self-check-ins, ID verification, and automated guest communication from booking to post-checkout.
• Other products shipped:
• Built virtual try-on for fashion e-commerce to increase buyer confidence, add-to-cart rates and reduced return risk.
• Led discovery, customer development & design of an AI chatbot to answer Tableau data questions.
• Launched 100x (AI job tool) and a Gemini-based fact-checking app.

Dec 2022 – Feb 2025 · 2 yrs 2 mos · Remote

• Improved daily retention and product stickiness by 1.5× and reduced signup drop-offs by 10% by identifying friction points & behavioral patterns through user journey and funnel analysis across 77K+ MAUs.
• Ran A/B tests on CTAs, form fields, auto-fill, express pay resulting to +9% conversion lift.
• Reduced cart abandonment by 12% via funnel analysis, checkout UX upgrades, and targeted experiments.
• Managed a dataset of over 30 million interactions to optimize the Recommendation Engine, significantly improving user experience.
• Developed automated reporting systems across Tableau, Mixpanel, and Looker, streamlining data access for cross-functional teams.

Jul 2021 – Nov 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

• Designed success metrics, data models & onboarding and activation analytics for 100k+ MAUs, modeling user journeys across KYC verification, pre-paid card activation and first-transaction flows.
• Improved KYC activation by 20% by identifying onboarding friction (form fatigue, upload failures) and introducing fewer screens, KYC auto-fill APIs, and targeted push re-engagement for dropped users.
• Conducted market research, competitive analysis and delivered dashboards & reports aligned with company OKRs and product KPIs, tracking activation, retention, stickiness, LTV, CAC, and revenue metrics (ARPU, MRR/ARR) to support product and leadership decision-making.
• Analyzed 15+ competitors to inform product and growth strategies.
• Managed Mixpanel, WebEngage & Firebase to improve adoption and engagement.
• Conducted user research & discovery targeting the 7.7M gig workers via data analysis and interviews to uncover insights.
• Awarded Product Team’s Rising Star (Aug–Oct ’21) for high-impact contributions.

Jul 2020 – Jun 2021 · 11 mos · Bengaluru, Karnataka, India

• Managed a portfolio of 21 enterprises and SMEs.
• Built dashboards and reports for product and business stakeholders
• Onboarded 10 new clients and renewed 3 key accounts.
• Helped product earn “Best Performer – Summer 2021” on G2 Crowd.
• Ranked Top 3 in G2’s Talent Intelligence category.
• Defined KPIs and tracked performance metrics
• Led HRMS integrations with Darwinbox and Zoho People.
• Built strong ties with teams at L&T, CasaOne, Grofers, Trell, Gameberry Labs, Rapido, Yes Bank, SG Analytics, Tarento, Wellness Forever, and more.

Oct 2019 – Jun 2020 · 8 mos · Bengaluru Area, India

• At Scapic, I owned product monitoring and customer success for a no-code 3D, AR, and VR platform. I defined success metrics and measured AR/3D impact across 7 e-commerce clients, driving a 5%+ lift in add-to-cart rates.
• Led product strategy, OKRs, and MVP delivery
• Designed user flows and managed Agile sprints end-to-end
• Conducted customer interviews, implemented success frameworks, and improved NPS/CSAT
• Owned QA processes to ensure stable, high-quality releases
• Built dashboards tracking product engagement for 15k+ users
• Supported 7 e-commerce clients with onboarding, adoption, and optimization
• Designed pricing models and integrated payment gateway flows

Jun 2018 – Jul 2018 · 1 mo · Thiruvananthapuram Area, India

• I specialized in Unity3D and C# scripting for immersive Game Development in VR and AR. My notable project, VRHarmony, aimed to provide solace to individuals battling depression through a VR experience.