Dimple Lavinia D'costa — Operations Associate

Meticulous and skilled professional with impressive experience in the Manufacturing/BPO/Telecom verticals. Presently, I am associated with Wipro as an Assistant Manager in the Digital Operations & Platforms. During my tenure with the company, I got well acquainted with spearheading teams, carrying out day-to-day stands-ups with teams while working in the AT&T project in the Telecom project. My functional forte also comprises sourcing, screening, evaluating and selecting candidates through a structured recruitment process. Working in challenging and deadline-oriented environments, I got conversant in handling high volumes of work, ensuring clients SLA’s are met and helping the team in achieving overall targets. Outstanding ability to understand and work on complex assignments with strong determination. Throughout my vast career, I have been engaged in relationship-building and problem-solving skills to deal with clients/teams and assuring timely resolution. Additionally, I am meticulous in managing relationships throughout the organization and collaborating with teams across a broad spectrum of disciplines and lines of business.

Stackforce AI infers this person is a skilled professional in the BPO and Telecom sectors with strong operational management capabilities.

Location: Bengaluru, Karnataka, India

Experience: 12 yrs 3 mos