Akram M.

Business Development Executive

Dubai, United Arab Emirates2 yrs 10 mos experience

Key Highlights

Expert in bridging client relationships with data-driven marketing.
Proven track record in enhancing customer experience and engagement.
Strong analytical skills with a background in engineering.

Stackforce AI infers this person is a Sales and Marketing Specialist with a strong foundation in engineering and analytics.

Contact

Skills

Core Skills

Sales OperationsCustomer Relationship Management (crm)Customer ServiceBrand DevelopmentEngineeringProject EngineeringMechanical EngineeringManufacturing EngineeringCctv InstallationProduct Management

Other Skills

Customer ExperienceAttention to DetailAnalytical Skills2D CAD DrawingCAD ToolsMechanical SystemsFluid MechanicsDesign ReviewPresentationsTeam LeadershipNetworkingData AnalysisFostering inclusivityProduct DemonstrationOn Site

About

I'm a Sales and Marketing Specialist who bridges the gap between client relationships and data-driven marketing; helping businesses grow through tailored solutions and measurable campaigns. At OnDigi Solutions, I combine sales operations with hands-on digital marketing expertise. Day to day that means managing media campaigns, maintaining analytics ecosystems, and making sure the insights we deliver to clients are accurate and actionable. My core toolkit includes Google Ads, GA4, Google Tag Manager, and Looker Studio. What drives me is understanding what a client actually needs, then building the strategy around that. Whether that's optimising ad performance, improving ROI, or translating complex data into a clear story that makes sense to decision-makers. My background adds a layer most marketers don't have. Time as a Brand Ambassador in the luxury sector at Genesis, Westfield London sharpened my instincts for customer experience and relationship management. Before that, working as an MEP Design Engineer trained me to think precisely and methodically; which honestly makes me a better analyst. If you're looking to connect around sales strategy, digital marketing, or analytics, I'd love to hear from you.

Experience

2 yrs 10 mos

Total Experience

Average Tenure

Current Experience

Ondigi solutions

Sales And Marketing Specialist

Apr 2026 – Present · 2 mos

Customer Relationship Management (CRM)Sales Operations

Genesis

2 roles

Brand Ambassador

Promoted

Jun 2024 – Mar 2026 · 1 yr 9 mos · London Area, United Kingdom · On-site

Act as a front-line brand representative for Genesis, delivering a premium customer experience and clearly communicating brand values, products, and services.
Build and maintain positive relationships with a diverse customer base, including international and high-value clients, ensuring trust, clarity, and long-term engagement.
Proactively engage customers through face-to-face interaction, identifying needs and tailoring conversations to highlight relevant features and benefits.
Support promotional campaigns and brand activations, ensuring correct placement of materials and consistent execution in line with brand standards.
Manage daily schedules efficiently, balancing customer interactions, follow-ups, and administrative responsibilities.
Handle customer queries and concerns confidently, resolving issues or escalating appropriately to ensure satisfaction and continuity of service.
Complete accurate documentation and internal reporting following client interactions, contributing qualitative insights to support business improvement.
Adapt quickly to changing priorities, event schedules, and client requirements while maintaining high service standards.

Customer ServiceBrand DevelopmentCustomer Experience

Valeting and detailing

Feb 2024 – Jun 2024 · 4 mos · London Area, United Kingdom · On-site

Petrocon engineers & consultant

MEP Design Engineer

Feb 2023 – Jan 2024 · 11 mos · India · On-site

Spearheaded the creation of intricate mechanical, electrical, and plumbing (MEP) models, utilizing cutting-edge design software - Autodesk REVIT to optimize project planning and streamline execution
Collaborated closely with multidisciplinary teams to ensure seamless integration of MEP systems, resulting in enhanced operational efficiency and cost-effectiveness
Leveraged expertise in Autodesk software, including AutoCAD and Revit, to generate detailed MEP models and blueprints, facilitating precise project documentation and coordination
Played a pivotal role in enhancing project outcomes by implementing Building Information Modelling (BIM) methodologies, enabling data-driven decision-making and improved project management

EngineeringProject EngineeringAttention to DetailAnalytical Skills2D CAD DrawingCAD Tools

Uravu labs

Mechanical Engineering Intern

May 2022 – Jun 2022 · 1 mo · Bengaluru, Karnataka, India · On-site

Played a key role in the assembly of tanks, fans, heat pumps, and condensers, contributing to a 20% improvement in assembly efficiency
Successfully procured various components required during the assembly process, achieving a cost savings of 15% through strategic vendor negotiations
Experimented with various densities of desiccants and prepared temperature charts using AWS and Excel

EngineeringMechanical SystemsFluid MechanicsMechanical Engineering

Tvs motor company

Virtual Trainee

May 2021 – May 2021 · 0 mo · India · Remote

Conducted in-depth analysis of the mechanical, electrical, and electronic parts integrated into modern-day 2-wheelers, with a focus on understanding their functionalities and interactions
Explored advanced technologies utilized in power transmission, braking, steering, and cooling systems to identify emerging trends and potential areas for improvement
Investigated various types and grades of engine oils, delving into their composition, performance characteristics, and suitability for different engine types and operating conditions
Examined the intricacies of engine components and management systems to gain insights into engine performance optimization and maintenance strategies
Acquired a comprehensive understanding of vehicle dynamics and safety considerations, contributing to the development of safer and more efficient 2-wheeler designs

Manufacturing EngineeringDesign ReviewPresentations

Akh digitech

CCTV camera Technician

Jun 2018 – Jun 2019 · 1 yr · Kerala, India · Hybrid

Installed and troubleshot CCTV cameras, resulting in increased sales
Worked with networking solutions that used CAT6 internet cable with RJ46 pins, ensuring fast and reliable connections
Cultivated strong relationships with clients, resulting in increased customer satisfaction and loyalty
Exceeded sales targets consistently through effective product knowledge and persuasive selling techniques
Implemented inventory control measures to minimize discrepancies and optimize stock turnover
Educated customers on product features, usage, and after-sales services to enhance their overall experience

CCTV InstallationProduct ManagementTeam LeadershipNetworking