Qadir Shaikh

Customer Success Manager

Bangkok, Thailand9 yrs 5 mos experience

Key Highlights

Expert in product management and strategy development.
Proven track record in large-scale technology transformations.
Certified SAFe Practitioner with Agile and Waterfall expertise.

Stackforce AI infers this person is a Product Management expert in the Aviation and Technology sectors.

Contact

Skills

Other Skills

Product ManagementBusiness AnalysisAgile & Waterfall MethodologiesScrumProject ManagementBusiness DevelopmentData ManagementChange ManagementTechnical WritingDocument ManagementUser Acceptance TestingResearchFlight PlanningSoftware TestingFunctional Testing

About

A product evangelist who specializes in defining vision and strategy for businesses. Experienced in driving large scale technology and process transformation programs by leveraging product management and core engineering principles including Product Lifecycle Management, Product concept , design and strategy in Waterfall and Agile frameworks. Skilled in writing product specifications, market research and proposing viable product solutions. Focus Areas: - Product design - Process improvement - Business process mapping - Content optimization - Managing roadmaps - E2E Product management

Experience

9 yrs 5 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 6 mos

Current Experience

Airbus

Customer Success Manager

Dec 2024 – Present · 1 yr 6 mos · Bangkok, Bangkok City, Thailand · Hybrid

Amadeus

Lead Product Definition Analyst

Sep 2022 – Dec 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India

Coforge

Senior Business Analyst / Product Manager

Jul 2021 – Sep 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

Worked as a Product Owner for Walmart (USA) Intelligent Business Growth project in
conjunction with Walmart India Development Centre (IDC).

Laminaar aviation infotech private limited

Business Analyst / Product Owner

Dec 2017 – Jul 2021 · 3 yrs 7 mos · Bengaluru, Karnataka, India

Worked for Laminaar Aviation Infotech (India) Pvt Ltd, Bengaluru as a Business Analyst/Product Owner.

Quikjet cargo airlines private limited

OCC Executive / Flight Dispatcher

Jan 2017 – Dec 2017 · 11 mos · Karnataka, India

Worked for Quikjet Cargo Airlines Pvt. Ltd.(Bangalore - India) As Flight Dispatcher for Boeing 737-400F aircraft, Operations Control Center Executive with key responsibilities such as:
Provide pre-flight Briefing to the operating crew on airports and current NOTAM, Weather, Communication, Load, Route, AOMs, ETOPS, if applicable etc
Preparation and Filing of ATC flight plan.
Preparation of the Navigation/Operational flight plan.
Maintain Liaison with ATS units and AOCC’s of the airport.
Maintain close coordination within Quikjet with OCC, Ground Operations, MCC, Security and commercial departments and other concerned departments.
Coordinating OTP/movement of the flights in his/her tour of duties.
Ensuring proper documentation both of Flight Dispatch and Aircraft documents, as per the regulatory and Company’s requirement,
Flight watch/following
Communication with regard to operations during tour of his/her duties
Aid Captain/OCC in Operational control of flights, as per Operations Manual.
Updating Jeppesen Airway Manuals.