Katy Stavropoulos

Digital Marketing Specialist

Detroit, Michigan, United States12 yrs 9 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in digital marketing and customer experience.
Leader in empowering women in cybersecurity.
Innovative contributor to AI-driven customer solutions.

Stackforce AI infers this person is a strategic marketing leader in the SaaS industry with a focus on customer experience and digital operations.

Contact

Skills

Core Skills

Digital MarketingProduct Lifecycle ManagementCustomer Experience StrategyCommunity BuildingAi-powered Customer Experience

Other Skills

Adobe Experience Manager (AEM)Green Belt in AICommunicationProject ManagementPythonDescriptFigma (Software)Video Post-ProductionEloquaSales Force Marketing CloudBotlifeDigital StorytellingData StorytellingStorytellingOnboarding

About

I am a strategic marketing and operations leader at Cisco who thrives at the intersection of human-centric storytelling and data-driven product lifecycle management. With a background spanning digital marketing, curriculum design, and artistic direction, I specialize in translating complex business objectives into immersive experiences that drive multi-billion dollar impact. 🔹 What I Do: Develop and curate engaging content to facilitate customer onboarding and product adoption. Manage and analyze metrics to optimize our customer experience strategy. Create and maintain Digital Journey Emails, Guided Resource pages, and other key communications. I bring energy, precision, and a culture-building mindset to everything I do, and I’m always eager to connect with others who share a passion for innovative content solutions and dynamic digital experiences. Let’s connect and explore how we can drive success together! #ContentStrategy #DigitalOperations #CustomerExperience #CiscoSecurity #CreativeSolutions #CultureBuilding #AI

Experience

12 yrs 9 mos

Total Experience

5 yrs 4 mos

Average Tenure

1 yr 5 mos

Current Experience

Cisco woman in cybersecurity (cwics)

Communications Leader

Jan 2025 – Present · 1 yr 5 mos · Remote

As the CWiCS (Cisco Women in Cybersecurity) Leader, I am responsible for spearheading initiatives that empower and support women in the cybersecurity field within Cisco. My role involves strategic planning, community building, program development, and collaboration with various stakeholders to foster a diverse and inclusive environment. CWiCS is one of the 10 inclusive communities at Cisco.

CommunicationCommunity Building

Cisco cx hackathon 2024

Participant, CX Hackathon – Next Gen customer journey powered by AI

Apr 2024 – Jul 2024 · 3 mos

Participated in the CX Hackathon, where I collaborated with a cross-functional team to design and build an AI-powered customer-centric system. The project focused on enhancing customer journeys by using intelligent tools to optimize adoption, engagement, and user experience. Worked with peers across business functions to deliver a solution that was both innovative and practical.

Adobe Experience Manager (AEM)PythonAI-Powered Customer Experience