Hugo Baca

Operations Associate

Juárez, Chihuahua, Mexico11 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in global demand planning and supply chain management.
Proven track record in customer and supplier development.
Strong leadership skills driving project success.

Stackforce AI infers this person is a Supply Chain Management expert with a focus on global industrial markets.

Contact

Skills

Core Skills

Supply Chain ManagementDemand PlanningProcurementAccount ManagementCustomer ServiceSales EngineeringSales Management

Other Skills

Predictive modelingMarket intelligenceCollaborationSupply fulfillment strategiesMRP analysisSupplier negotiationsSafety stock managementCustomer developmentService coordinationPost-sale serviceProject coordinationWarranty managementCustomer interactionSales developmentSupplier search

About

I am focused on building strong relations within the global supply chain in the globalized industrial market, with international participation, I have experience in customer/supplier development by driving projects inside of the industrial markets including areas such as procurement, production, marketing, and sales by using the best practices from the Supply chain.

Experience

11 yrs 4 mos

Total Experience

2 yrs 3 mos

Average Tenure

5 yrs 4 mos

Current Experience

Cisco

2 roles

Demand planning manager

Promoted

Mar 2025 – Present · 1 yr 3 mos

Lead global demand planning processes for the Cloud Business Unit, aligning with Sales, Finance, Marketing, and Supply Chain.
Develop demand signals using predictive modeling and market intelligence.
Coordinate demand handoff with central fulfillment teams and define supply buffers.
Collaborate with marketing and sales to improve customer pipeline visibility.

Demand planningPredictive modelingMarket intelligenceCollaborationSupply Chain ManagementDemand Planning

Product Materials Manager

Feb 2021 – Jul 2025 · 4 yrs 5 mos

Led supply fulfillment strategies aligned to demand targets and production goals.
Conducted MRP analysis and supplier negotiations for procurement efficiency.
Drove initiatives in safety stock, E&O, and shelf-life management.
Partnered with engineering teams on ECO impacts, NPI ramp-up, and backlog recovery.

Supply fulfillment strategiesMRP analysisSupplier negotiationsSafety stock managementSupply Chain ManagementProcurement

The water house group

Key Account manager ( Industrial & commercial market)

Sep 2020 – Feb 2021 · 5 mos · Mexico

I used to oversee the development of the Industrial & commercial market in the Chihuahua State specifically in their Water services needs of the companies, looking for their needs and giving the service from the first contact until the post-sale service and the coordination of the full project from the commercial area and the technical area with the involved teams.

Customer developmentService coordinationPost-sale serviceAccount ManagementCustomer Service

Hidrodinamica y proyectos de juarez s.a de c.v.

Sales engineer ( Industries accounts)

Jul 2017 – Jan 2020 · 2 yrs 6 mos · Ciudad Juarez Chih.

My main job was it to drive new projects, which involves visiting my clients, doing customer development work, and giving the best service. As well as coordinating the installation, in charge of the area of guarantees, and visits over the customer & stake holders as well coordinating the system installation, in charge of the warranty department, and drive solutions in case of assistance to resolve issues.

Customer developmentProject coordinationWarranty managementSales EngineeringCustomer Service

Coffeemore

Team leader

Jun 2015 – Jul 2017 · 2 yrs 1 mo · Juárez, Chihuahua, Mexico

Teniendo que trabajar frente a frente de forma personal con los clientes, aprendiendo la forma de interactuar con cada uno, búsqueda de proveedores y clientes .
Preparacion bebidas y alimentos.
Resposnable de dar resultados y ventas, propeccion y desarrollo comercial .

Customer interactionSales developmentSupplier searchSales ManagementCustomer Service