Ken Ivory

Product Manager

Austin, Texas, United States11 yrs 1 mo experience
Highly Stable

Key Highlights

  • Experienced in delivering technical solutions for educational institutions.
  • Proficient in technical support and software troubleshooting.
  • Navy veteran with a strong background in engineering.
Stackforce AI infers this person is a skilled technical solutions engineer with a focus on education technology and customer support.

Contact

LinkedIn

Skills

Core Skills

Technical Solution DesignTechnical Support

Other Skills

PresentationsSoftware TroubleshootingKaizenPresentation SkillsIT IntegrationSalesforce.comCloud ComputingSoftware as a Service (SaaS)Solution ArchitecturePresalesSales ProcessesProduct DemonstrationVideo SurveillanceEnterprise Solution DesignSales

Experience

11 yrs 1 mo
Total Experience
3 yrs 6 mos
Average Tenure
7 mos
Current Experience

Cloudflare

Customer Solutions Engineer

Nov 2025 – Present · 7 mos · Austin, Texas, United States · Remote

Cisco

2 roles

Solutions Engineer

Promoted

Apr 2023 – Nov 2025 · 2 yrs 7 mos · Austin, Texas, United States

  • Solutions Engineer for SLED - Central Texas. Providing Central Texas Schools, Universities and State / Local Organizations with cutting edge technical solutions and expert guidance to build a better networking future.
PresentationsTechnical Solution Design

IT Analyst

May 2022 – Apr 2023 · 11 mos · Austin, Texas, United States

Technical SupportSoftware Troubleshooting

Apple

macOS/iOS Advisor

Feb 2020 – May 2022 · 2 yrs 3 mos · Austin, Texas, United States

Technical SupportSoftware Troubleshooting

Us navy

Aviation Electronic Technician

Mar 2015 – Dec 2019 · 4 yrs 9 mos

KaizenPresentation Skills

Education

Austin Community College

Business

Jan 2010 – Jan 2012

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