Rajesh V

DevOps Manager

Bengaluru, Karnataka, India8 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in network security solutions.
Strong background in Cisco and Microsoft technologies.
Experienced in managing complex technical issues.

Stackforce AI infers this person is a Networking and Security Specialist with a focus on enterprise-level solutions.

Contact

Skills

Core Skills

NetworkingCisco Systems ProductsTechnical SupportVmware Infrastructure

Other Skills

Cisco FTDCisco FMCCisco ASAAAAISEActive DirectoryTACACS+RADIUSNetwork Policy Server (NPS)User AgentsVirtual Private Network (VPN)Network TroubleshootingNetwork NGFW FirewallsDomain Name System (DNS)TCP

About

Experienced Network Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Networking, Windows networking components, Cisco Systems Products, VLAN, and Troubleshooting. Strong information technology professional with a Bachelor of Engineering focused in Computer Science from PES institute of Technology.

Experience

8 yrs 2 mos

Total Experience

2 yrs 9 mos

Average Tenure

3 yrs 4 mos

Current Experience

Cisco

Technical Consulting Engineer III

Feb 2023 – Present · 3 yrs 4 mos · Bengaluru · Hybrid

· ASA, Cisco Firepower, Cisco NGFW Technology, AAA, and Virtual Private Networks (VPN).
Advocating solutions and services to customers in different technologies and platforms to expertly manage their networks.
Responsible for providing proactive networking solutions to prominent service providers in the APJC region, and responsible for coordinating/driving customer technical issues with cross-functional teams TAC/BU/Engineering.
Coordinated and executed the cutover to production and working on Cloud Platforms like AWS, and Azure.
Coordinating with the business units and engineering teams to help improve the products by creating product enhancement bugs.
Working with IFT (Internal Field Testing) team to identify bugs in the beta build to improve the overall products.
Working with Cisco Premium Customers in the APJC region.
Innovating new ideas and ways to secure networks better in upcoming security products from Cisco.
· Skills: Cisco FTD · Cisco FMC · Cisco ASA · AAA · ISE · Active Directory · TACACS+ · RADIUS · Network Policy
· Server (NPS) · User Agents · Virtual Private Network (VPN) · Network Troubleshooting · Network NGFW Firewalls

Cisco FTDCisco FMCCisco ASAAAAISEActive Directory+9

Microsoft

Network Support Engineer

Oct 2021 – Feb 2023 · 1 yr 4 mos · Bangalore Urban, Karnataka, India · Hybrid

Providing quality support for Microsoft Windows networking with a high degree of customer satisfaction; providing responsive and reliable technical solutions and information to Microsoft customers.
Solve highly complex level of problems, involving broad, in-depth product knowledge on TCP, UDP ARP, SMB Windows firewall, IPAM, VPN ,802.1x authentication IPSEC etc.
Collaborating on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
Finding the RCA (root cause analysis) from logs as per the customer requirement.
In depth and working experience on below.
protocols TCP, UDP, ICMP, ARP, FTP, SNMP, BITS, RPC
File Systems: SMB, SMB2.0, SMB 3.0, FTP, WebDAV client.
Security: Windows Firewall, Direct Access, VPN, RADIUS 802.1x authentication, IPSEC.
Servers: DNS, DHCP, IPAM, NPS, RRAS, WINS, NATing.
High Availability: LBFO NIC Teaming, Network Load Balancer, DHCP Failover.
Hyper-V: Hyper-V Network Virtualization.
Working experience on - Netmon, Wireshark, Message Analyzer, Procmon, Fiddler, Process Explorer to diagnose the network issues.

Domain Name System (DNS)Technical SupportTCPUDPARPSMB+6

Quadgen wireless solutions

Network Engineer

Apr 2018 – Jan 2022 · 3 yrs 9 mos · Bengaluru Area, India

Configuring and maintaining the VMware ESXI and vCenter.
Creating the Virtual machines and troubleshooting.
Working with the Kubernetes containers. Creating Node pools and checking the heartbeat of the nodes.
Handle tasks of identifying, diagnosing, and resolving hardware and software network problems.
Install, configure, and operate routed LAN/WAN, Switched LAN networks
Configuring and Troubleshooting Site to Site VPN, Remote Access VPN.
Configuring and upgrading IOS for Cisco Routers Cisco ASA and Switches
Configuring Static, Default Routing & dynamic Routing Protocols like BGP, OSPF, and NAT
Configuring and Troubleshooting Cisco ASA, IPS, Firepower, Cisco WLC,
Respond to reports of network problems, document issues and resolution strategies
Planning and Procuring the Network devices.
Support IT infrastructure systems and services.
Systems include: Windows Servers, Windows Desktop OS, VMWare, Hyper-V, Oracle, Certificate Servers, DNS/DHCP servers, Active directory, Actix.
Deployed and Maintaining of Snipe-IT Inventory Management Tool.
Storage backup and restore including Virtualized system backup.