Aug 2022 – Dec 2024 · 2 yrs 4 mos

• Planning Designing and Implementation of enterprise network for one of the leading bank in the world
• Professional Services
• Includes Day 0 , Day 1 and Day 2 support as well
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• Day to day work includes planning , designing & implementation of new site installation / upgrades / migration from old legacy network to new one as per the customer standards. (Day 1 operations)
• Kickoff call with the customer to understand the requirement / scope of the work then work internally to prepare the implementation plan (HLD , LLD) & change orders followed by CR implementation and post health checks to ensure the desired outcome is achieved.
• Providing technical/process training to new hires.
• Simulate complex changes / scope / business critical use cases in the LAB and prepare the MoP. Discuss the same with the team members during weekly sync up call.
• Migration from old legacy network to new standard network based on customer requirements.
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• EIGRP, OSPF, ISIS, LDP, MPLS, Segment Routing, BGP, MP-BGP, L3VPN, L2VPN, EVPN, SRv6, MPLS TE, DMVPN, VLANs, Spanning Tree, ACLs,

Sep 2019 – Aug 2022 · 2 yrs 11 mos

• Currently working as Escalation engineer | SME for one of the leading bank in the world.
• ● Monitoring and troubleshooting customer network connectivity issues. (Day 2 operations)
• ● Handling Escalations and be the first point of contact to the customer.
• ● Providing technical/process training to new hires.
• ● Discuss the upcoming changes with the customer & implement network changes based on design and operational requirement.
• ● Work with Remote hands to install/ replace modules, Sup cards, routers, switches.
• ● Work with different stakeholders to identify the recurring / chronic issues and providing a permanent solution.
• ● Conduct refresher training for all the T1,T2,T3 engineers.
• ● Work internally with advance services and TAC team and prepare MOPs for IOS / NXOS upgrades.
• ● Perform DR drill activity (by shutting DC devices) and ensuring all the services are running over DR infra.
• ● Troubleshoot routing loops, device reachability issues, application slowness issue.
• ● Review all the network related changes during Technical review board (TRB call)

Apr 2019 – Aug 2019 · 4 mos · Mumbai Area, India

• Global Operations Center

Mar 2017 – Mar 2019 · 2 yrs · Bengaluru Area, India

• Currently working as a network engineer L2 for the client Cisco and customer HSBC bank - global Branch and campus project

Feb 2015 – Dec 2016 · 1 yr 10 mos · Navi Mumbai, Maharashtra, India

• Worked as senior network engineer for the client TCS and customer Allahabad Bank - Pan India project