Jan 2016 – Dec 2022 · 6 yrs 11 mos · Abbasia,Egypt

• Establishing networking and Security environment by directing system installation, defining, documenting, and enforcing system standards, the implementation of new solutions and improving performance of the current environment according to the business needs.
• Implementing and support network routing and switching protocols like: OSPF, RIP, EIGRP, Static,
• STP,HSRP, VTP, Ether Channel, and Tunneling.
• Configuring and Troubleshoot Edge Switches Cisco (2950-2960-3650-3850-6513) Series for Internal and Remote Sites LANs.
• Applying security technologies including all next generation firewall features, Threat prevention, web filtering, SSL decryption, AAA, VPN, IPS, network antispyware and antivirus by configuring and managing different security products from multiple vendors like Cisco , McAfee Force Point / Stone Soft, Juniper SSG / Netscreen ,F5 BIG-IP (LTM), F5 (GTM) and Fortigate Firewall.
• Maximising network and security performance by monitoring performance and utilisation, troubleshooting network and security problems and outages, scheduling upgrades and making sure the availability of internal network 24/7 with lowest percentage of unplanned downtime during the business year Performing complex changes, which involve working in non-standard architectures and standard architectures.
• Maintaining the Network & Integrity Includes Implementing New Systems, Troubleshooting, High availability and Security for the Network Devices, Hardware and Software Upgrade.
• Maintaining the Network Integrity Includes Implementing New Systems, Troubleshooting, High availability and Security for the Network Devices, Hardware and Software Upgrade.
• Incident handling and technical issues analysis and develop plans for troubleshooting and recovery Implement the connectivity around 460 remote sites.
• configure and Install FTD (Fire Threat Defense ) In 14 Governorate .

Jan 2015 – Dec 2015 · 11 mos

• Internal Customer Service – Provide technical support to employees (on-site and remote) by researching and resolving hardware & software errors and handling requests. Responsible for timely resolution and updates with appropriate information and data
• Network & Firewall Security – Manage network hardware and configuration
• Laptop & Desktop – Set up and manage hardware in Windows
• Configuration management of MS Active Directory, domain structure, services and group policy, advanced TCP/IP functions, DNS, DHCP, experience with current Windows Server and Windows Client software architecture, administrative activities .
• Responsible for all Servers and Database backups