May 2024 – Mar 2026 · 1 yr 10 mos · Kochi

• Responsible for driving business growth, strategic partnerships, customer onboarding, and operational management at Nubinix Technologies Pvt Ltd. Played a key role in establishing the sales function and operational processes to support the company’s expansion in enterprise IT services and cloud solutions.
• Managed the end-to-end sales lifecycle including lead generation, customer engagement, proposal development, negotiations, and deal closures. Identified opportunities in cloud infrastructure, managed services, and enterprise technology solutions while building strong relationships with enterprise customers and technology partners.
• Led customer onboarding activities ensuring a smooth transition from sales to delivery teams. Acted as the primary point of contact for key clients, handling escalations and ensuring timely resolution of operational and service-related issues. Worked closely with technical and support teams to maintain high levels of customer satisfaction and service reliability.
• Established structured workflows between sales, delivery, and support teams to improve coordination and operational efficiency. Built and managed internal teams responsible for sales support and customer service while implementing processes to ensure effective project execution and service delivery.
• Collaborated with leadership to define business strategy, identify market opportunities, and strengthen the company’s position in enterprise IT services. Focused on building scalable processes, strengthening partnerships with technology vendors, and supporting long-term business growth.

Feb 2023 – Apr 2024 · 1 yr 2 mos · Kochi, Kerala, India

Apr 2021 – Feb 2023 · 1 yr 10 mos

Feb 2013 – Feb 2023 · 10 yrs

Feb 2013 – Apr 2021 · 8 yrs 2 mos

Feb 2013 – Apr 2021 · 8 yrs 2 mos

Feb 2013 – Apr 2021 · 8 yrs 2 mos

Mar 2017 – Apr 2017 · 1 mo · Sydney, Australia

• Business consultant to re define design process and pilot the process.