Piramanayagam Palaniswaminathan

Product Manager

Bengaluru, Karnataka, India22 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19+ years of experience in Core Networking & Voice.
Expertise in Unified Communication and Cloud Calling solutions.
Proven track record in designing and implementing complex network solutions.

Stackforce AI infers this person is a SaaS and Telecommunications expert with a strong focus on Unified Communications and Network Solutions.

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Skills

Core Skills

Unified CommunicationsSolution ArchitectureNetwork AdministrationDisaster Recovery

Other Skills

Data Center ArchitectureCloud CallingHybrid CloudTechnical Project LeadershipWebex CallingCisco UC AppsCisco ACI ArchitectureUCS InfrastructureCisco HCSCisco UCSVoIP ProtocolsVMware virtualizationNetwork DesignImplementationOptimization

About

Over 19+ years of experience in Core Networking & Voice, with expertise in designs, implementation, problem solving / trouble shooting, administration, performance management and disaster recovery. Experienced with Webex Calling Dedicated Instance & HCS releases from 8.x till 14.x which provides Cloud based UC services from Partners to customers Specialties: Unified Communication, S/W recommendation, Consultative Analysis on customer networking H/W & S/W.

Experience

22 yrs 5 mos

Total Experience

11 yrs 2 mos

Average Tenure

19 yrs 1 mo

Current Experience

Cisco systems (india) private limited, bangalore

4 roles

Solutions Architect

Promoted

Jul 2022 – Present · 3 yrs 11 mos

Webex Calling Dedicated Instance is a cloud-based telephony solution that provides businesses with a dedicated, customizable instance of Cisco's Unified Communications Manager (UCM) within the Webex Calling platform.
Roles and Responsibility:
Design, Implement, Solutions integration and validation of Webex Calling Dedicated Instance for multiple customers
Expertise on Webex Calling, Cisco UC Apps (CUCM, UCXN, CER, CUPS, Cisco Webex, Voice Gateways, PSTN, CUBE & Expressway
Design and Implementation of Datacenters using Cisco ACI Architecture with UCS Infrastructure using HX Platform and B/C Series.
Seamlessly integration and validation with other Cisco collaboration tools, such as Webex Meetings and Webex Teams, as well as third-party applications.
Solution validation of hybrid deployments, allowing businesses to integrate on-premises and cloud-based telephony systems in Webex Calling Dedicated Instance

Unified CommunicationsData Center ArchitectureSolution ArchitectureCloud CallingHybrid CloudTechnical Project Leadership

Technical Lead

May 2018 – Jun 2023 · 5 yrs 1 mo

Software Engineer

Jun 2011 – May 2018 · 6 yrs 11 mos

Cisco HCS solution offers cloud-based unified communications and collaboration applications to Service providers and Customers. Applications are delivered within a highly secure, cloud-ready, virtualized platform under centralized management system. HCS provides Voice, Video and Data services along with the centralized provisioning and management system.
Roles and Responsibility:
Design and Implementation of end to end Cisco UC Solutions for both Enterprise and Hosted
Expertise on Cisco Hosted Collaboration Solution (HCS), Cisco UC Apps (CUCM, UCXN, CER, CUPS, Cisco Webex, Voice Gateways & Expressway
Expertise on Aggregation components like CUBE-SP, Perimeta, CUBE-ENT and vPGW
Worked on CUCDM (Game changer & Classic) integration with Cisco HCS Solution
HCS Solution Architect for IP phones in HCS and HCS for Contact Center
Cisco UCS B Series/C Series
Hands on experience with Cisco Datacenter technologies like
○ VMware virtualization (vSphere, vCenter)
○ Nexus 7K/5K/2K/1Kv products
○ Cisco VMDC Architecture data center
Expertise on Cisco HCS Management products like CUCDM, HCM-F, PCA, PLM & PCD
Experience on VOIP Protocols - SIP, MGCP, ISDN PRI/BRI
Delivered multiple HCS releases (HCS 8.0 till HCS 11.5.1)
Solution Architect for HCS Endpoints and HCS for Contact Center
Design, Validate and document new HCS endpoints
Design, Validate and document HCS for CC integration
HCS design and validation of deployment tested
HCS Large PoD
HCS Small PoD
HCS Large Enterprise
HCS SA
HCS Spark Hybrid integration
A2Q Approval
Review and approver for HCS partner(s) design deviation from HCS standard design with 3rd party integration.

Cisco HCSCisco UC AppsCisco UCSVoIP ProtocolsVMware virtualizationUnified Communications+1

Network Consulting Engineer

May 2007 – Jun 2011 · 4 yrs 1 mo

Job Responsibilities:
I provide network consulting in areas of design, implementation and optimization of installed and new networks of Cisco’s premium clients (Fortune 500).
Accomplishments:
Risk Analysis and configuration recommendation for installed data and voice infrastructure of Cisco top premium clients that include Fortune 500 financial, telecom and enterprises. Recommending the solutions for the risks involved taking into account their design and configuration requirements.
Supported various Cisco clients with Network Optimization Service like network performance and improvement with Cisco Best Practices, monthly analysis of syslog, Software Infrastructure Analysis Report, making customer aware and proactively act upon Cisco hardware End-Of-Life, Cisco Software security advisory & Cisco Field notice. Help customer in planning, upgrade and support with their network changes & improvements.
Designed & implemented load balancing of Unity Server with Exchange installation for Cisco customer; also implemented CTI route points and route ports with Voicemail Auto Attendant for Cisco customer newly added branches in Cisco Unified Communication Manager and Unity.
Designed and Implemented Cisco customer test bed scenario of Cisco Unified Communication Manager Cluster along with dial plan & call routing across multiple branches running CME, SRST & CUE controlled over WAN by gatekeeper.
Helped a customer in QOS design and implementation of a network which was introducing Voice, Video and Telepresence newly into their network by traffic generation and flow monitoring. Finally QOS policies to be applied in their network were documented.

Network DesignImplementationOptimizationLoad BalancingQOS DesignNetwork Administration+1

Inautix technologies

Senior Network Engineer

Jan 2004 – May 2007 · 3 yrs 4 mos

Job Responsibilities:
I provided network implementation and support for local LAN, WAN and Voice; also I had lead the network operational support team and performed workforce management by handling the on-call and shift roster.
Accomplishments:
Implementation and troubleshooting of local network infrastructure based on Cisco routers and switches. Configured and implemented Cisco Call Manager across the H-323 gateway for external call switching between group units. Devised the Video Conferencing solution (Polycom View station) over IP WAN and ISDN along with QOS implementation. Involved in implementation and administration of firewall infrastructure for iNautix India based on the Nokia IPSO platform with Checkpoint firewall.
Part of Network Operational support handling internal, hosted and external customer network support within SLAs. Also practiced stringent processes for incident management, service level management, and change management.
Was awarded Best Employer for active participation in implementation and quick delivery of network Infrastructure for our iNautix new branch.
Had an Onsite visit to our parent company Pershing based in NJ, USA for a period of four weeks to learn the networking tools used for monitoring and to have a work experience in network operations in live US stock market hours.

Network ImplementationTroubleshootingFirewall AdministrationNetwork AdministrationDisaster Recovery