Aarsh Gugliani

Business Development Executive

New Delhi, Delhi, India7 yrs 4 mos experience
Highly StableAI Enabled

Key Highlights

  • Over 7 years of experience in tech and market research.
  • Expertise in brand partnerships and customer success.
  • Proven track record in driving business outcomes.
Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and brand partnerships.

Contact

Skills

Core Skills

Brand PartnershipsCustomer ExperienceClient SuccessProduct AdoptionCustomer SuccessBusiness Development

Other Skills

Brand ManagementProject ManagementProgram ManagementBrand SupportTechnical SupportProduct DemoDocument CloudSubstance 3DAdobe SignAcrobat ProCreative CloudAdobe ExpressAI AssistantAdobe FireflyAdobe Stock

About

7+ years experience in tech companies and a market research firm. Expertise in brand partnerships, customer success, client support, project and account management, business development, sales strategy, research & advisory. Driven by client centricity, growth mindset and owning genuine outcomes.

Experience

7 yrs 4 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 8 mos
Current Experience

Roblox

Customer Experience Manager

Oct 2024Present · 1 yr 8 mos · Gurugram · Hybrid

  • Are you a brand that wants to explore, build or advertise on Roblox and not sure how? DM me.
  • My role includes:
  • 1. Partnering with global brands to have successful activations and excellent experiences.
  • 2. Ideating, planning and assisting clients to execute their metaverse strategy.
  • 3. Collaborating with cross-functional teams to provide operational and technical expertise.
Brand ManagementBrand PartnershipsProject ManagementProgram ManagementBrand SupportCustomer Experience

Adobe

Customer Success Account Manager

Jan 2024Oct 2024 · 9 mos · Delhi, India · Remote

  • In my role, I worked with SMB to Enterprise customers of North America to foster C-Level relationships, strategically managing territories, educating clients and partners to drive business outcomes, especially using Artificial Intelligence capabilities.
Product AdoptionTechnical SupportProduct DemoDocument CloudSubstance 3DAdobe Sign+8

Mongodb

4 roles

Associate Customer Success Manager

May 2023Dec 2023 · 7 mos

  • I worked with SMB clients across APAC, with a key focus on India and ASEAN. I collaborated with key SIs and ISVs as well to drive client enablement, product adoption and retention, ensuring customers maximized the value from MongoDB's offerings.
  • Closely partnered with cross-functional teams, including Account Managers, Technical Support, Professional Services and Field Marketing, to deliver tailored solutions.
Customer SuccessBusiness ResearchSales StrategyData AnalysisBusiness DevelopmentCustomer Retention

Team Lead, BDR

Promoted

Aug 2022May 2023 · 9 mos

  • Key responsibilities include:
  • 1. Setting the strategic vision & mission of the overall team through goal planning, KPI development & measurement, recognition plans etc.
  • 2. Leading a team of 4 members (end to end) ensuring their training, high performance & growth
  • 3. Conducting regular virtual cadences with RDs (Regional Directors) & RVPs of NA West for territory planning & management

Senior Business Development Representative

Promoted

Aug 2021Jul 2022 · 11 mos

  • Key responsibilities include:
  • 1. Stakeholder engagement with Account Executives/Managers and Sales Ecosystem (ADRs/SDRs) of NA West for account planning & management
  • 2. Building account intelligence reports such as Account Plans for strategic, Large Enterprise & POD accounts
  • 3. Driving business impact by advancing existing opportunities to sell in focus accounts
  • 4. Onboarding new and training existing members of the team to advance learning & development
  • 5. Led the Editorial Team initiative for India offices by preparing monthly newsletters

Business Development Representative

Apr 2020Jul 2021 · 1 yr 3 mos

  • Key responsibilities include:
  • 1. Driving business impact by identifying new opportunities to sell in focus accounts
  • 2. Identifying relevant prospects and key initiatives of focus Mid-Market, Growth and Acquisiton accounts
  • 3. Stakeholder management of Account Executives/Managers of NA West and Central Europe for account planning & management
  • 4. Integral member of the Editorial Team initiative for India offices to promote great work culture through monthly newsletters

Ken research

2 roles

Research Analyst Level II

Promoted

Sep 2019Mar 2020 · 6 mos · Gurgaon, Haryana · On-site

  • As a senior member on the team, took on the following responsibilies:
  • 1. Onboarding new employees and help them ramp up with required trainings
  • 2. Training existing employees on secondary research, proprietary databases etc.
  • 3. Mentoring 2 employees (end to end) to help them achieve their quarterly deliverables
  • 4. Undertook business development for the research conducted by the team members
  • 5. Partnered with the HR team and conducted activities to build a great culture at the workplace

Research Associate

Sep 2018Aug 2019 · 11 mos · Gurgaon, Haryana · On-site

  • Prepared market intelligence reports for select APAC and Middle East industries by conducting:
  • 1. Secondary research on public domain (annual reports, govt. reports, white papers etc.) and propreitary databases
  • 2. Primary research through CATIs (Computer Assisted Telephone Interviews) with industry veterans & SMEs
  • Industries: Logisitics, Cold Chain, Car Rental & Leasing, Executive Education etc.
  • Geographies: India, Philippines, Indonesia, UAE, Saudi Arabia etc.
  • Contents: Market Size, Segmentations, Trends, Challenges, Competitors, Company Profiling etc.

Max life insurance company limited

Intern, Business Strategy

Jun 2016Aug 2016 · 2 mos · Gurgaon, Haryana · On-site

  • Supported the Business Strategy team in conducting market research for their new life insurance product for low-medium income groups by:
  • 1. Identifying target audience and its distribution across India (demographics, financial literacy etc.)
  • 2. Competitive benchmarking of similar products in the space (price, sum assured, premium, term etc.)
  • 3. Ground level interviews to understand successes and areas of opportunities (POS like small mom & pop shops and NBFCs leveraged for remittance)
  • Outcome: The project ended with the company partnering with a leading telecom and 2 fintech companies to promote their mass market life insurance product

Education

Delhi University

Bachelor’s Degree — Business/Managerial Economics

Jan 2015Jan 2018

Delhi Public School, Dwarka

High School

Jan 2000Jan 2015

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