Aastha Ramteke

Business Development Executive

Gurugram, Haryana, India4 yrs 11 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led marketing strategies for a US Tech Giant.
Optimized chatbot functionality, reducing call transfers.
Implemented data-driven IVR optimizations, cutting costs by 25%.

Stackforce AI infers this person is a Product Management and Data Analysis expert in the Tech and Telecommunications sectors.

Contact

Skills

Core Skills

Product ManagementData Analysis

Other Skills

Agile Project ManagementAnalytical SkillsAnalyticsAutomationBig Data AnalyticsBrand StrategyBusiness AcumenBusiness AnalysisBusiness ConsultingBusiness IdeasBusiness Intelligence (BI)Business PlanningBusiness StrategyC++Communication

About

With a foundation in Civil Engineering and Industrial Management from IIT Kanpur, my journey at Accenture Strategy & Consulting has been an exhilarating ascent in product management and data analysis. Our team has advanced marketing strategies for a US Tech Giant, driving investments and earning recognition for product excellence. Hands-on experience optimizing chatbot functionality and IVR systems has honed my skills in Excel, Google Analytics, and Power BI. These tools are instrumental in our success as we collaborate to refine customer experiences and contribute to the strategic direction of global tech solutions.

Experience

4 yrs 11 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 2 mos

Current Experience

Hirefly

Senior Business Analyst

Apr 2025 – Present · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

Accenture strategy & consulting

Management Consultant

Jul 2022 – Apr 2025 · 2 yrs 9 mos · India · Hybrid

1. Product Development for a US Tech Giant: Headed marketing strategies, resulting in million-dollar investments. Received "Above and Beyond Award" for exceptional product roadmap creation and cycle management.
2. Chatbot Optimization for a leading UK Utility Client: Utilized Excel for customer intent analysis, integrating these findings into chatbot functions for reduced call transfers. Analyzed portal usage to identify self-serviceable actions trackable via Google Analytics. Employed Power BI for regional analysis, collaborated with Product Owners to address root causes for the errors on data and ensuring effective resolutions with Power BI developers.
3. IVR Optimization for a South African Telecom Company: Employed Python for call log preprocessing, IVR analysis, and customer intent categorization, streamlining insights; Implemented data-driven IVR optimizations, reducing costs by 25%; Utilized Power BI for targeted marketing strategies and personalized customer experiences.
4. Conversational Design and Implementation on Co-pilot studio: Defined target audience traits and intents, utilizing Dynamics 365 Omnichannel for consistent multi-channel communication. Integrated Power Automate for real-time data retrieval from Dataverse and SharePoint, ensuring updated user information for bots. Leveraged Open AI within Power Virtual Agent for dynamic responses, and integrated Twilio for WhatsApp communication, including OTP verification for enhanced security. Customized Agent Console on Omnichannel Platform with Power Apps to meet client specifications.

Product DevelopmentMarketing StrategiesExcelGoogle AnalyticsPower BIPython+6

Indian institute of technology, kanpur

Student Representative

Nov 2020 – Nov 2021 · 1 yr · India

Bridged the gap between the students and the faculty convener in matters relating to academics
Initiatives
Represented Student insights in matters pertaining to academic policies and advised some in their templates
Cleared any course related problems of the students regarding courses in the HSS department
Managerial
Worked with a group of nearly 40 people and raised the problems to them whenever required