Aayush Kumar

CEO

Gurugram, Haryana, India4 yrs 2 mos experience
Most Likely To Switch

Key Highlights

  • Expert in building scalable systems for event management.
  • Proven track record in enhancing customer experience.
  • Strong leadership in community-driven initiatives.
Stackforce AI infers this person is a B2C Events and Marketing professional with a focus on user experience and operational efficiency.

Contact

Skills

Core Skills

Product ManagementOperations ManagementEvent ManagementContent ModerationCustomer Experience ManagementFinancial ManagementProject ManagementLeadershipSales ManagementMarketingContent Creation

Other Skills

ProductManagementProduct DesignContentBack-end OperationsLive EventsStrategyEvent CreationEvents ModerationAttention to DetailDocumentationCustomer InsightExperienceTeam ManagementIND AS

About

I started with food. Now I build the places people go after eating. I began my journey at Zomato in Online Ordering, learning how to manage scale, chaos, and real-time execution. From there, I moved into District and explored it fully, from District Events, District UAE, District Play, and now back to District Events again. You could say I’ve covered a lot in District. Internally. From concerts and curated experiences to courts and turfs, I’ve worked on making sure what users see on the app feels simple, reliable, and ready to book. A lot of backend structure, listing quality checks, and process building go into that one smooth tap. I like fixing messy systems, building clean workflows, and making sure things don’t break when volume spikes. If it looks effortless on the front end, that’s the goal. Still building. Still scaling. Still in the District. If you’re building anything or discovery, I’m always open to connect.

Experience

4 yrs 2 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 9 mos
Current Experience

Zomato

4 roles

District by Zomato | Product

Promoted

Mar 2026Present · 2 mos · Gurugram, Haryana, India · On-site

District by Zomato | Product / Operations

Sep 2025Mar 2026 · 6 mos · Gurugram, Haryana, India · On-site

  • Working across District Play, now into Events to build clean, scalable systems that power listings and experiences on the app. Setting quality standards, streamlining processes, and using data to drive smarter decisions and measurable impact.
ProductManagementProduct DesignContentBack-end OperationsProduct Management+1

District by Zomato | Events / Content

Promoted

Jan 2025Sep 2025 · 8 mos · Gurugram, Haryana, India · On-site

  • Built and scaled moderation systems as part of the pilot Events team, setting quality benchmarks from scratch and shaping platform-wide content standards. Moderated 5000+ DIY and 100+ IP/BD events including key IPL pages, led Amusement & Activities publishing (600+ venues), and owned end-to-end listing quality to keep live experiences accurate, consistent, and ready at scale. Authored core event content guidelines, now followed platform-wide across the moderation team.
Live EventsStrategyEvent CreationEvents ModerationAttention to DetailProject Management+3

Zomato | Associate

Aug 2024Jan 2025 · 5 mos · Gurugram, Haryana, India · On-site

  • Managed real-time order escalations at scale, improving fulfillment reliability and directly impacting customer retention and satisfaction metrics.
  • Analyzed user behavior and feedback trends to reduce friction across touchpoints, while collaborating with product and data teams to launch enhancements including a customized checkout flow for QSR partners like McDonald’s and Burger King, driving personalization and repeat engagement.
  • Owned structured resolution workflows, tracked issue patterns, and translated ticket insights into actionable product improvements.
Customer InsightExperienceManagementTeam ManagementCustomer Experience Management

Kpmg india

Intern (Indian Accounting Standards)

May 2024Aug 2024 · 3 mos · Gurugram, Haryana, India · Remote

IND ASMicrosoft ExcelAccount ManagementAuditingFinancial ManagementData Analytics+2

Corporate shiksha™

Founder’s Office Intern

Apr 2024Aug 2024 · 4 mos · Gurugram, Haryana, India · On-site

ManagementProject ManagementMarketingCommunicationClient RelationsCulture Change

Feeding india

3 roles

Chapter Mentor

Jul 2023Jun 2024 · 11 mos

Management

President | Poshan Chapter LPU

Promoted

Feb 2023Jul 2023 · 5 mos

  • Led a 20 member core team driving operations for the Poshan Chapter, focused on tackling malnutrition through awareness and community action.
  • Mobilised volunteers, built structured action plans, and executed large scale initiatives aligned with the vision of a Kuposhan Mukt Bharat.
  • Tracked 100 percent project progress and impact metrics, identified 8 plus growth opportunities, and strengthened collaboration across 11 plus college Poshan communities through consistent knowledge sharing.
Organization SkillsLeadershipLeadership Development

Volunteer

Aug 2021Feb 2023 · 1 yr 6 mos

Externsclub pvt ltd

Business Development Intern

Nov 2022Jan 2023 · 2 mos · Banglore, India

  • Achieved sales of over 50,000+ rupees by proactively reaching out to prospective customers through strategic phone calls and email campaigns, effectively promoting and selling educational products to students. These efforts directly contributed to an increase in the company's revenue and profit margins.
  • Managed a high-performing team of over 500+ campus ambassadors concurrently, overseeing their recruitment, training, and day-to-day operations. This extensive team management resulted in significant brand awareness and a substantial increase in sales figures.
  • Instrumental in driving company growth and development by leveraging effective sales strategies and management techniques, resulting in increased revenue and a positive impact on the bottom line. These contributions were crucial in positioning the company as a leader in the educational product market.
Organization SkillsManagementSales Management

Orator

3 roles

Chief Executive Officer

Sep 2022Nov 2022 · 2 mos

MarketingOrganization SkillsLeadershipTeam Management

Graphic Designer cum Social Media Head

Promoted

Jun 2021Sep 2022 · 1 yr 3 mos

  • Led and managed a high-performing team of 6 graphic designers responsible for overseeing all social media platforms for ORATOR LPU.
  • Strategically developed and executed creative social media strategies, resulting in a remarkable increase in brand visibility and engagement. This effort led to substantial growth in followers from ~300 to ~500+ and consistently positive engagement rates.
  • Masterminded the entire content creation process, overseeing scheduling and community management across various social media channels. This comprehensive approach ensured the timely delivery of engaging content.
  • Diligently analyzed social media performance metrics, identifying opportunities for improvement. Leveraging data-driven insights, we implemented a series of optimizations that significantly expanded our reach and enhanced audience engagement.
  • Planned and executed >80 impactful posts in collaboration with my team, driving consistently positive results and contributing to the growth of our social media presence. This effort led to a notable increase in followers and engagement rates, surpassing industry averages.
MarketingGraphic DesignTeam Management

Social Media Coordinator

Feb 2021Jun 2021 · 4 mos

  • Transfer digital media, such as music, video, or software, to customers via the Internet.
  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
  • Giving the ideas for the social media accounts of the organization to have a great reach.
MarketingGraphic DesignTeam Management

Shriram life insurance

Summer Intern

Jun 2022Jul 2022 · 1 mo · Remote

  • Exceeded sales targets by achieving the challenging goal of selling 10 insurance policies within a tight timeframe of 15 days, each with a minimum premium of 20,000 for a duration of 5 or more years. This exceptional performance directly contributed to a significant increase in company profits.
  • Completed rigorous training on insurance products, obtaining in-depth knowledge of the insurance and becoming well-versed in the range of offerings provided by Shriram Life Insurance.
  • Leveraged exceptional interpersonal skills to establish a strong rapport with potential clients. I adeptly addressed their unique needs and concerns, tailoring insurance solutions to precisely meet their requirements.
  • Collaborated effectively with a diverse team of 40+ to formulate strategies for identifying and reaching potential customers, instrumental in expanding the customer base.
  • Active participation in team meetings and workshops allowed for the exchange of valuable insights and contributions, significantly enhancing the overall success of the sales team.
  • Utilized data analysis techniques to identify trends and areas for improvement in the sales process. This data-driven approach led to actionable recommendations that significantly improved sales results.
  • As a testament to my exceptional performance, I was awarded a stipend of 7,000 rupees as appreciation for consistently achieving and surpassing challenging sales targets.
FinanceEconomicsOrganization SkillsSales Management

Viral fission

Campus Influencer

Mar 2022Jul 2023 · 1 yr 4 mos · Remote · Remote

Social Media Marketing

Oppo

Student Intern (India Internet Operations)

Oct 2021Jan 2022 · 3 mos · Gurugram, Haryana, India

  • As part of a select team of 4 students from the North Zone, we were entrusted with the responsibility of crafting compelling game copy to promote downloads of Oppo's gaming platform (HeyTap in China)
  • Meticulously edited and rewrote existing copy to ensure that it resonated effectively with the target audience, ultimately driving greater reach and user engagement for the games.
  • Authored over 50 articles within the ONEPLUS GAMES gaming app (known as HeyTap in China), offering valuable insights, informative content, and engaging narratives related to the games. Our contributions resulted in an impressive average engagement rate of approximately 80%, demonstrating the effectiveness of our content.
  • Reviewed advertising trends and consumer surveys to stay abreast of evolving marketing strategies in the gaming industry. Our aim was to determine the most effective methods for promoting Oppo's games.
  • Facilitated design discussions between development teams, helping to shape the direction of game development with valuable input and ideas.
CopywritingWritten CommunicationMobile GamesContent Creation

Mycaptain

2 roles

Human Resources Intern

May 2021May 2021 · 0 mo · Lovely Professional University

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives.
  • Develop, administer and evaluate applicant tests.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Hire employees and process hiring-related paperwork.
  • Schedule or conduct new employee orientations.
  • Contact job applicants to inform them of the status of their applications.
MarketingGraphic DesignTeam ManagementManagement

Campus Ambassador

Apr 2021May 2021 · 1 mo · Lovely Professional University

  • Coordinate with other college mates, such as coordinators to ensure sales success.
  • Prepare and process calling and emailing scripts to ensure a good part of sales.
  • Had an amazing group where our mentors taught us the basics and crucial parts of sales, and how to pitch customers
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Compile lists describing product or service offerings.
  • Internship mostly tilted towards sales and management.
Human Resources (HR)

Ojaswi lpu

Social Media Manager

Feb 2021Jul 2021 · 5 mos · Phagwara, Punjab, India

  • Transfer digital media, such as music, video, or software, to customers via the Internet.
  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
  • Giving the ideas for the social media accounts of the organization to have a great reach.
MarketingGraphic DesignTeam Management

Education

Masters' Union

MasterCamp in Applied Finance by KPMG in India — Applied Finance

Jul 2023Aug 2024

Lovely Professional University

Bachelor's degree — Economics

Aug 2020Jul 2023

Government Higher Secondary school, Ruksin

higher secondary education — Humanities

Jan 2018Jan 2020

Asian School, Muzaffarpur

secondary education

Jan 2008Jan 2018

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