May 2025 – Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

• 🚀 Visual Image Search: Developed and launched a cutting-edge image search feature using OpenAI and Gemini multimodal models, enabling mechanics to find spare parts via bike or nameplate photos. This innovation led to a 40% increase in organic app orders, tracked through Mixpanel and internal analytics.
• 🏗️ Order Management System (OMS): Architected and built a full-fledged OMS from scratch using Django REST Framework. Integrated third-party logistics (Shipsy, Vinculum) via webhook-driven workflows to automate fulfillment and shipment processes. Delivered high-throughput APIs for real-time order status and payment tracking.
• 💸 COD Payment Lifecycle: Designed and implemented a comprehensive cash-on-delivery tracking system — from doorstep collection to bank reconciliation. Employed low-level design patterns (Factory, Command, Strategy) to ensure scalability, auditability, and financial compliance.
• 🔄 Returns and Refunds Subsystem: Delivered a robust solution supporting partial and full returns across pre- and post-delivery stages for both COD and prepaid orders. Integrated with external systems for automated return shipment initiation and real-time inventory sync.
• 🎁 Loyalty Wallet System: Built a coin-based loyalty system ("Partnr Coins") to reward user engagement and drive repeat purchases. Enabled seamless coin accrual and redemption as a payment method.
• ⚡ Performance Optimization: Achieved 20–30% latency reduction across the system by applying advanced query optimizations, Redis caching strategies, and offloading workloads using Celery and Amazon SQS. Continuously monitored and improved performance using Sentry and Kibana APM.

Apr 2024 – Jun 2025 · 1 yr 2 mos · Gurugram, Haryana, India · On-site