Feb 2022 – Sep 2023 · 1 yr 7 mos · Toronto, Ontario, Canada · On-site

• LotusFlare is a Google Ventures backed enterprise SaaS company serving large telecom, media and technology clients through its Digital Network Operator (DNO) stack.
• Digital Telecom Brand for A1 Telekom / América Móvil (World’s 6th Largest Telecom Provider)
• Led a high-performing team of Product Managers and Designers in ideating, defining, and launching innovative customer experiences powered by LotusFlare’s award-winning subscription commerce and billing platform, directly accountable for achieving eight-figure annual revenue goals.
• Executed end-to-end product management for Re:Do, a new digital telecom brand in Europe, launched from scratch using LotusFlare’s Digital Network Operator (DNO) stack. Managed 0-to-1 product from RFP stage to launch using agile delivery, generating $10M+ in ARR in 1ST year of operations.
• Organized engagements with C-Level stakeholders to map out value structure including Automotive Connectivity, Home IoT, and FMS (Fixed Mobile Substitution). Managed PRDs, roadmaps, product execution.

Sep 2017 – Jan 2022 · 4 yrs 4 mos · Seoul R&D Campus, South Korea · On-site

• Led multiple projects for Smartwatches, Mobile & Tablets, Home Appliances, Automotive, & Consumer Robotics. Selected projects given below:
• Harman Ready Care — In-Cabin AI Safety & Wellness
• Set the North-Star KPI (“Focused-Driver Minutes > 95 %”) and back-casted a roadmap that fused IR eye-tracking, 60 GHz vital-radar, and cloud ML; evangelized vision to HW, CV, UX, Legal & Sales—aligning 40+ stakeholders across three continents.
• Ran hypothesis-driven A/B on 1,200 on-road hours; iterated model thresholds to drive -85% false alerts and secure Euro-NCAP compliance six months early.
• Harman Ready Aware — Vehicle-to-Network Hazard Intelligence
• Orchestrated HERE, Miovision & Qualcomm partnerships to build a cloud V2N platform delivering sub-2 s hard-brake, wrong-way, icy-road alerts at 93 % precision.
• Designed thin-client architecture & business case that lets OEMs OTA-activate the service, cutting BOM by 100% vs. DSRC hardware and creating a recurring SaaS line projected at $12M year-one ARR.
• Samsung Health App + Galaxy Smartwatch
• Conducted extensive multi-country primary research, including focus groups, in-depth interviews, surveys, and usability testing across South East Asia, Europe, and North America, to deeply understand consumer behaviors and preferences in the health and wellness wearable market.
• Collaborated closely with cross-functional teams—including UX designers, engineers, and health experts—to develop and launch impactful health-tracking features (e.g., sleep tracking, stress management, ECG), contributing directly to increased product differentiation and customer satisfaction.
• Samsung Digital Cockpit
• Led cross-function build of immersive QLED dash-to-door cockpit with 5G TCU, exterior vision and Bixby voice. Defined product strategy, roadmap, pricing, value proposition, features, and use cases. Project won CES Innovation Award & triggered 5 OEM RFQs.

Nov 2012 – Aug 2016 · 3 yrs 9 mos · Seoul, South Korea · On-site

• Chevrolet Bolt EV (Electric Vehicle) in Partnership with LG Corporation
• Led cross-functional team to execute on cockpit of 2017 Chevrolet Bolt, a sub-$30K electric vehicle with 238-mile range, and winner of 2017 Motor Trend Car of the Year. Partnered with LG Display and LG Electronics teams to build Instrument Cluster & Infotainment System for EV use case.
• Launched Energy Impact Tiles on the 10.2″ MyLink display, quantifying HVAC and accessory draw in kW and dollars, boosting driver energy-efficiency engagement +48% (telemetry uptake vs. prior Spark EV).
• Navigated compliance with NHTSA HMI guidelines and led user testing across 3 states, ensuring intuitive energy visuals with <2-sec glance time, balancing safety and informational depth.
• Performed market research, trend studies, competitive analysis, and positioning for Electric Vehicle cockpits.
• Created PRDs, worked with designers to create ID & UX designs, collaborated with engineering & program management team to create several mockups, ending in a proof of concept shown to executive leadership.
• Oversaw continuous market testing & validation of work-in-progress concepts, to gain customer feedback and iterate accordingly.
• Conceptual Studies & Internal Projects
• Spearheaded several conceptual studies to explore cabin experience as a new opportunity for differentiation. Researched the impact of electrification on interior layout. Created several proposals, identified & evaluated partners to help with executing the vision, and presented findings to the leadership team.
• Led internal project to explore new Human Machine Interface (HMI) technologies. These include touch-screens hidden in seats & doors, rollable & foldable displays, holographic systems, virtual assistants, voice & facial recognition, and gesture control.

Oct 2010 – Nov 2012 · 2 yrs 1 mo · Graz, Austria · On-site

• Led discussions with OEM clients such as Toyota, Volkswagen and Hyundai to gather requirements for interior lighting features such as adaptive lighting, LED lighting, etc.
• Worked with the engineering team to create designs for a range of automotive components including reconfigurable seating, interior & exterior mirrors, overhead consoles, and instrument clusters.

May 2010 – Sep 2010 · 4 mos · Royal Oak, Michigan · On-site

• Produced real-time interactive models for Tesla, used by visitors at the 2010 Paris Auto Show.

May 2009 – Aug 2009 · 3 mos · Frankfurt Am Main Area, Germany · On-site

• Created design proposal for commercial van. Contributed to production-vehicle feasibility studies.