Abhijeet Gaurav

Cloud Engineer

Pune, Maharashtra, India2 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Over 1500 technical issues resolved annually.
4.8/5 customer satisfaction rating.
Hands-on experience in Azure AD and Power BI.

Stackforce AI infers this person is a Cloud Engineer with a focus on SaaS and Infrastructure.

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Skills

Core Skills

Azure Active DirectoryIncident Management

Other Skills

AADAngularAzure AdminBootstrapC#Cascading Style Sheets (CSS)Cloud Native TechnologiesCommunity EngagementCommunity ManagementComputer NetworkingDockerFigmaFinancial LiteracyFundamental AnalysisGit

About

I am a Cloud Engineer with 2+ years of experience supporting Microsoft’s learning ecosystem by managing Azure Active Directory, automating workflows, and resolving complex technical incidents. My work revolves around ensuring seamless IT operations for Microsoft FTEs and vendors, driving high customer satisfaction with a focus on reliability and efficiency. With hands-on experience in Azure AD, Power BI reporting, and process automation, I am passionate about expanding my expertise into DevOps and Site Reliability Engineering (SRE). I am actively developing skills in Infrastructure as Code (Terraform), CI/CD pipelines (Azure DevOps, GitHub Actions), containerization (Docker, Kubernetes), and scripting (PowerShell). My goal is to leverage my cloud support background and growing DevOps skillset to build scalable, automated, and reliable cloud infrastructure, and deliver high-availability services.

Experience

2 yrs 8 mos

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 4 mos

Current Experience

Ltm

Cloud Engineer

Feb 2024 – Present · 2 yrs 4 mos · Pune, Maharashtra, India · Hybrid

Manage Azure Active Directory profiles, user access, and authentication, supporting Microsoft’s learning platform users and vendors.
Resolve 1500+ technical issues annually with a 4.8/5 customer satisfaction rating by providing timely and effective solutions.
Maintained Power BI dashboards to monitor platform health and user activity, enabling proactive incident detection and resolution.
Automate workflows and optimize operational processes to reduce manual effort and improve service reliability.
Collaborate with global teams across APAC, EMEA, and PST shifts to maintain 24/7 service availability and performance.
Create detailed technical documentation and knowledge base articles to support continuous improvement and knowledge sharing.

Azure Active DirectoryPower BIWorkflow AutomationIncident Management

Ltimindtree

Graduate Apprentice

Jan 2024 – Feb 2024 · 1 mo · Bhubaneswar, Odisha, India · On-site

Layer5

3 roles

Community Manager

Oct 2023 – Dec 2023 · 2 mos · Remote

- Welcomed new contributors to the community and ensured they had access to all the essential resources through the Slack channel.

Community Member

Aug 2023 – Dec 2023 · 4 mos · Remote

Contributed to the UI development of the Layer5 website and the Meshery project.
Reviewed Pull requests.

Contributor

Jul 2023 – Dec 2023 · 5 mos · Remote

Contributed to the UI development of the Layer5. website and Meshery project.
Revised the Community Handbook's Recognition page.
Updated the Issue template.
Refined the Sample Application page in the Meshery Docs Guide.
Transformed UI configuration filters into a functional component.

Cloud native computing foundation (cncf)

Zero to Merge - Cohort 01

Aug 2023 – Sep 2023 · 1 mo · Remote

Selected for the very first cohort of the program
Zero to Merge Incubator - a comprehensive, four-week program designed to help you communicate effectively with Cloud Native Computing Foundation (CNCF) project maintainers, identify and address existing problems, collaborate on open GitHub issues, and create Pull Requests (PRs) for approval.