Jul 2024 – Nov 2024 · 4 mos · Vancouver, British Columbia, Canada · Hybrid

• MistyWest is an engineering design consultancy that exists to create futuristic technologies that enable a healthier planet and bring prosperity to all humankind, with a focus primarily on projects that advance the UN Sustainable Development Goals.
• Developing and executing business strategies across verticals such as robotics, mining tech, and IoT by identifying and pursuing new market opportunities.
• Collaborating with engineering and product teams to deliver client-specific solutions using horizontal technical capabilities such as SLAM, ruggedization, 3D imaging, and low-power sensors.
• Leading market expansion initiatives by engaging high-potential accounts, contributing to the optimization of customer success strategies.

Jan 2024 – Jul 2024 · 6 mos · Victoria, British Columbia, Canada · On-site

• Be a first point of contact to the public and respond to customer telephone enquiries and requests.
• Book, cancel and modify travel for our customers and provide information and assistance regarding all aspects of BC Ferries' operations.

Aug 2023 – Jan 2024 · 5 mos · Vancouver, British Columbia, Canada · Remote

• Assist with the development and implementation of volunteer engagement strategies
• Follow retention strategy developed by the National Volunteer Services team to keep volunteers engaged with Shelter Movers
• Measure and analyze Key Performance Indicators as set by the Volunteer Services Manager, such as days until First Move, number of moves per active volunteer per move, average frequency between volunteering.
• Plan and lead volunteer events with the goal of increasing volunteer engagement (examples of events include trivia night, movie nights, and panel discussions)
• Improve volunteer involvement with the Shelter Movers
• Identify volunteer-related issues and reporting back to the Volunteer Services Manager and Assistant Volunteer Services Manager
• Have regular check-ins with the Volunteer Services Manager or the Assistant Volunteer Services Manager

Apr 2023 – Jul 2023 · 3 mos · Vancouver, British Columbia, Canada · Remote

• Participate in developing employee communications with current and prospective employees, including information about policies, job duties, working conditions, wages, and employee benefits.
• Prepare and maintain employment records for hiring, termination, leaves, and positional transfers.
• Assist in implementing programs and policies to ensure legal compliance.
• Participate and lead HR project work as assigned.
• Support employee engagement initiatives.
• Leverage strong relationships across the HR function, sharing best practices.

Jan 2023 – Jun 2023 · 5 mos · Vancouver, British Columbia, Canada

• Perform logistic and administrative support functions for Student Life, including, but not
• limited to preparing presentation materials, attendance reports, satisfaction reports, and
• additional data management-related tasks;
• Provides information and assistance to Student Life related events, workshops, and
• operations;
• Assist Student Life in UCW-related events per term including New Student Orientation
• (NSO) week, online and on-campus;
• Support in the promotion of UCW-related events on campus and online;
• Organize resources, equipment, and facilities for UCW events, activities, and New
• Student Orientation (NSO) week, online and on-campus;
• Assist in planning appreciation events for volunteers;
• Be the first point of contact for student volunteers during UCW-related events and New
• Student Orientation (NSO) week.

Dec 2022 – Jun 2023 · 6 mos · Vancouver, British Columbia, Canada

• Team Management
• Mentoring
• Performance Management
• Recruiting

Jul 2022 – Dec 2022 · 5 mos · Vancouver, British Columbia, Canada

• Supporting and guiding new international and domestic mentees by sharing knowledge and supporting.
• Providing information or directions to the correct resources
• Host and schedule bi-weekly, 1-on-1 meetings with peer mentees.
• Attend a meeting with Student Affairs staff members, Senior peer leaders, and other Peer Leaders
• Taking part in organizing FYF (First Year Friday Events) at least two times a term
• Not involved in helping mentees with assignments or homework

Apr 2022 – Sep 2023 · 1 yr 5 mos · Vancouver, British Columbia, Canada

• Helping customers to choose the right paint for their projects.
• Use a consultative approach to identify the right product for proper application and educate the customer on the nuances of usage, resulting in achieving 100 % sales plan.
• Handling customer escalations for complex project delivery from store-level home renovations.
• Maintained a calm demeanour and professionally managed issues in busy, high-stress situations.

Oct 2021 – Jun 2023 · 1 yr 8 mos · Vancouver, British Columbia, Canada

Aug 2020 – Sep 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Bengaluru (HP, Formlabs, Raise3d & Markforged), Led a team of 5 business development executives to ensure the team met the business requirement and provided excellent pre-sales and post-sales customer success with enhanced business experience.
• Was responsible for developing a new market penetration strategy for the newly introduced products for the South India region.
• Negotiated contracts and closed sales with new and existing clients.
• Marketed services to current clients and local and national businesses, resulting in INR 10 Cr in revenue.

Jun 2017 – Mar 2020 · 2 yrs 9 mos · Mumbai Area, India

• Developed partnerships with Daimler, Renault-Nissan, TVS, Hero Motocorp, and suppliers like Motherson Group to increase market share within the automotive OEM sector.
• Led new application development for jigs and fixtures used in automotive lighting, along with die manufacturing for paper-pulp packaging applications.
• Expanded the company’s reach by acquiring net new accounts, positioning the company as a strategic partner in emerging industries.
• Collaborated with engineering teams to deliver custom solutions, aligning product offerings with client needs

Jan 2017 – Jun 2017 · 5 mos · Mumbai Area, India

• Sold HP, Epson, and Roland wide-format printing machines to customers in the signage industry, providing tailored product recommendations.
• Developed a list of 200+ potential accounts, which generated 500,000 CAD in revenue for the financial year.
• Conducted product demonstrations and learned basic troubleshooting techniques to enhance the customer experience and streamline the sales process.
• Built and maintained strong relationships with key stakeholders, contributing to improved client retention and new business growth.