Abhilipsa Barik — Operations Associate

Dynamic and results-driven Team Lead with over 9 years of experience across BPO Non-Voice & Chat Operations, specializing in AI/ML Data Annotation, Enhanced Due Diligence (EDD), AML/KYC, Trust & Safety, Content Moderation, and Financial Document Verification. I have led diverse, high-performing teams supporting high-volume global operations while ensuring precision, compliance, and SLA excellence. My expertise spans both tech-driven annotation workflows and risk/compliance operations, making me a versatile leader in hybrid domains. AI/ML & Autonomous Vehicle Annotation : Managed complex AI/ML projects involving image, video, sensor, and text annotation. Worked on Autonomous Vehicle datasets, creating accurate bounding boxes for static/non-moving objects like traffic signs, barriers, poles, curbs, lane markings, and infrastructure elements. Ensured pixel-level accuracy, maintained annotation consistency, and improved model training outcomes. AML/KYC & Enhanced Due Diligence (EDD) : Performed detailed EDD reviews for high-risk customers by analyzing financial statements, source of funds, risk indicators, and adverse media. Investigated suspicious patterns, escalated red flags, and documented findings in line with compliance guidelines. Monitored quality, ensured regulatory adherence, and supported end-to-end AML/KYC processes. Verified customer pay slips, bank statements, and earnings patterns to determine eligibility. Identified document inconsistencies, potential fraud, and ensured compliance with internal verification standards. Trust & Safety : Oversaw content moderation and risk analysis workflows to maintain platform integrity and reduce harmful content exposure. Led teams handling sensitive escalations, policy enforcement, and accuracy-driven decision-making. Leadership & Operations Excellence : Managed teams of 20–50+ members, driving KPI achievement, SLA governance, coaching, and daily workflow management. Known for building a people-first culture, improving productivity, and ensuring consistent client satisfaction. Skilled in escalation handling, quality audits, process optimization, and team skill development. I thrive in fast-paced, detail-driven environments and bring a strong blend of operational expertise, analytical thinking, and people leadership.

Stackforce AI infers this person is a leader in AI/ML and compliance operations within the BPO industry.

Location: Hyderabad, Telangana, India

Experience: 9 yrs