Aug 2022 – Oct 2025 · 3 yrs 2 mos · Mumbai, Maharashtra, India · On-site

• At Motilal Oswal Financial Services, I lead the end-to-end product strategy and innovation for retail and HNI segments, owning the entire product roadmap lifecycle from ideation (0-to-1) through scaling (1-to-10). I spearhead the conceptualisation of PoCs, integration plans, and meticulous tracking of post-launch performance metrics across broking and non-broking digital platforms—including flagship offerings like trading apps, US stocks, digital fixed deposit, IPO and bond platforms, private wealth management tools, and mutual fund solutions.
• I orchestrate fast-paced product delivery cycles, consistently shipping new products and features in 1–2 months, blending development, UAT, and production deployments to maintain responsiveness and agility. I drive customer journey design and optimisation, applying continuous user feedback and market research to enhance onboarding, retention, and adoption rates. A core part of my leadership involves collaborating closely with business and operations to transform complex workflows into clear, scalable processes, and managing cross-functional stakeholder groups spanning CXO leadership, engineering, design, compliance, QA, marketing, and strategic partners.
• I bridge technology and business to deliver compliant, customer-centric financial products. My responsibilities also include strategic payment gateway integrations, rigorous risk and compliance enforcement, and leveraging advanced analytics tools to optimise funnel performance, revenue, and monetisation.
• Under my leadership, the company transformed from legacy platforms to scalable, mobile-first solutions—achieving rapid functional parity within 8-9 months. I have driven a 32% increase in broking revenue and sustained quarterly growth above 20%, tripled IPO market share, and multiplied SIP inflows fivefold. I have also improved trader activation rates from 25% to 40%, boosted app ratings.

Apr 2022 – Aug 2022 · 4 mos

• As a founding team member at INDmoney, I was instrumental in shaping the platform from concept to a full-stack digital wealth and financial services ecosystem serving millions of users. I led multiple 0-to-1 product launches across stock broking, neo-banking, fixed deposits, remittances, and account aggregation, while also driving mutual fund advisory and transaction services. My responsibilities included building scalable customer-centric product roadmaps, optimizing user journeys, enabling data-driven decision making, and orchestrating cross-functional alignment to quickly launch new features. Additionally, I established and mentored a high-performing product team and fostered a culture of innovation and ownership.

Apr 2019 – Mar 2022 · 2 yrs 11 mos

Apr 2018 – Mar 2019 · 11 mos · New Delhi Area, India

• I led the digital transformation of HDFC Bank’s Private Banking segment by transitioning traditional relationship manager-centric services into mobile-first, self-service digital modules. I launched digital products across mutual funds, insurance, and fixed deposits, designed to enhance direct-to-consumer transaction volumes and client engagement. My role involved extensive customer research and data analysis to optimize onboarding and investment journeys, managing the full product life cycle with cross-functional teams, and implementing compliant release processes. I also collaborated closely with sales and relationship managers to ensure product-market alignment and effective go-to-market strategies.

Jun 2015 – Apr 2018 · 2 yrs 10 mos · Gurgaon, Haryana, India

• I managed investment product initiatives for affluent clientele, focusing on training, advisory support, and platform enhancements aimed at deepening wealth penetration within customer portfolios

Feb 2013 – May 2015 · 2 yrs 3 mos · Noida Area, India

• I managed a portfolio of high-value clients, delivering personalized banking and investment solutions while consistently exceeding targets for client acquisition, asset growth, and cross-selling.

Apr 2012 – Feb 2013 · 10 mos · Delhi, India

• I focused on new customer onboarding, cross-selling financial products, and increasing wallet share across retail banking clients.