Abhinav Gupta

Product Manager

Bengaluru, Karnataka, India13 yrs 1 mo experience

Highly Stable

Key Highlights

11+ years of experience in product management.
Expert in driving product strategy and user engagement.
Proven track record in enhancing operational efficiency.

Stackforce AI infers this person is a Product Manager with expertise in SaaS, E-commerce, and Healthcare industries.

Contact

Skills

Core Skills

Product ManagementProduct StrategySoftware DevelopmentWeb Development

Other Skills

A/B ExperimentationAdobe AnalyticsAgile MethodologiesBacklog ManagementBuilding Lean-Agile PortfoliosBusiness AnalysisBusiness Case DevelopmentBusiness-to-Business (B2B)Business-to-CustomerCollaboration PlatformsCommunicationCommunication and CollaborationConsultingCustomer EngagementCustomer Journey Mapping

About

11+ years in Industry. Developer turned Product Manager. Worked on B2B and B2C products within Agro-commodity, Retail & E-commerce, Sales domains. Well-versed with business case development, user analytics, product discovery, lean product development, GTM. Learning Python. Connect with me on https://calendly.com/abhinav192/1-1-intro to talk about product management, get career advice or network.

Experience

13 yrs 1 mo

Total Experience

3 yrs 3 mos

Average Tenure

3 yrs 11 mos

Current Experience

Adobe

Product Manager

Jul 2022 – Present · 3 yrs 11 mos · Bengaluru, Karnataka, India · On-site

As a Product Manager, I am driving the development of a cutting-edge forecasting solution to enhance customer experience, accuracy, and operational efficiency, thereby reducing costs and turnaround time and Helping Adobe business teams realize better revenue through improved forecasting accuracy.
o Target to improve the turn around time and accuracy
o Target reduction in operational costs by over xx million USD
o Collaborated with cross-functional teams to define the strategic vision and roadmap for the Sales & Marketing platform.
o Conducted in-depth market research about internal Sales teams to identify complex regional processes, segment different personas, identify their pain-points and prioritize needs accordingly to ensure the product's alignment with company’s demands.
o Established KPIs and success metrics to track the performance of the forecasting solution, continuously monitoring key indicators and making data-driven decisions for product optimization.
o Conducted user testing and feedback sessions to validate product concepts and gather insights for further refinement, ensuring a user-centric approach to product development.

Product ManagementMarket ResearchUser AnalyticsProduct DiscoveryLean Product DevelopmentGTM+1

Dell technologies

Senior Advisor, Product Management

Jun 2021 – Jul 2022 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Orchestrated two product teams dedicated to improving shop experience on Dell.com, with a focus on Search, Listing and Compare pages.
o Owned the product strategy for 2 teams comprising of 12+ engineering team members and 2 product managers
o Collaborated with UX, Engineering, Sales & Marketing, Legal, Product Operations to lead discovery of my product areas to build the next generation features for improved shopping experience on Dell.com
o Relied heavily on A/B experimentation, market research, CSAT, web analytics, unmoderated user tests, business feedback to create short-term and long term-goals.
o Ideated the launch of simplified product specifications which improved the CTR from list to result pages by 8%
o Improved the revenue drivers, order conversion by 4% and average order value by xxx$, by innovating the user experience on result pages.
o Used product maturity model to evaluate and inculcate product mindset; Benched hiring team to grow India PM practice

Product StrategyA/B ExperimentationMarket ResearchWeb AnalyticsUser ExperienceProduct Management

Publicis sapient

2 roles

Senior Product Manager

Apr 2020 – May 2021 · 1 yr 1 mo

Client: North America based pharmacy chain
BU: Retail
Responsible for driving customer retention and adoption on the IOS and Android mobile app
o Directed the product strategy for improving customer engagement by introducing health and wellness features which improved user activity by ~20% and led to a 10% increase in GMV through cross-selling of products.
o Led the MVP from 0 to 1 in 2 months for covid vaccine scheduler on the app which received 500K bookings in 2 weeks
o Identified low engagement rates and weekly spikes through web analytics, altered content strategy and introduced personalization to improve the CTR by 4%

Product StrategyCustomer EngagementWeb AnalyticsMobile Application DevelopmentProduct Management

Product Manager

Jun 2018 – Apr 2020 · 1 yr 10 mos

Client: North America based global food corporation chain
BU: Energy & Commodities
Led 0 to 1 implementation of a collaboration platform to enable virtual collaboration with customers. The platform contributed towards an improvement in sales conversion.
o Goals: Drive revenue growth; Objectives: Increase sales conversions, reduce TAT; Pain-points: Lack of transparency, poor customer experience, Chinese whispers effect; Key Stakeholders: R&D Director, Marketing Head and Top 14 Customer Accounts
o Grew the product team from 5 to 12+ members by building a viable product and a solid mid-term roadmap
o Improved business processes and streamlined delivery to follow a lean product-model
o Led onshore client workshops to understand business operations and create customer journey maps, gather requirements, and create a prioritized backlog; Managed product rollout for over 20 accounts with 3000+ users
Led 0 to 1 implementation for the cart & checkout feature on a B2B e-commerce platform to sell food ingredients and oils.
o Ideated a new order builder feature which improved user adoption
o Defined the product rollout and customer onboarding strategy.
o Conducted user demos with marquee customers.
o Guided the initial web analytics implementation using Adobe analytics

Product ManagementCollaboration PlatformsCustomer Journey MappingProduct Strategy

Dell technologies

Software Dev Sr. Analyst

Apr 2012 – Jun 2017 · 5 yrs 2 mos · Bengaluru, Karnataka, India · On-site

Started as a Tech Analyst (Sr associate) , got promoted to Software Dev Analyst and then Software Dev Sr Analyst
Worked as an integration and UX developer on Siebel CRM that hosted 30,000 users across 130 contact centers globally for after point of sales. Specialized in development of web-services, message queueing APIs and user experience.
Responsibilities:
Creating architectural designs for functional requirements
Business requirements mapping
Developing, configuring, and customizing the product - worked on integration, and configuration layers
Involved in on-boarding of Open UI and development in UX
Team Lead activities:-
T-shirt sizing and requirements estimation.
Specifying technical requirements and architecture
Working on analysis and architectural activities as part of a multi-disciplinary team.
Overlooking the delivery of product from discovery to deployment
Leading a feature team as part of the UX project