Abhineet Mitra — Partnerships Manager

I am a results-driven Operations and Partnership Manager with over ten years of experience in managing large-scale operations, logistics networks, and partner ecosystems across diverse industries including fintech, logistics, and edtech. Throughout my career, I have successfully led cross-functional teams, optimized last-mile operations, and enhanced business performance through data-driven decision-making and process improvement initiatives. My experience at Airtel Payments Bank involved overseeing cash management systems and 70+ partners across West Bengal, achieving over 95% SLA adherence and ensuring uninterrupted service during peak business periods. Prior to this, I managed end-to-end last-mile logistics operations at Swift, collaborating with co-founders to develop business strategies, reduce RTOs, and strengthen courier partnerships to drive customer satisfaction. I bring expertise in cash and people management, performance optimization, KPI and SLA management, and strategic operations leadership. With an MBA in Marketing and a passion for building efficient, scalable systems, I thrive in challenging environments that demand precision, innovation, and collaboration to achieve sustainable growth.

Stackforce AI infers this person is a seasoned Operations Manager in Fintech and Logistics sectors.

Location: Bengaluru, Karnataka, India

Experience: 8 yrs 5 mos