Oct 2024 – Present · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

• Shaping the future of business money movement with Global Payouts and a Intelligent Fund Account Validation.
• 1. Global Payouts (0→1 for Indian businesses)
• Leading the launch of RazorpayX Global Payouts to enable mid-market businesses to pay freelancers, vendors & partners across borders.
• Driving product strategy, corridors, compliance & partnerships
• XX customers live in beta; building PMF and scale roadmap
• 2. Validation Stack (Trust & Intelligence for All Businesses)
• Owning the bank account & UPI validation suite powering onboarding and money movement across SMB, Mid-Market & Enterprise.
• Launched India’s first “Paisa-Drop UPI Validation” with enriched response signals to reduce failed payouts & fraud

Feb 2022 – Oct 2024 · 2 yrs 8 mos

• 1. Drove 10X Increase in Fixed Assets Management module Adoption - Enhanced the QuickBooks Fixed Assets module to address untapped mid-market accounting needs, doubling the product adoption within a quarter. (From 20K to 200K uploaded assets)
• 2. Improved product NPS by 25% - Launched AI-powered Financial Error Detection service, reducing data entry errors for over 100,000 firms and significantly boosting the overall NPS score for Quickbooks Online Advanced.
• 3. Led QBO Advanced Features Adoption Growth - Launched AI-driven user onboarding flow for Quickbooks Online Advanced, single-handedly meeting 55% of yearly engagement goals for the entire business unit (Quickbooks Online Advanced).
• 4. Built a culture of Experimentation (AB tests) - Launched successful AB tests on Widget Gallery and user creation flows to improve the funnel conversion by 6% and 10% (5 Million user base)
• 5. Built a High-Performing PM Team - I interviewed over 100 candidates to recruit and mentor five new PMs in Quickbooks India, enhancing local expertise and developing a solid product management community.
• 6. Spearheaded Cross-Functional Product Launches - Collaborated with engineering, design, operations/customer support, leadership, and marketing to deliver impactful products, aligning diverse teams toward common objectives.

Jan 2020 – Feb 2022 · 2 yrs 1 mo

• 1. Drove the increase of Custom role adoption from 5% to 25% - Led the Role-Based Access Control (RBAC) initiative for QuickBooks Online Advanced, collaborating with the Identity Management team to launch AI-driven custom role suggestions, role previews, and location-based sales access, enhancing user management experience for over 100K firms.
• 2. Enabled 100K Firms via App Marketplace Integrations, Driving $100K Monthly Revenue - Developed a custom data mapper for seamless third-party app integrations on the QuickBooks App Marketplace, solving complex data mapping issues and generating over $100K in recurring monthly revenue.
• 3. Fostered a Culture of Data-Driven Decision-Making - Championed data analytics across product teams, conducting training and coaching sessions to improve decision-making and establish a data-driven culture.
• 4. Led the execution of the first successful AB test (user creation flow) for Mid market team, improving the user creation funnel conversion by 5% (Scaled the new flow to all 5 Million subscribers)
• 5. Promoted to Senior Product Manager for Exceptional Performance - Earned promotion from Product Manager 2 to Senior Product Manager by achieving the highest performance rating of "Trajectory Changing Performance" in FY22 and received the Intuit India Superstar award for significant contributions and leadership.

Dec 2018 – Jan 2020 · 1 yr 1 mo · Bengaluru Area, India

• Led MojoXpress/ MojoCommerce/Mojo Developers Program @ Instamojo
• 1. Mojo Developers Program: Built Instamojo's App Marketplace, enabling SME access to payments and commerce data via APIs (OAuth 2 authentication). Onboarded 10 developers, prioritizing SME-centric use cases (dashboard, shipping), resulting in 1000+ app subscribers within one quarter.
• 2. Mojo Commerce (Online Store): Launched Instamojo's online store on the mobile app, driving 20%+ of product additions within one quarter. Boosted funnel conversion of the online store by 25% through product page enhancements (multiple images, improved viewing).
• 3. Mojo Express (Shipping Solution): Conceptualized, developed, and launched Mojo Express, a shipping solution in partnership with Vamaship, did multiple improvements to the product like enabling shipping and tracking on the Android app to grow the monthly active user base from 0 to 10,000
• 4. Payments & Lending: Assisted in launching sachet loans (INR 10+ crores disbursed quarterly) and smart payment links. Contributed to a 10% increase in payment volume.
• 5. Collaboration: Worked closely with internal teams (Design, Engineering, Analytics, Finance, Marketing, Risk, Customer Support, Operations) and external partners (Vamaship, app developers like Syrow, Legalwiz, Freshworks, E-com Express) to drive business growth.

Jan 2018 – Dec 2018 · 11 mos · Bengaluru, Karnataka, India

• 1. Early-Stage Startup Experience: Joined Artoo's core team (under 20 members) in its early stages, contributing to defining the business strategy for its Loan Origination System (LOS) targeted at banks and NBFCs lending to MSMEs in India.
• 2. Behavioral Science & Artificial Intelligence: Partnered with Ideas42 to leverage behavioral science and AI for an A/B test experiment aimed at improving loan agent productivity. Achieved a statistically significant 20% increase in agent productivity.
• 3. Third-Party Integrations: Integrated with KYC authentication providers (Authbridge, Signzy), resulting in improved loan acceptance rates.
• 4. Satellite Imagery Pilot: Conducted a successful pilot with Satsure, providing banks with satellite imagery data on agricultural fields to enhance loan decision-making for landowners.
• 5. Sales & Client Collaboration: Led product sales pitches to banks and NBFCs, securing software contracts. Worked closely with clients to demo and gather feedback on new features like KYC authentication, driving improvements in user experience.

Jul 2017 – Jan 2018 · 6 mos · Bengaluru, Karnataka, India · On-site

• 1. Led and Managed a team of 5 Product Managers and Designers, including their performance appraisal and career growth planning discussions
• 2. Drove a 25% revenue increase (from approximately $1.2 million to $1.5 million) by launching a new corporate booking portal, enhancing the customer experience and engagement.
• 3. Introduced dynamic pricing for flights, resulting in a 5% growth in flight revenue, boosting profitability and market competitiveness.
• 4. Established a culture of data-driven product development and customer-centric thinking, mentoring teams and conducting company-wide product management sessions.
• 5. Collaborated directly with the CEO, CBO, and CTO to align product roadmaps with strategic business objectives.

Jul 2016 – Jun 2017 · 11 mos · Bengaluru Area, India

• Products :
• 1. SEO Framework creation and implementation ( Applications from organic channel increased from 4% to 10% as a fraction of total applications)
• 2. New Application form ( Application completion rate increased from 4% to 9%)
• 3. Paisabazaar Integration ( Increased disbursals from Paisabazaar by 5% Month On Month)
• 4. Instant Loan App - Conceptualisation of an App where applicants can get instant sanction
• 5. A/B testing on registration flow - card-based form vs single-page form

Apr 2016 – Jul 2016 · 3 mos

• Got promoted from an APM to a PM.
• Started driving TMS (Transport Management System) for Quikr Goods team

Apr 2014 – Apr 2016 · 2 yrs

• Worked with three entities during this time: Indiaproperty.com, Commonfloor.com, and Quikr.com
• Managed entire product lifecycle from strategic planning to tactical activities, specified requirements for current/future products by conducting research supported by ongoing visits to end-users. Led the process of driving a solution across teams (primarily Engineering, Marketing, and Sales).
• Products (At Commonfloor) :
• 1.) Offline Adword attribution (Offline keyword-specific revenue reports for SEM to help them add a monetary value to a campaign) - Bump the revenue from SEM by 17%
• 2.) Sales CRM integration (Integrated sales CRM with commonfloor DB)
• 3.) GA buyer conversion funnel (Using custom variables defined a funnel to identify at what point a property buyer exits the website) - Optimized number of steps to decrease drop off by 30 %
• 4.) Property buyer CRM (Conceptualized and initiated the process of building a property buyer CRM from scratch)
• 5.) Sales team backend interface (Built a backend interface for the sales team where they can monitor the actual account activity without any actionables)
• 6.) Implemented tactics(Mailers, push notifications) for beefing up a live property listing inventory (This, in turn, lead to an increase in revenue)
• 7.) Scheduled demand-supply reports for the sales team at a Locality/Project level to facilitate the effective functioning of the sales team
• Quikr doorstep :
• 1.) Monetization - Launched a token-based Premium Ad Model to push the adoption rate to 5%
• 2.) Logistics - Launched Real-time on-demand pickup/delivery model for Quikr doorstep to minimize operations/scheduling cost
• 3.) Fraud check - Launched a fraud check framework to bring down fraudulent transactions through the doorstep platform.
• 4.) TMS (Transport Management System) - Launched a TMS (Website/Mobile App) to capture the status of pickup/delivery in real time.

Jul 2010 – Apr 2013 · 2 yrs 9 mos · Bengaluru Area, India

• Worked as an application developer for ATnT. Hands On experience in technologies like JAVA,jsp,HTML,struts. Worked closely with clients for creation of HLD (High Level Design) and LLD(Low Level Design)
• 1.) Contributed in UI coding/defect fixing for Route IT project (2012 CIO award AT&T nominee)
• 2.) Contributed in UI coding of AT&T UC (Unified Communications)
• 3.) Worked on successful completion of award winning AT&T project (ROUTE IT)
• 4.) Gained domain/business expertise in Telecom domain (VOIP) by working on HLD/LLD
• 5.) Worked on the automation of Build/Load script to improve system efficiency
• 6.) Did Code reviews and mentored juniors on best practices in UI coding
• 7.) Worked on Clearcase and SVN (configuration management)
• 8.) Won the Eminence and Excellence award (2012) and Employee of the month (2011/2012)