Abhishek Bansal

Operations Associate

Gurugram, Haryana, India10 yrs 5 mos experience

Highly Stable

Key Highlights

Proven track record of exceeding sales targets.
Expert in team coaching and sales strategy execution.
Strong focus on customer experience and satisfaction.

Stackforce AI infers this person is a Retail Management professional with extensive experience in Consumer Electronics sales.

Contact

Skills

Core Skills

Retail ManagementLeadershipCustomer ExperienceSales Strategy ExecutionTeam Coaching

Other Skills

Retail SalesStorefrontMicrosoft ExcelRetailMicrosoft OfficeInventory ManagementMicrosoft WordMicrosoft PowerPointTeam LeadershipAnalytical SkillsCustomer RetentionTeamworkRetail OperationsCustomer SatisfactionProduct Demonstration

About

Retail leadership professional with 8.5 years of experience in the tech industry, including 1.3 years as Store Manager at Samsung and 7 years as a Retail Sales Executive across Samsung, Vivo, and Bose. Demonstrated ability to lead high-performing teams, drive store profitability, and execute brand standards with precision. Strong expertise in team coaching, sales strategy execution, inventory control, and customer experience management, with a consistent record of achieving business targets and improving operational efficiency.

Experience

10 yrs 5 mos

Total Experience

2 yrs

Average Tenure

1 yr 7 mos

Current Experience

Samsung india

2 roles

Store Manager

Promoted

Nov 2024 – Present · 1 yr 7 mos

Lead daily sales operations for Samsung smartphones, laptops, wearables, and hearable devices, consistently achieving 110–125% of monthly sales targets. Coach and support a team of sales executives through on-floor guidance, product training, and performance feedback, improving team conversion rates by 20%. Handle escalated customer concerns and technical queries, maintaining a 95%+ customer satisfaction score. Manage POS transactions, stock coordination, and visual merchandising to ensure smooth store operations and brand compliance. Drive repeat business and accessory upselling, contributing to 15–18% growth in average bill value.

Sales Strategy ExecutionTeam Coaching

SEC

Jan 2022 – Nov 2024 · 2 yrs 10 mos

Delivered consultative sales for Samsung Mobiles, Laptops and accessories, exceeding quarterly sales targets by 20–25%. Conducted in-depth product demonstrations and comparisons, improving customer confidence and purchase decisions. Increased accessory and extended warranty attach rates through effective need-based recommendations.

Sales Strategy ExecutionCustomer Experience

Samsung electronics

2 roles

Store Manager

Promoted

Nov 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

Retail SalesStorefrontMicrosoft ExcelRetailMicrosoft OfficeInventory Management+10

SEC

Mar 2022 – Nov 2024 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

Retail SalesInventory ManagementCustomer RetentionTeamworkRetail OperationsCustomer Experience+1

Vivo india

Sales Executive

Jan 2019 – Mar 2022 · 3 yrs 2 mos · Gurugram, Haryana, India · On-site

Retail SalesInventory ManagementCustomer RetentionTeamworkRetail OperationsCustomer Experience+1

Bose corporation

Sales Executive

Feb 2018 – Mar 2019 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Retail SalesInventory ManagementCustomer RetentionTeamworkRetail OperationsCustomer Experience+1

Bose india pvt. ltd

Sales Executive

Nov 2017 – Mar 2019 · 1 yr 4 mos

Delivered high-impact in-store audio demos to showcase sound clarity, noise cancellation, and premium build quality. Educated customers on lifestyle-based audio solutions for home, travel, and professional use. Maintained premium display standards and ensured strict compliance with Bose brand experience guidelines.

Samsung india

SEC

Nov 2017 – Nov 2018 · 1 yr

Handled multi-category sales across smartphones, wearables, and ecosystem devices within a high-volume retail environment. Drove attachment sales of accessories, insurance, and services to increase average billing value. Coordinated with promoters and backend teams to ensure stock availability, launch readiness, and smooth store operations.