ABHISHEK SARMA — Operations Associate

I am an Employee Relations and Investigations professional with 5+ years of experience driving high-impact case resolution, mitigating risks, and strengthening compliance culture across multiple regions. My expertise includes: 1. Investigations & Risk Mitigation – Leading end-to-end investigations into insider threats, policy violations, and operational discrepancies, achieving >95% case closure efficiency. 2. Data-Driven Decision Making – Using POS analytics, trend analysis, and root cause investigations to prevent recurrence and protect business continuity. 3. Cross-Functional Collaboration – Partnering with HR, Legal, Security, and Compliance teams to ensure consistent, fair, and legally compliant outcomes. 4. Culture & Compliance – Designing process improvements and training programs that increased early reporting and strengthened employee trust in workplace systems. I care about building trust at scale — ensuring employees feel heard and risks are resolved before they impact people or operations. My motivation is to design processes that protect both people and the business — fostering a safe environment and preventing risks from turning into crises.

Stackforce AI infers this person is a HR Compliance specialist with a strong focus on employee relations and risk management.

Experience: 5 yrs 8 mos

Skills

Employee Relations
Compliance Management
Risk Management
Investigations
Data Management
Hr Operations

Career Highlights

Achieved >95% case closure efficiency in investigations.
Implemented controls reducing repeat violations by 40%.
Developed compliance tracker improving ER trend visibility.

Work Experience

Reliance Retail

Deputy Manager - Employee Relations, Ethics & Compliance (1 yr 2 mos)

Assistant Manager - Employee Relations & Compliance (2 yrs 9 mos)

C-Quel Management Services Private Limited

Senior Executive - Time Office and Compliance (1 yr 2 mos)

Executive - Time office and Compliance (3 mos)

North Eastern Electric Power Corporation (Neepco)

Human Resources Assistant Intern (2 mos)

M/S Biman Debnath and Associates

Company Secretary Intern (7 mos)

Education

Executive Education Certification Programme at Indian Institute of Management, Ranchi

Master of Business Administration (MBA) at The Assam Royal Global University

CS - Executive Program at The Institute of Company Secretaries of India

Chartered Accountant - Foundation course at The Institute of Chartered Accountants of India

Bachelor of Commerce - B. Com at Bangalore University

All India Senior School Certificate Examination (Central Board of Secondary Education) at Kendriya Vidyalaya

All India Secondary School Examination (Central Board of Secondary Education) at Kendriya Vidyalaya

ABHISHEK SARMA

Operations Associate

India5 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved >95% case closure efficiency in investigations.
Implemented controls reducing repeat violations by 40%.
Developed compliance tracker improving ER trend visibility.

Stackforce AI infers this person is a HR Compliance specialist with a strong focus on employee relations and risk management.

Contact

abhisheksarma729@gmail.com LinkedIn

Skills

Core Skills

Employee RelationsCompliance ManagementRisk ManagementInvestigationsData ManagementHr Operations

Other Skills

Analytical SkillsAnsoff matrixAutomationBenefits AdministrationBoard Meeting CoordinationBusiness Decision MakingBusiness Intelligence (BI)Client ConfidentialityCode of ConductCommunicationCompliance RegulationsConfidentialityConflict ManagementConflict ResolutionContinuous Learning

About

Experience

5 yrs 8 mos

Total Experience

1 yr 10 mos

Average Tenure

3 yrs 11 mos

Current Experience

Reliance retail

2 roles

Deputy Manager - Employee Relations, Ethics & Compliance

Promoted

Apr 2025 – Present · 1 yr 2 mos · India · On-site

As a Deputy Manager in Employee Relations, Ethics and Compliance, we are focus in driving business outcomes through data-backed HR strategies, fair investigations, and proactive compliance programs. We are also focus on creating scalable, ethical, and employee-centric solutions that foster trust and improve engagement. Experienced in conducting investigations, ensuring policy compliance, and leveraging HR metrics to deliver measurable improvements in culture, engagement, and performance.
KEY RESPONSIBILITIES : -
Direct end-to-end investigations into insider threats, cash discrepancies, and policy violations across multiple regions, ensuring timely resolution with >95% closure rate.
Lead insider threat investigation on asset misuse, implemented controls that cut repeat violations by 40% and protected sensitive data.
Drove cross-regional policy investigations, closed training gaps, and boosted compliance scores by 30% in the next audit cycle.
Partnered with cross-functional teams to execute corrective actions, prevent future risk, and strengthen the culture of compliance.

Investigations & Risk MitigationData-Driven Decision MakingCross-Functional CollaborationCulture & ComplianceEmployee RelationsCompliance Management

Assistant Manager - Employee Relations & Compliance

Jun 2022 – Mar 2025 · 2 yrs 9 mos · India · On-site

As an Assistant Manager in Employee Relations and Compliance, we are passionate about building workplaces where people thrive and businesses grow. I have brought expertise in employee relations, compliance, and cross-functional collaboration to design solutions that prevent risk, boost policy adherence, and empower managers to lead with confidence.
KEY RESPONSIBILITIES : -
Lead and resolve employee relations cases, including grievances, disciplinary actions, and workplace conflict resolution.
Conduct investigations into workplace concerns (misconduct, harassment, policy violations) ensuring fairness and compliance.
Drive compliance with labor laws, company policies, and ethics frameworks across multiple business units.
Collaborate with HRBPs, Legal, and Operations teams to implement ER best practices and risk mitigation strategies.
Deliver training and awareness programs on workplace ethics, POSH, and compliance requirements.
Track ER metrics, analyze case trends, and provide insights for proactive interventions.
KEY PROJECTS & ACHIEVEMENTS : -
Spearheaded end-to-end investigation of high-risk employee misconduct cases, ensuring timely resolution and adherence to due process.
Partnered with Compliance and Operations teams to streamline handling of disciplinary actions (DA cases), reducing resolution TAT.
Successfully implemented ER awareness sessions across retail stores, enhancing policy adherence and reducing violations.
Contributed to compliance audits and risk reviews, ensuring 100% statutory compliance in labor law and ethics standards.
Developed a compliance tracker and case analysis dashboard, improving visibility of ER trends for leadership decision-making.
Recognized for strengthening workplace trust by driving initiatives that improved employee engagement and grievance redressal.

Employee RelationsCompliance RegulationsConflict ManagementTraining and DevelopmentCompliance Management

C-quel management services private limited

2 roles

Senior Executive - Time Office and Compliance

Apr 2021 – Jun 2022 · 1 yr 2 mos · India · On-site

KEY RESPONSIBILITIES : -
Managed end-to-end time office operations, including attendance, leave, and shift scheduling for workforce across multiple sites.
Ensured accuracy of payroll inputs through verification of attendance and overtime records.
Monitored compliance with labor laws, Shops & Establishments Act, Factories Act, and other statutory requirements.
Maintained and updated statutory registers, records, and reports as per legal and audit requirements.
Coordinated with HR, Finance, and external vendors to ensure smooth and compliant payroll & compliance operations.
Supported internal and external audits, providing necessary documentation and ensuring timely closure of observations.
KEY PROJECTS & ACHIEVEMENTS : -
Successfully led the automation of time office processes, reducing manual errors and improving payroll accuracy.
Implemented a centralized attendance management system across multiple units, enhancing transparency and efficiency.
Achieved 100% statutory compliance in labor law filings, inspections, and license renewals during tenure.
Played a key role in digitizing compliance records and registers, ensuring easy audit readiness.
Streamlined employee grievance redressal related to attendance and payroll discrepancies, reducing escalations.
Recognized for contributing to timely statutory audit closures and maintaining compliance without penalties.

Time Office ManagementCompliance RegulationsPayroll ManagementCompliance ManagementHR Operations

Executive - Time office and Compliance

Dec 2020 – Mar 2021 · 3 mos · India · On-site

KEY RESPONSIBILITIES : -
Verified employee and contractor attendance data before payroll processing ensuring 100% accuracy and enable data-driven workforce planning.
Supported internal and statutory audits by ensuring timely submission of attendance, compliance and wage records

North eastern electric power corporation (neepco)

Human Resources Assistant Intern

Jun 2019 – Aug 2019 · 2 mos · India · On-site

KEY RESPONSIBILITIES : -
Assisted in end-to-end recruitment cycle including job postings, screening, scheduling interviews, and candidate coordination.
Supported onboarding and induction programs, ensuring smooth new-employee experiences.
Helped maintain and update HR databases, employee records, and performance trackers.
Contributed to drafting HR communications, policies, and training material.
Assisted in performance management support, including goal-setting follow-ups and appraisal documentation.
Conducted research on HR best practices, labor laws, and employee engagement strategies.
KEY PROJECTS & ACHIEVEMENTS : -
Contributed to the streamlining of the performance evaluation form, aligning it better with organizational objectives.
Played a key role in coordinating employee engagement activities, improving participation and feedback scores.
Assisted in the successful rollout of a digital onboarding process, enhancing efficiency and candidate experience.
Supported compliance documentation and audit preparation, ensuring adherence to HR policies and statutory norms.
Recognized for creating a knowledge database on HR policies and FAQs for employees, reducing repeated queries.

M/s biman debnath and associates

Company Secretary Intern

Jan 2018 – Aug 2018 · 7 mos · India · On-site

KEY RESPONSIBILITIES : -
Assisted in drafting, reviewing, and maintaining statutory records, registers, and compliance documents.
Supported in preparation and filing of ROC forms, annual returns, and other statutory filings.
Conducted research on corporate governance, company law amendments, and compliance requirements.
Coordinated board meetings, prepared agenda, notices, and minutes for approval.
Helped ensure adherence to SEBI, MCA, and other regulatory guidelines.
Maintained updated compliance tracker for licenses, returns, and corporate filings.
KEY PROJECTS & ACHIEVEMENTS : -
Successfully contributed to the preparation and filing of returns within statutory deadlines.
Assisted in secretarial audit support, gathering documentation and preparing preliminary checklists.
Played a key role in drafting the minutes of the Board Meeting approving significant corporate actions.
Streamlined statutory record-keeping by digitizing registers and compliance files, ensuring easy accessibility.
Conducted research on Companies Act 2013 amendments and prepared a compliance note for the management.