A

Abinaya P

Operations Associate

Coimbatore, Tamil Nadu, India6 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in customer service for E-commerce.
  • Strong problem-solving and empathy skills.
  • Proven ability to enhance customer experience.
Stackforce AI infers this person is a Customer Service Specialist in the E-commerce industry.

Contact

LinkedIn

Skills

Core Skills

Customer Service

Other Skills

CRM

Experience

6 yrs 6 mos
Total Experience
1 yr 7 mos
Average Tenure
2 yrs 5 mos
Current Experience

Walmart

Senior Resolution Coordinator - Account review

Jan 2024 – Present · 2 yrs 5 mos

Sutherland

Associate

Jul 2022 – Jan 2024 · 1 yr 6 mos · Chennai, Tamil Nadu, India

Css corp

Associate

Sep 2020 – Jun 2022 · 1 yr 9 mos · Chennai, Tamil Nadu, India

Sutherland

Customer Service Specialist

Aug 2019 – Jun 2020 · 10 mos · Greater Chennai Area

  • Roles & Responsibilities:
  • Solving the queries of customers for a leading E-commerce company all over India and North America through CRM.
  • Provided accurate and appropriate information in response to the customer’s inquiries.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently.

Education

Adithya Institute of Technology

Bachelor of Engineering - BE — Electrical and Electronics Engineering

R. S. Krishnan Higher Secondary School

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Abinaya P - Operations Associate | Stackforce