Apr 2022 – Jul 2023 · 1 yr 3 mos · Chennai, Tamil Nadu, India

Dec 2019 – Mar 2022 · 2 yrs 3 mos

Nov 2018 – Nov 2019 · 1 yr

Sep 2017 – Oct 2018 · 1 yr 1 mo · Chennai Area, India

• Salesforce CRM(Enterprise Edition),Web Services, Workflow, Record type, Profiles, Apex Data Loader, Case/Lead Assignment Rules,Web to Lead, Permission Set, Sharing Rule, Approval Process, Report and Dashboard, Sandbox.
• The data Migration using import Wizard and other integration tools like Apex Data Loader in Salesforce CRM.
• Developed workflows and triggers.
• Responsible for solving client’s queries depends upon the projects (Admin/Development).

Sep 2017 – Oct 2018 · 1 yr 1 mo · Chennai Area, India

• Collecting the contact person that industries for Banking , oil/gas, Software, Pharms, Engineering
• etc, the source of Social Media , Third party and Company websites (Contact mining through
• LinkedIn and data collection using Bloomberg, Crunch base, Hoover etc.,).
• Generating Leads database to create in CRM, Assigning leads to states wise for Sales and
• Marketing team.
• Working closely with the sales team to develop and grow the sales pipeline, Data Management,
• Ability to use CRM to manage activities in leads/accounts.
• To Generate the Reports and Dashboard for Sales Team.
• Work on a consulting basis with organizations that are looking to improve their customer
• relationship management processes.
• Advise clients on what resources could help them achieve their stated goals, and coordinate
• meetings with software sales teams to pitch products to them.
• Participate in the training and implementation of new CRM software solutions (including
• Salesforce), acting as contact between software support teams and clients

Jan 2016 – Aug 2017 · 1 yr 7 mos · Chennai Area, India

• Generating database for Sales and Marketing team through deep web research for business
• development point of contact, that is for Email Campaign/Marketing
• Working closely with the sales team to develop and grow the sales pipeline, Data Management,
• Ability to use CRM to manage activities in leads/accounts.
• Creating database in MS-Excel, consolidation and generating reports using Pivot table.
• Extracting contacts from third party sources like Zoominfo.
• Contact mining through LinkedIn and data collection using Bloomberg, Crunchbase, Hoover etc.,
• Generating emails and validating it using online validators.

Nov 2014 – Jan 2016 · 1 yr 2 mos · Chennai Area, India

• Data Collection using databases such as Hoover, Bloomberg or through deep web research.
• Data Collection part involves in capturing of companies’ information such as web address,
• contact address, e-mails, contact person details, and mainly Nature of Business and any other
• info as per client requirements
• Database management using Advance Excel – Advanced Filter, Functions and Formulas, Pivot
• Table and Validations.
• Mapping of the products/services with Client Taxonomy
• Highlighting queries and client input issues to TL (if any)
• Client interaction through Skype/email for clarification on the data issues
• Participate and support in delivering results and presentations to clients
• Played a second level TL role
• Handled individual project for clients like Vienna, ALM Corporate Profile, Compass, Saegis etc.,