Ajay Kumar Sharma

CTO

New Delhi, Delhi, India15 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15+ years of experience in IT operations.
  • Proven track record in digital transformation projects.
  • Expert in managing global service desk functions.
Stackforce AI infers this person is a seasoned IT leader specializing in infrastructure management and digital transformation in enterprise environments.

Contact

LinkedIn

Skills

Core Skills

Service DeliveryProject ManagementIt Service ManagementSystem Administration

Other Skills

VMware vSphereCitrix ProductsOperations ProcessesData CentersMicrosoft AzureTicketing SystemsMicrosoft TeamsResource ManagementCustomer SatisfactionITILBuddy Role for New JoinersVMware Horizon ViewePolicy OrchestratorSubject Matter ExpertsABM

About

Results-driven IT leader with 15+ years of experience delivering reliable, scalable, and secure IT operations in hybrid enterprise environments. Proven track record in managing global service desk functions, driving ITIL-aligned processes, overseeing endpoint and infrastructure operations, and leading digital transformation projects. Adept at managing cross-functional teams, optimizing SLAs, and ensuring seamless user experience across geographies.

Experience

15 yrs 11 mos
Total Experience
7 yrs 11 mos
Average Tenure
8 yrs 6 mos
Current Experience

Sunlife global solutions india

2 roles

Lead IT Infrastructure

Dec 2023 – Present · 2 yrs 6 mos

  • Working on site with Sunlife Global Solutions
Service DeliveryProject Management

Senior Executive IT Infrastructure/ Subject Matter Expert

Dec 2017 – Dec 2023 · 6 yrs

VMware vSphereIT Service Management

Ibm

Sr. System Engineer

Jun 2010 – Nov 2017 · 7 yrs 5 mos · Gurgaon, India · On-site

Citrix ProductsSystem Administration

Education

Jai Prakash University, Chhapra

Bachelor of Commerce — Accounting and Finance

Jan 1997 – Jan 2001

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