Akash Shokeen

Operations Associate

Delhi, India4 yrs 5 mos experience

Highly Stable

Key Highlights

Experienced in customer service and technical support roles.
Proficient in web content writing and WordPress management.
Strong problem-solving skills in customer interactions.

Stackforce AI infers this person is a Customer Service and Content Writing professional with technical support expertise.

Contact

Skills

Core Skills

Customer ServiceTechnical SupportContent WritingWeb Development

Other Skills

Problem SolvingWordPressWeb Content WritingData EntrySkilled Multi-taskerContact CentersEtiquetteCustomer Service RepresentativesPhone EtiquetteOnline SupportCustomer SupportInterpersonal SkillsCustomer ExperienceCustomer RetentionCustomer Satisfaction

About

I'm experienced in customer service representative and I'm currently looking for new & better opportunities.

Experience

4 yrs 5 mos

Total Experience

1 yr 10 mos

Average Tenure

8 mos

Current Experience

Taskus

Customer Service Representative

Oct 2025 – Present · 8 mos · Gurugram · On-site

Zomato

Associate

Sep 2024 – Mar 2025 · 6 mos · Gurugram, Haryana, India · On-site

Problem SolvingTechnical SupportCustomer Service

Tycoonworth

Content Writer

Feb 2023 – Mar 2025 · 2 yrs 1 mo · India

WordPressWeb Content WritingContent WritingWeb Development

Health & wellness

Recruiter

Mar 2020 – Jun 2023 · 3 yrs 3 mos · Preet Vihar, Delhi, India

Education

PDM College of Engineering - India

Bachelor of Technology - BTech — Computer Science

Aug 2018 – May 2022

kv sec 5

Bachelor of Technology - BTech — student

Jan 2014 – Jan 2017

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