Aleksandra Morton

Operations Associate

Warsaw, Mazowieckie, Poland11 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in Learning and Development.
Strong organizational and communication skills.
Experience in international environments and travel management.

Stackforce AI infers this person is a Learning and Development professional with strong skills in travel management and client services.

Contact

Skills

Core Skills

Learning And DevelopmentProject ManagementLearning CoordinationEvent ManagementTravel ManagementClient ServicesTime ManagementFood ServicesTeamwork

Other Skills

AmadeusAmadeus softwareBudget managementBuilding TrustBusiness TravelClear communicationClient communicationContinuous improvementCoordinating with departmentsCustomer ServiceData StorytellingEmailEvent planningFood inventory managementFood preparation

About

Highly motivated young professional focused on achieving goals, producing results, and serving clients to the best of her ability. Strong organisational skills and highly developed communication skills Experience gained from cultural exchange programs in USA and Australia High level of adaptability and eagerness to learn in the workplace

Experience

11 yrs 7 mos

Total Experience

2 yrs 10 mos

Average Tenure

5 yrs 8 mos

Current Experience

Mars

3 roles

Senior Learning Operations Specialist

Promoted

Nov 2024 – Present · 1 yr 7 mos

⦁ Identifying, recommending, and implementing continuous improvement for the learning operations processes
⦁ Working on global L&D projects
⦁ Activating yearly learning planning process, recommending the number of the training sessions for next year based on the historical data from reports, demonstrating the trends, showing the least popular programs and proposing the improvement solutions
⦁ Supporting 5 Coordinators
⦁ Global L&D budget management: providing input into program pricing, managing program costs through designated cost-centre, supporting the process of invoices management, and cross-charging
⦁ Supporting Learnign programs with various formats

Identifying continuous improvementLearning operations processesGlobal L&D projectsBudget managementLearning and DevelopmentProject Management

Learning And Development Specialist

Promoted

Jan 2022 – Nov 2024 · 2 yrs 10 mos

⦁ Identifying, recommending, and implementing continuous improvement for the learning operations processes
⦁ Working on global L&D projects
⦁ Activating yearly learning planning process, recommending the number of the training sessions for next year based on the historical data from reports, demonstrating the trends, showing the least popular programs and proposing the improvement solutions
⦁ Supporting 5 Mars University Coordinators
⦁ Global L&D budget management: providing input into program pricing, managing program costs through designated cost-centre, supporting the process of invoices management, and cross-charging

Identifying continuous improvementLearning operations processesGlobal L&D projectsBudget managementLearning and DevelopmentProject Management

Learning and Development Coordinator

Sep 2020 – Dec 2021 · 1 yr 3 mos

Responsibilities:
organizing virtual training
participating in the annual planning process and helping create a learning events calendar for the next year
liaising with external and internal training providers
supporting learners through learning programs, sending invitations, pre-work, logistic details, evaluations

Organizing virtual trainingPlanning learning eventsLiaising with training providersLearning CoordinationEvent Management

Etravel sa

Travel Consultant

Nov 2019 – Jul 2020 · 8 mos · Warsaw, Masovian District, Poland

main resposibilities
▪ Organising business trips for corporate clients
▪ Create, manage and issue invoices to clients
▪ Coordinating with other departments
▪ Working under pressure and strict deadlines
▪ On-the-spot decision making

Organizing business tripsInvoice managementCoordinating with departmentsTravel ManagementClient Services

Cwt

Business Travel Consultant

Jun 2017 – Sep 2018 · 1 yr 3 mos · Warsaw, Masovian District, Poland

I have worked in Carlson Wagonlit Travel Company, as a business travel agent. My main tasks were organising multi-segment trips for our clients, clear communication via phone and email. I am familiar with the Amadeus software system and am easily adapted to a variety of circumstances or tasks.

Organizing multi-segment tripsClear communicationAmadeus softwareTravel ManagementClient Services

Camp america

Support Staff

Jun 2016 – Aug 2016 · 2 mos · Charlotte, North Carolina Area

During a 3-month cultural exchange as part of the Camp America program in 2016, I deepened my practical application of English, both verbally and written. This was a great opportunity to work with with a wide range of international staff. I was responsible for food and equipment inventory, food preparation and sanitation of work environment. I have worked at Gwynn Valley Summer Camp, North Carolina, USA.

Maintaining client contactPreparing work schedulesClient ServicesTime Management

Stacja morska instytutu oceanografii uniwersytetu gdańskiego

Volunteer Staff

Aug 2015 – Aug 2015 · 0 mo · Hel, Poland

As a member of a volunteer group I was responsible for full service for visitors, event participation and organisation with the seals. As well as everyday care of the animals

Food inventory managementFood preparationSanitationFood ServicesTeamwork

Alimex bh ewa aleksandrow

Pet Sitter

Mar 2013 – Mar 2017 · 4 yrs · Warsaw, Masovian District, Poland

I have worked for 4 years professionally at Alimex BH Ewa Aleksandrow, in which my tasks included, among others, maintaining direct contact with clients, preparing weekly work schedules and accounting for monthly work reports.