Sep 2025 – Present · 9 mos

• Manage day-to-day HR operations across Armenia and selected EMEA countries.
• Oversee employee lifecycle processes: onboarding, data changes, transfers, relocations, and offboarding.
• Coordinate international transfers, assignments, and relocations, including compensation proposals, approvals, and offer preparation.
• Support employees relocating to/from EMEA with documentation, timelines, and process optimization.
• Partner with global HR teams, Talent Acquisition, Payroll, Legal, Finance, and regional People Partners.
• Manage VOEs (Verification of Employment) and all related documentation requests.
• Handle LOA (Leave of Absence) tracking, updates, and compliance requirements.
• Prepare and process addendums, agreements, and contract updates with accuracy and timely approvals.
• Oversee onboarding and offboarding operations, ensuring all systems, documents, and workflows are completed correctly.
• Maintain high-quality people data in HR systems through audits, updates, and error resolution.
• Produce recurring and ad-hoc HR reports, dashboards, and operational analytics.
• Respond to employee and manager inquiries through HR channels, ensuring fast and consistent service delivery.
• Create, update, and maintain operational guidelines, KBAs, and process documentation to support global teams.
• Identify opportunities to improve, automate, or streamline HR operational workflows.
• Manage workplace status changes (location updates, remote/on-site changes, employment type updates, organization or manager changes, etc.).

Feb 2025 – Sep 2025 · 7 mos

• ✔ Managing International Transfers & Relocations – Overseeing end-to-end processes, including compensation calculations, offer letter creation, and handling confidential employee data to ensure smooth transitions.
• ✔ Leading Leave of Absence Tracking – Managing and optimizing LOA processes, ensuring compliance and seamless employee support.
• ✔ Driving & Managing Key HR Projects – Leading strategic initiatives to improve efficiency, streamline operations, and enhance the employee experience.
• ✔ Mentoring & Supporting the Team – Acting as the primary guide for teammates, providing expertise, training, and continuous support.
• ✔ Ensuring Compliance & Data Integrity – Handling sensitive HR data with confidentiality and ensuring adherence to policies and regulations.
• ✔ Optimizing HR Processes – Identifying opportunities for improvement and driving impactful, people-focused solutions.
• Passionate about building efficient, people-centered HR practices that drive success! 🚀

Feb 2024 – Feb 2025 · 1 yr

• ▪️Collaboration: Collaborate with management to develop HR strategies in line with business goals
• ▪️Strategic vision: Develop and communicate a clear strategic vision to align the team and drive organizational success.
• ▪️Program management: Focus on effective management and implementation of relevant programs.
• ▪️Lead and support the team in driving success.
• ▪️Analysis and problem-solving: Analyze issues, identify solutions, and take ownership of problem resolution.
• ▪️Program ownership: Lead and manage some programs within the organization.
• ▪️Collaborative Leadership: Forge strong partnerships with cross-functional teams to align HR processes with organizational goals, fostering a culture of compliance, innovation, and continuous improvement.

May 2023 – Feb 2024 · 9 mos

• Fieldglass Mastery: Serving as the primary authority for Fieldglass, orchestrating seamless contingent workforce management, from onboarding to offboarding, ensuring compliance and operational efficiency.
• Managing the ServiceNow ticketing system, promptly addressing and resolving employee inquiries and concerns
• Generating comprehensive reports and perform in-depth analytics to provide valuable insights for decision-making
• Working closely with employees, conducting I-9 reverification processes to ensure compliance with legal requirements
• Conducting interviews to identify and onboard new hires in our team, contributing to the growth and success of the team
• Collaborating with cross-functional teams to streamline processes and enhance operational efficiency
• Staying updated with industry trends and best practices, continuously improving systems and processes

Aug 2021 – May 2023 · 1 yr 9 mos

• Monitoring HR email alias to ensure prompt and accurate responses
• Providing technical support for hiring processes through ATS/SAP/Synopsys Assist ticketing
• Collaborating closely with HRIS, HR OPS, managers, and the staffing team to optimize HR operations
• Becoming a proficient super user of the company's HR cloud-based platform (Employee Central, Fieldglass).
• Conducting thorough reviews of personal job and compensation data for precision and facilitated seamless onboarding for new hires
• Effectively managing end dates for contractors and interns, ensuring smooth transitions and compliance
• Approving workflows for personal information changes, spot bonuses, and other crucial HR requests
• Assisting in generating insightful reports and analytics, aiding in strategic decision-making.